Cascade Living Group

It is a very warm setting with kind staff who listen to the needs of their residents and try hard to accommodate. The setting is very welcoming.

Overall we are pleased with the care for our mom, although we have had two cases where the staff called an ambulance to take her into the ER instead of calling us. We liked the friendliness and professionalism of the staff.

The facility is very clean and comfortable. The staff is friendly, although some struggle to speak and understand English. The meals are very good and the Chef is open to suggestions. Care for my husband on the Assisted Living side is kindly given and adequate, although response time can be slow due to small staff and his need for two people to do transfers - bed to chair and chair to bed - with a lift. The only reason I give activities a 4 rather than a 5 is that the facility is small enough that it doesn't have the variety of larger communities and fewer residents to participate. The staff is friendly and receptive to suggestions and do their best to get folks involved. I recommend Arbor Village to people who are looking for friendly care at a smaller facility set on a pretty piece of property.

Our family has had an excellent experience except with the value - the prices quoted were less than what the real price was. The cleanliness of the community is excellent as well as the friendliness of the staff. The meals prepared and the dining services is excellent. The activities are good, but they could have better bingo prizes/cash. Something better than baby candy bars. The overall value again is good, but pricy

We (my siblings and I) toured this facility when searching for Assisted Living for our father. We really appreciate the time and patience given to us from the staff, [name removed] in particular. Everyone we have been in contact with has been so kind and responsive to all of our questions. The facility is very inviting and we can see our Dad being happy there. We could also see all of us spending family time there with him. All that being said, if it was only my siblings and my decision, my Dad would already be moved in. But my Dad is of sound mind so he hasn't fully committed to going yet.

They do very good job making sure their client have what they need medically and nutritionally. Also they provide a wide array of activities throughout the day and evening the organization is impressive.

It has been a wonderful experience so far. We feel that[name removed] is being well cared for. We picked this community, because of a recommendation from DAV. Sales person was very reassuring. And the cost was the least expensive.

The thing that sticks out most about Spring Valley would be the people there. The staff really treats you like family, they are great. The food is fine , but it could be better. the facility is very nice and clean. The people are awesome! I would definitely recommend Spring Valley to others looking.

Our family and loved one had a great experience with Heritage Springs. They have compassion and caring staff, from the front desk to the porters. Everyone is friendly here. We would recommend the community to others for their loved ones.

Our family had an in person tour with Arbor Village and we really liked the tour experience as well as the community itself. It is just that the community we picked for our loved one was 1 mile away from our home.

They are very friendly and everyone makes a point to learn your name. The food is generally good, often very good. Lots of activities provided, had a 50's party and an Elvis Impersonator yesterday. Bingo and root beer floats today. All apartments have an outside window, balconies on upper floors.

The staff is very caring and even came to Grandma's service when she passed. The activities director is full of energy and so sweet. They have tons of activities and have monthly calendars for residents which I really appreciated. I just like that they take the time to get to know everybody and it never felt like a" home". It always felt like I was going to Grandma's apartment to visit her within a community of caring people.

What we really like about Mountain Glen is how professional their operation is. This is the 4th facility we have experience and by far the best Based on our experience we would recommend this community for current families.

We toured Magnolia Grand and it was definitely great! The ladies were nice, asked our loved one personal questions and interacted with him. The facility was clean, updated, and they offered multiple meals for the residents to choose from. They had a weight room, but no pool. We would have chosen this location if it was closer to home.

Our family had an in person tour with Arbor Village and this was our second choice. It was a great tour experience, we thought everything was great but there was another community that a better atmosphere for our loved one.

I'm extremely satisfied with the care my husband received while at Regency Park. The facility itself, staff, and care were excellent. The staff went above and beyond to meet my husband's care needs. I am extremely grateful he was in a decent place at the end of his life. I would highly recommend Regency Park for anyone seeking that level of care for themselves or a family member.

We toured with Cascades of the Sierra and it was nice, but it was to big for our mom. We felt that she would get turned around in there. Also we felt it was more for people that did not need as much help/care.

I toured Heritage Springs and it was a great tour! We considered this facility for our loved one. The cleanliness was good. The units were nice. The staff was very friendly.

The staff was super attentive and responsive to all of our needs for mom. They offered activities/amenities such as; Library, puzzle room, bistro, exercise activities, road trips, shuttle service, movie theater, trivia and music entertainment, and housekeeping.

I am greatly satisfied with the way Cascades handled my client's transition into their memory care facility Ashley Gardens. They worked with me to allow the client's small dog to stay with her. Her medical needs were also addressed well. The client has settled in well.