Everbrook Senior Living

The people are wonderful. They are always cleaning; they clean the banisters, the doors, the door knobs and my mother is very happy with this. The staff says hi whenever they see me and they are all very friendly. It seems like my mother is paying a lot as they just switched her from independent to assisted living and it doesn't seem like they have added a lot of care given the price increase. My mother seems to like it here and it was a big change after she moved from Florida. Overall, she really likes the community and seems to be happy here.

Beautiful Facility; [name removed] said she could picture us living there. Lunch they provided was very good; not typical "cafeteria" food. Scot was very informative & answered our questions. The staff we encountered during our visit was pleasant.

The other reviews are a bit unfair as they are only looking at things from the surface. The staff and facility is fantastic and have been instrumental in keeping my family member's meds in check as well as maintaining a normal healthy life. Very upbeat facility compared to others.

This is a wonderful place. Very nice but pricier option. [Name removed]

Stonebrook Village at Windsor Locks has been a blessing to our mother since Day#1! Sadly, we have had to help Mom move 3 times since my father passed away a few years ago...and each time it seemed she needed a little more support and was still feeling lonely and unconnected...even while living in another Independent Living community! However, moving her here to Stonebrook Village has been nothing but positive! Mom has been thankful and very happy with this move. She always tells me how grateful she is to be here with the attentive and caring staff-- and wonderful "neighbors". Her apartment is elegant, yet cozy! And I love the fact that she can have "anytime" dining here at Stonebrook-- which means that if I come early or later--we can always sit down and get a great meal together! If she feels like breakfast at 10 am she can get it down in one of the dining areas. Mom loves the meals and tells me all the time how deliciously prepared they are. It is wonderful for my siblings and me to feel completely at peace with Mom's living arrangements. We are thankful and grateful ourselves to have her in such, good, kind and capable hands.

Our family has just been through a real crisis situation in which both parents needed immediate intervention at once! Don't ask me how we would have managed without the flexibility, understanding and accommodations made by the very caring and professional staff at Stonebrook Village! From the director, the nurses, the receptionists, tour guides, cable guy and even the kitchen staff, everyone has been exceptionally easy to work with. Two parents transitioning into two different units has been an emotional experience for us. Thankfully Mom is now safe and happy in memory care, and Dad is getting the attention he needs to recover from his ICU stay. Thank you Stonebrook Village!

I really liked and was impressed by this facility.

This is a wonderful community, and my mother is doing very well since her move here. I'am comfortable with her move, and she is comfortable as well. They have a great staff, and they are taking great care of her, and her needs. This is a community I would live in myself, it is very nice. I would recommend it to anybody. The experience is going well for us.

I am happy with the care at this community. We like that the staff is friendly and a good environment. The community is clean and well maintained.This community is nice for my mom to make friends with the nice activities that are offered to the residents. We would recommend the care and the value of this community to other families

We toured this community. It was clean and maintained. We did like the staff who were able to help us with the questions we had. The community was not what we were looking for at the time. I would recommend that families tour this community to see if it is what they are looking for when it comes to the care of a loved one.

I toured this community for my parents. This is a beautiful village. The staff was great and we able to answer my questions. At the time there were not a lot of residents living here. A lot of great activities are offered to the residents. I would highly recommend this community.

I moved my mom into this place and she is very happy and loves it!

Assisted living needs should be thoroughly discussed in advance.

We chose Stonebrook Village because of the size of the apartments, the proximity to family, and the facility itself is newer construction so it is very clean and progressive. They do have nurses available 24/7 which is a huge plus. I would tell others that I do think it is important for others families to request open communication and talk with them about what your expectations are. I think the facility is an excellent choice for those who are more independent and just needing few services, I think they would be happiest. I would recommend them.

The staff at this community are wonderful. They all work together to pitch in and support the community. The food is quite good and is continuing to improve. They offer bingo three times a week and they bring in entertainment. They keep the community clean and I would recommend it.

CNAs are kind and look out for residents. I would recommend to others.

The only problem I have with this place is the food is plain and repitious. Everything else is good. It’s clean well maintained the staff is always helpful. Activities are definitely geared to old people and not so much for the able bodied unless you like playing cards.

I would recommend this facility to others for their loved ones. Good food, good service. The staff was friendly and kept me informed. The care was very good and my father took awhile to adjust, but settled in well.

Staff really do quite a bit, despite it being ASSISTED living. It's overall a great place. They really get to know your loved one. They will be as involved with the family as the family is involved - therefore, you won't hear from them unless there's an issue. But if you're an invested family member, you'll know all about your loved one's day. At times you will find that if you don't ask, you won't know - for example if your loved one needs something. They will push certain agencies for outside help but it's important for families to know that it's always up to them who is involved in their loved ones care. You may have to push back a bit if you want someone other than who they prefer. It's a federal law that there is a choice in hospice, therapy, doctor, specialists, etc. They technically have a podiatrist but he's never there. Best to keep your own outside podiatrist. No hairdresser either - prepare to be responsible for your family member's nails and haircuts. No dentist that comes to the facility, but I don't think any places have that. The rooms in memory care are pretty large, both the room and the residents own bathroom. Great space and closets

I think my comment is more general, but families should be prepared to do lots of advocacy for their family member. Their special meals they do really well. Their portions for my specific family member are too large. It's often not super warm, but my mom gets hers in her room. And I think if you stick with the safer choices it's ok. But I'd equate it to low cafeteria quality. The kitchen staff, however are excellent, kind and attentive.