Heritage Senior Living

They're awesome. They're easy to work with, and provide great information. The facilities are above what I thought they were going to be going into this. They have met and exceeded what I was hoping to get, and my loved one is happy. Activities are just starting to ramp back up, but they've been pretty awesome throughout. They actually have a pool at this facility, which is an added plus. And they also have a movie theater and a beauty parlor/salon.

I would recommend them, if you can afford it. The staff are so friendly from the director to the caretakers to the maintenance man. I like the fact that there isn't a lot of people there. They have been diligent about the pandemic. They are fantastic. We couldn't be happier about this place.

The staff is very friendly and they always had wonderful activities for the families. We were so happy that my mom spent the last months of her life in such a friendly place. it's a smaller community but I think she received more one on one attention I would recommend this community to others.

We chose Heritage Court Waukesha because with everything going on with the virus, they were the only ones accepting new residents. The room sizes here were adequate for her needs. The best part about the community was the director and main nurse, they were very helpful. I would recommend.

My ratings are based on our first tour, prior to COVID We feel this is a great value. The people are very friendly. My loved one has enjoyed the activities being offered during COVID. The food is enjoyed by my loved one. After the first six to eight weeks my loved one enjoyed being in the community and likes the choice.

My mom is happy and content at Heritage. The residents are well cared for and respected. The receptionists at the front desk are very helpful and friendly, as is the personnel in the marketing department.

I think that the management at Heritage Middelton has been stable and communicative and they do a good job. My mom is in memory care. The room sizes and layout of the community are excellent. They have secured outdoor space for the memory care residents.

[name removed] (mom) has improved so much during the time she has been living at Heritage and we are so grateful for the caring staff, awesome activities, and socialization that she enjoyed here. Thank you, thank you, thank you!!!!

We enjoyed our 11 years and hope to have many more to come.

Staff here do a great job taking care of my mom. Food is very good.

This is a wonderful place and everyone is so friendly, keeping social distancing in mind. A very great place.

I love all the people that work here and I love living here.

Everything is great! Workers are great!

My 85 year old mother lives at Heritage West Allis, having moved to be closer to me from what I considered a very good assisted living facility in Iowa. Heritage has surpassed my expectations. The facility itself is very attractive and clean. Before COVID-19 they offered a great variety of activities for the residents, and since residents have been more confined they have sought to meet the individual needs of residents, although this can be a challenge. Mom's care needs have changed since moving in a year ago and the staff has been extremely wonderful to her. There is a resident assistant that goes into visit her on her own break sometimes. Hearing that really melted my heart. I can honestly say the resident assistants treat people like they are their own relatives. Mom was able to get PT services right on site, and there is the option to use a medical practice that makes monthly house calls. Administration of Heritage West Allis is top-notch and I am always able to get responses to any concern I have had. They have a great community relations professional who works very hard to meet the needs of every resident. I like that that have a concierge at the reception area 7 days a week. My siblings and I are really pleased with this living arrangement for our Mom, I would definitely recommend it to anyone looking for an assisted living arrangement.

The location is very convenient for my family. It has adequate parking spaces and a loading dock in the back leading to a freight elevator which made moving her furniture and things in really easy. There is a great little shopping plaza behind the facility that the residents can safely walk to. My mom is very relieved to be living there. It really is the safest place for her right now. They allow pets which is nice. My mom is a professional artist and they allow the residents to offer classes in the activity department and share their skills with other residents.

Very nice facility. Distance was a key factor in not selecting this facility.

Nice facility. Staff appear friendly. I would definitely consider this a place where my family member would be properly taken care of.

This facility has a resort/spa feel. Every staff member we met interacted with us in a very friendly, welcoming manner. They seem to have a we are all in this together attitude. The staff are recognized for their efforts which seems to create a positive atmosphere. The only down side is the distance from [name removed] home.

This seemed like a beautiful facility. The people seemed very nice. Chef in the itchen was impressive.

We enjoyed the tour very much. The staff was extremely helpful and very pleasant.