Arcadia Management

The staff here is wonderful very accommodating and overall just wonderful.

We had an amazing experience at The Arbors at Westbury. The facility is smaller and easy to navigate. The staff here were all fabulous and easy to work with. There was plenty of room for family members to come visit. The only reason we had to move was because they were not licensed for memory care and that is what our loved one needed. It was a great experience.

If you want a friendly and caring environment for your loved one, this is the place to go to. I would recommend the community to others for their loved ones. The staff are responsive to questions or concerns from the family about our loved one. The community has quite a few activities for the residents to participate in.

This was a very good experience certainly if you don't know what you are doing. They were able to walk us through everything. The staff are personable and helpful to us during the tour experience up until moving my loved one in. I ended up circling back after touring other communities as this was a good experience. There are different people you will work with during the process, such as wellness, to marketing director, and more. The wellness staff are wonderful to deal with. They assist my loved one with the care they receive such as bathing and dressing assistance. The staff make the family have a peace of mind knowing they are taking care of our loved one.

The friendliness of the staff is great and the price being inclusive is very helpful. The wellness staff work really well with my loved one and our family and this is great for us and a big part of the community. They have activities at this community like happy hour, movies, national events, volleyball with a large ball, trips out on the community, a pool table and more for the residents to do to stay busy in the community. They also have a walk group and more.

The tour was good and the community was good in its own way. We found a community that was all inclusive and this was something that we were looking for with our loved one. My loved one needed medication assistance and more and having somewhere that did not charge extra for this was a benefit. This community was just not a good fit for my loved one.

My single brother’s immediate need for assisted living at age 80 came suddenly. After a medical emergency, short stays at hospital and rehab , it was clear he was unable to take care of himself. We needed to get him into an assisted living more quickly than I feared possible. A Place for Mom provided names of potential residences to meet his needs.. They all called, but none were more attentive to and understanding of my brother's situation than The Arbors. From the first phone call, I felt this was the right place for him. My brother agreed he wanted to go there and the staff worked hard to make it happen quickly. Since being there, his health has improved because he’s getting the medical care he needs, and he’s eating better, and participating in activities that interest him. It’s a warm and caring and competent residence with a knowledgable staff and excellent services.. A great weight was lifted from my shoulders and it's wonderful to seeing my brother doing so well.

This community works with you and your loved one. They truly try their best with the residents. My loved one was more than a handful and they did everything that they could for him before he needed more care. They were very up front with what they could handle and what they could not handle. They had a lot of activities like outings, bingo, quiz games, painting, crafts, card games, music, parties, bbq's and more for the residents to do in the community.

My father was in the transition unit on the West side, 3rd floor. He was there for too short of a time. Each and every one of the employees is caring, compassionate, patient, ready to help anyone and everyone. The Director of Sales worked with us, (my family) every step of the way. When he was out of the facility, (in the hospital) she would call to check on him and happy to welcome him back as was the entire staff! The staff engages the resident and looks in on them if they are in their room to get them out to socialize during the days activities. The food was served restaurant style and the dining area always clean and set for the next meal. The rooms are spacious and clean. And...the price for all of this was amazing!! This facility is one above the rest, I recommend it wholeheartedly!

I've had a good experience so far with The Arbors at Islandia. everyone is so receptive when I call in and they all seem to care for my loved one. It's been a good, positive experience so far. my dad has been a bit hesitant on joining activities - due to some memory related issues - but from what I can see online, they do seem to offer a lot. overall, so far so good. [name removed], our senior living advisor with a place for Mom has been amazing! I see it as fate that she answered my call the day I called into a Place for Mom. my loved one needed care in New York and it just so happened that [name removed] lived in the same area as the communities we were looking into. not only did she know the area well, but she also provided insight on location, landmarks, etc. all from her own firsthand experience. our family reached out to a Place for Mom during a really difficult transition. Thanks to [name removed] for going above and beyond!

We chose The Arbors at Bohemia because we thought it might be a good transitional place between rehab and when he had to go back to the hospital for surgery. They were also the most responsive and we have now signed a contract with them. They have been so great with communication, especially with me living further away. I would recommend to others looking as long as it fits your needs.

My grandma moved into The Arbors at Islandia East about a year ago and the whole family can't believe how well she's adjusted. She has always been the pickiest eater and raves about how good the food is. She's a very social person, and after my grandpa passed away I could tell she was lonely. When I would visit her our conversations used to be about how her friends had passed away. Now the conversation has shifted to how funny all of her new friends are. She signs up for every trip offered through recreation and is visiting places she never would have in the past. When she's not on a trip she is either playing cards, bingo, or enjoying a bbq in the courtyard. Our family gets together for Sunday dinners and some weekends she's been skipping out because she'd rather be at The Arbors. The staff is wonderful and great at communicating any issues that come up with her care. We could not be happier and can relax knowing Grandma is in good hands. Highly recommend!!

My mom has lived in the Arbors for 3 years, she loved it since the day she moved it. My dad passed away 10 months before, and she was very lonely. The Arbors in Hauppauge was the best thing that ever happened to her. She has made so many friends there & the staff is amazing, like family! From the moment you walk in it feels like home, it's very clean, they decorate and celebrate every occasion so its always festive, and fun to be there. They have activities at least 5 to 6 days a week to stimulate their minds and keep them social and active. they have parties with live music, (my mom loves to dance) they take them out shopping, restaurants, parks, etc. When you walk in you're always greeted with a smile from everyone who works there! I know we made the right choice when my mom would rather stay at the Arbors with her friends then go out to lunch with me! We looked at other places, but to tell you the truth, the Arbors was the Best one by far and the most affordable too!

Our family had an in person tour and it was nice but location was just to far

We had an amazing tour experience with The Arbors. The staff were so accommodating and did not rush us and answered all of the questions that we had, she even stayed late. They really focus on individualized care and put the patient first and truly care about them getting the best care possible. They thought my dad would be a better fit at their sister facility, so that is the direction that we went.

We chose The Arbors because when we went to tour, the staff were extremely accommodating and friendly. The facility is clean and bright. They had more of a family model and put the patient first for a more individualized experience. They offer a lot and that makes it convenient for families. Staff are very responsive and always available, even the director came in on his day off and gave us the tour. He was very gentle with my dad and you can tell that he genuinely cares. From a care perspective, they are always looking out for his well-being and being proactive. I would highly recommend them to others looking.

The Arbors at Westbury was an absolute GODSEND when it came to finding assisted living for my 91 year old Dad after he was released from rehab and I realized that he could not go back to living at his home. The staff at The Arbors explained all aspects re: the living arrangements and lifestyle that my Dad could expect which put my mind at ease. Peace of mind is a huge component where the issue of assisted living is concerned, both for the resident and for the family of the resident; the staff at The Arbors were very detailed in all of their explanations and gave me clear direction as to how to proceed. What was most evident to me about The Arbors is how content the residents are and how truly friendly, kind and generous the entire staff is; I could not have asked for anything better for my Dad.

It's really like going on a cruise. Everything is included. I would definitely recommend the place. Everybody is so friendly and helpful. My family member tells me they take good care of her. Most of the time she's pleased the food. She likes the activities. I think it's a great value, especially compared to the last place she was at.

Dear [name removed[ and [name removed], Just a heartfelt Thank You for your patience and understanding in guiding me through the process of getting my mother into The Arbors Assisted Living at Hauppauge. It's only Day 4 - but already we hear the joy and contentment in Mom's voice as she describes her day. She speaks fondly of all the festive decorations, the variety of food, the fun activities ( eg. Musical Magic with [name removed] and [name removed]). She adores all the members of the staff- she finds them friendly, supportive and kind. She was appreciative of the maintenance man who hung up her (new) TV. I am thrilled that my mom is settling in and that she loves her new home. I am at PEACE with my decision. I will continue to be your biggest cheerleader. I have told all my co-workers about the warm and inviting feeling you get when you enter Arbors at Hauppauge.

The staff are absolutely wonderful and friendly. They really care about the people who live here. It is truly a community. My sister was very resistant to this change and within an very limited time she is happy and I don't have to worry about her falling or not taking her medication. I am no longer worried about the quality of life because she has great care here.