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The Arbors at Westbury

45 Jericho Turnpike, Jericho, NY 11753

9.3
Review score
99 reviews
Add review
9.3
Review score
99 reviews
5 star
52%
4 star
28%
3 star
8%
2 star
6%
1 star
6%
See all reviews
9.5
Review score
445 reviews
4 facilities
For pricing & availability:
(866) 374-4058
Best of Senior Living All Star
Pricing promotions expiring soon
The Arbors at Westbury
The Arbors at Westbury
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Lynann O
-
Family/friend
5.0
My dad has been at The Arbors in Westbury for almost three years now. We have been so happy with our choice, as we were initially hesitant at putting him in assisted living. The staff is incredibly compassionate and caring. The social worker [name removed] and the wellness staff are al

About the facility
The Arbors at Westbury

A stimulating and lively environment can be felt the minute you step foot inside The Arbors at Westbury in Jericho, New York. This premier, all-inclusive assisted living community is located in vibrant Long Island, just 50 miles outside of New York City. Skilled caregivers are passionate about creating individualized health care plans for each resident to maximize dignity and comfort for all.

The Arbors at Westbury is proud of their wellness team, including highly trained care specialists and medication technicians, who provide support and hands-on care, if needed.

This elegant community offers studio and semi-private living spaces, and residents are never far from well-equipped indoor and outdoor common spaces. Your loved one will enjoy professionally prepared meals each day, as well as housekeeping and on-site barber and beauty salons.

The Arbors at Westbury boasts plenty of activities for the active senior, from day trips and outings to live theater performances and community picnics. With top-notch amenities and caregivers, The Arbors at Westbury is ready to welcome you home.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of New York, visit the New York Adult Care Facility Profiles directory.

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Senior living options offered

Assisted Living

Pricing
for The Arbors at Westbury

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The Arbors at Westbury
The Arbors at Westbury

45 Jericho Turnpike, Jericho, NY 11753

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9.3
Review score
99 reviews
9.3
Review score
99 reviews
5 star
52%
4 star
28%
3 star
8%
2 star
6%
1 star
6%
9.9
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5 star
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0%
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Review score
45 reviews
9.6
Review score
45 reviews
5 star
70%
4 star
22%
3 star
4%
2 star
2%
1 star
2%
9.5
Review score
51 reviews
9.5
Review score
51 reviews
5 star
68%
4 star
18%
3 star
6%
2 star
2%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Reviews

for The Arbors at Westbury

9.3Review score99 reviews
9.3
Review score
99 reviews
5 star
52%
4 star
28%
3 star
8%
2 star
6%
1 star
6%
Arcadia Management
9.5
Review score445 reviews4 communities
Write a review
A Place for Mom has scored The Arbors at Westbury with 9.3 out of 10 using our proprietary review score based on 34 reviews in the last 2 years. Over all time, The Arbors at Westbury has 99 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.6
Meals & Dining
4.3
Activities
4.1
Value for Cost
4.2
A Place for Mom has scored The Arbors at Westbury with 9.3 out of 10 using our proprietary review score based on 34 reviews in the last 2 years. Over all time, The Arbors at Westbury has 99 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Arcadia Management
9.5
Review score445 reviews4 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 99 reviews
Sheri - Family/friend
Assisted Living
February 20, 2024
3.0
Verified Review
Our Experience
In general, the experience is okay if you are very involved with your family member's care and advocate for them. The facility is generally clean, but Mom is in a shared room that often smells of urine and feces when dirty diapers are thrown into wastebaskets. The staff is generally friendly. Care is better when family is involved to point out areas in need of immediate attention such as not checking if diaper is soiled or making sure dentures have had Fixodent put in. The day staff is fine, night staff is less reliable. The activities are good and varied. As for the value for cost, we're very disappointed in the huge increase of 7% after one year. It will not be sustainable long-term for us.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
2
Lynann O - Family/friend
Assisted Living
December 15, 2023
5.0
My dad has been at The Arbors in Westbury for almost three years now. We have been so happy with our choice, as we were initially hesitant at putting him in assisted living. The staff is incredibly compassionate and caring. The social worker [name removed] and the wellness staff are always available to answer questions or concerns we have.. We know we made the right choice, and our mind is at ease knowing he in such a great place. I highly recommend The Arbors if a parent or loved one is entering this stage of life.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Arbors at Westbury
December 21, 2023
Thank you so much for taking the time to share your positive experience at The Arbors in Westbury. We are truly touched by your kind words and are thrilled to hear that your dad has been a part of our community for almost three years. It warms our hearts to know that your initial hesitations about assisted living were alleviated by the compassionate and caring staff at The Arbors. We greatly appreciate you highlighting the support provided by our social worker, and the wellness staff. It is our commitment to ensure that residents and their families feel comfortable and well-supported during their time with us. Your recommendation means the world to us, and we are honored to have earned your trust. Thanks for sharing your father with us.
Lori F - Toured community
Assisted Living
December 14, 2023
5.0
Cozy community
When I visited The Arbors Westbury, I walked into a great homey feeling at this intimate community. The activities room had residents playing Balloon volleyball in their chairs with a big balloon and smiles were on their faces so that made me feel great. The dining room had a variety of food on the menu and all meals are served by a waitress/waiter. The community was recently renovated so everything was clean and fresh. It was updated with a farmhouse decor making a cozy feeling. This was the best community that I toured in my search for mom.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Sally H - Family/friend
Assisted Living
December 14, 2023
4.0
Lovely community
It was the best decision my family and I made to place our mother at The Arbors Westbury! They have been a true extended supportive and caring family to mom. The staff goes over and above to make her feel loved and cared for and that gives us as a family peace of mind that she is in the best place. She is now meeting new people, socializing more and getting involved with activities that are offered daily. Mom tells us the food is always so good and asks for seconds often. Thank you The Arbors at Westbury for all you do! You truly are the Best!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Nick - Toured community
Assisted Living
December 14, 2023
5.0
Willing to help
I came to tour and knew nothing about assisted living. it was not what I expected. I would move in. In my mind I thought that it would be dark and medical like. This community is bright and lively. Everyone answered my questions and really helped me with my decision. The Executive Director and sales team took time to explain the differences between the other communities and theirs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
John Gillespie - Family/friend
Assisted Living
December 14, 2023
5.0
Happy experience
Dad is happy to be around men in the community and not just woman. They have a lot of veterans and do a vet's chat. Dad is overall happy. The aid's take good care of him and I feel safe knowing he is being taken care of...
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Lesley s - Toured community
Assisted Living
December 14, 2023
5.0
Fun
This building had so much gone on when I visited. The residents were going on a bus trip, there were people throughout the building. Other places I have visited did not have anyone around. The building felt very alive.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Claire B - Family/friend
Assisted Living
December 14, 2023
5.0
Clean, active, and wonderful community!
Love how active my mom is in this community. The staff is always encouraging her to join any activities they have going on. She loves the social hour they have and she loves bingo. Would recommended to those looking for a fun, caring, and clean community. They are also great with communication.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
John C - Family/friend
Assisted Living
December 14, 2023
5.0
Family Feel
When you walk in you are greeted just like you are part of a family. The staff is friendly and helpful. Everyone makes your loved one feel like they are loved. The building looks beautiful and whoever picked out the decor did a great job.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 28, 2023
4.0
Verified Review
Pleasantly Surprised
I would recommend The Arbors at Westbury to others. It has a family, home type vibe. The staff is competent and friendly. Communication with the family is really good, especially with [name removed]. I can email her and get a quick answer. The maintenance staff is helpful.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Arbors at Westbury
November 30, 2023
Thank you so much for taking the time to share your positive experience at The Arbors at Westbury! We're delighted to hear that you appreciate the family-like atmosphere and find our staff competent and friendly. We're especially pleased that communication has been excellent and responsive. We strive to create a comfortable and supportive environment for our residents, and it's rewarding to know that our efforts have made a positive impact on your experience. We value your feedback and are grateful for your recommendation. If there's anything specific you'd like to highlight or if you have any additional comments, please feel free to share. We look forward to continuing to provide a great living experience for you.
Anonymous - Family/friend
Assisted Living
November 14, 2023
3.0
Verified Review
Our experience with The Arbors
My loved one was previously a resident at The Arbors at Westbury and everything was great for her at first. Everything at this facility was very good. However, she had a fall and they have not accepted my loved one back to the facility. I would say this facility is a good fit and a good option for residents who are still mobile and would recommend it for those who are. Otherwise, I probably would not recommend.
Cleanliness
4
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
3
Response from The Arbors at Westbury
November 30, 2023
Thank you for taking the time to share your experience at The Arbors at Westbury. We appreciate your positive feedback on the initial aspects of your loved one's stay and your acknowledgment that the facility is well-suited for mobile residents. We are genuinely sorry to hear about your loved one's fall, and we understand the concern and frustration this situation may have caused. The safety and well-being of our residents are our top priorities, and we take any incidents very seriously. We would like to assure you that our team thoroughly investigates such incidents to prevent future occurrences. Regarding your loved one's return to the facility, we understand how important it is to have a smooth transition back into a comfortable environment. We would appreciate the opportunity to discuss the specifics of the situation further and explore potential resolutions. Please feel free to reach out to our team, and we will do our best to address your concerns and find a suitable solution. Again, we value your feedback, and it is instrumental in helping us enhance our services. Thank you for considering The Arbors at Westbury, and we hope to have the opportunity to address your concerns and welcome your loved one back in the future.
Theresa P - Resident/client
Assisted Living
June 23, 2023
5.0
I love this place
Me and my husband was here for a 30day trial and ended up loving the place. I love my room it’s so spacious. I love the residents. I’m happy being here. I am now a permanent resident and I couldn’t be more happy.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
DB - Family/friend
Assisted Living
May 3, 2023
1.0
Verified Review
Unhappy
Stay away. My loved one left early because of how bad it was. Medical care and attention was not good, especially for her as a patient with a condition that required more attention. Activities were terrible. I would give the food a negative rating if I could. I would not recommend The Arbors to anybody.
Cleanliness
4
Friendliness
3
Care Services
3
Staff
4
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
March 27, 2023
4.0
Verified Review
Staff
The staff is very nice.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
John Campbell - Toured community
Assisted Living
March 22, 2023
5.0
Homelike community
It felt warm and inviting, staff smiling and laughing with residents. I want to feel comfortable and excepted when I come to visit. The residents look clean and cared for. Outside of building need’s flowers when spring comes
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sansack - Industry reviewer
Assisted Living
March 19, 2023
4.0
Friendly place, good location, caring staff!
A friendly, cozy place which provides great care for the seniors. A lot of specialities for the medical needs of the residents are available on site and this definitely minimizes the need for family to take them to appointments. The residents have a lot of activities, field trips, and games to keep them engaged and socially involved. The Arbors in Westbury is in a very good location with proximity to excellent tertiary care hospitals.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Jessica Suarino - Industry reviewer
Assisted Living
March 17, 2023
5.0
A wonderful community with a delightful and dedicated staff!
I have toured many communities for families and Arbors Westbury is truly one of my favorites. It has such a warm feeling of home from the moment you enter the community. The staff always has a smile on their face and is there to help with whatever the need may be. They have some of the best recreational activity programs I have seen as there is always something to do! And the food is freshly prepared daily by top chefs. I strongly suggest this community for your loved one!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Arbors at Westbury
March 20, 2023
Thank you for your kind words. We are proud that the warmth and love we have for our residents shows. Creating a warm and welcoming community that our residents can call home is what we strive for.
Tim M - Industry reviewer
Assisted Living
March 17, 2023
5.0
5 stars
The Arbors in Westbury is the perfect blend of home and hospitality. The community puts the residents needs first from the care given by the wellness staff, the entertainment provided by recreation and the support of case management. The Arbors in Westbury separates itself from the competition by creating a home like atmosphere that other communities cannot duplicate. 5 stars! As an outside therapy provider I consider it a privilege to work alongside a great staff and friendly residents.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Arbors at Westbury
March 20, 2023
Thank you. Our residents’ well-being certainly does come first. Providing our residents with a comfortable home, surrounding them with compassionate team members who show them the respect and dignity they deserve is our daily goal. We truly love seniors and we hope it shows.
Joyce M - Resident/client
Assisted Living
March 17, 2023
5.0
Life At Westbury Arbors
I love living at the arbors. The activities is very good. Friday games with [name removed] is definitely what I look forward to. I love the scenery rides. I love how the staff train in different departments to help out. I love to socialize while going on outings for trips. The staff here is very nice. [name removed], [name removed], [name removed]and [name removed]. All the staff is nice to me that's why I'm very nice to them. I love dancing and singing. Pet therapy makes me feel very comfortable. The dining staff is amazing to me and my tablemates. We laugh and talk a lot at the table. I love my roommate we are very good to each other. I love baking with [name removed]and [name removed]. I love to help out a lot here in the community with other residents and recreation. My primary Doctor [name removed]is very good, and see stays connected with my outside physicians. I love so much about the arbors, and I love being here. My room just got renovated and I love it although my bathroom is a little small. My room is awesome.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kim J - Industry reviewer
Assisted Living
March 17, 2023
5.0
Exceptional community
Each staff knows the residents well. From the moment you enter the community the staff know and understands the needs of the residents. The care staff provide great care and go above and beyond for each resident.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Arbors at Westbury
March 20, 2023
Our residents are family, and The Arbors is their home. We are happy our love for seniors is illustrated daily in the actions of our team members. Thank you.
Viewing 1-20 out of 99 reviews

Amenities
at The Arbors at Westbury

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care
  • Memory Care

Meals & Dining

  • Vegetarian
  • No Sugar
  • Low / No Sodium
  • Guest Meals
  • Restaurant Style Dining
  • Room Service
  • Meals Provided

Room Amenities

  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Cable or Satellite TV
  • Handicap Accessible
  • Ground Floor Units
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking

Pets

  • Cats Allowed

Common areas

  • Meeting Room
  • TV Lounge
  • Outside Patio
  • Library
  • Beauty Salon
  • Central Fireplace
  • Computer or Media Center
  • Outdoor Common Areas
  • Barber Shop
  • Indoor Common Areas

Recreational areas

  • Game Room
  • Movie or Theater Room
  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • French
  • English
  • Spanish
  • Portuguese

Activities

  • Pet-focused Programs
  • Art Classes
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Tai Chi
  • Stretching Classes
  • Brain fitness / Dakim
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Live Well Programs
  • Trivia Games
  • Devotional Activities On-Site
  • Other Religious Services
  • Yoga / Chair Yoga
  • Wii Bowling
  • Dances
  • Happy Hour
  • Community Service Programs
  • Birthday Parties
  • Karaoke
  • Holiday Parties
  • Wine Tasting
  • Live Dance or Theater Performances
  • Intergenerational Programs
  • Cooking Classes
  • Visiting Rabbi
  • BBQs or Picnics
  • Devotional Activities Offsite
  • Gardening Club
  • Activities On-site
  • Day Trips and Outings

Neighborhoods
around The Arbors at Westbury

See what the neighborhood has to offer and what’s nearby:
The Arbors at Westbury in google map

Frequently Asked Questions
about The Arbors at Westbury

The Arbors at Westbury offers Studio and Semi-Private. Learn more.

A Place for Mom has scored The Arbors at Westbury 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (516) 333-6400 to reach a resident at The Arbors at Westbury.

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10%
Studio, 1bd, 2bd, Semi-Private
Sunrise Senior Living of East Meadow is conveniently located off of the Meadowbroook Parkway in the center of the island. Sunrise Senior Living has been providing excellent care to seniors for over 40 years, Sunrise of East Meadow has been providing care and a life style for seniors for 20...
Photo of The Bristal at Garden City

The Bristal at Garden City

1001 Axinn Ave, Garden City, NY 11530
Starting at $X,XXX+ monthly
6.0
Review score
10 reviews
6.0
Review score
10 reviews
5 star
70%
4 star
0%
3 star
0%
2 star
0%
1 star
30%
Studio, 1bd, 2bd
The Bristal at Garden City will be the sixteenth in our family of assisted living communities. With our years of experience and expertise, we’re sure that you will find no equal – in luxury, dedication, or quality of care. Our Garden City community will offer independent senior living, assisted...
Photo of Somerset Gardens Senior Living

Somerset Gardens Senior Living

150 Sunnyside Boulevard, Plainview, NY 11803
Starting at $X,XXX+ monthly
8.7
Review score
74 reviews
8.7
Review score
74 reviews
5 star
41%
4 star
46%
3 star
7%
2 star
1%
1 star
5%
Studio, 1bd, 2bd, Semi-Private
Somerset Gardens Senior Living of Plainview, conveniently located off the Long Island Expressway, offers personalized assisted living in a warm and caring environment supervised 24 hours a day. Our elegant apartments and dedicated staff ensure that each resident enjoys the comforts of home....
Photo of Amber Court of Westbury

Amber Court of Westbury

3400 Brush Hollow Rd, Westbury, NY 11590
Starting at $X,XXX+ monthly
8.7
Review score
36 reviews
8.7
Review score
36 reviews
5 star
45%
4 star
19%
3 star
11%
2 star
14%
1 star
11%
Studio, Semi-Private
Welcome to Amber Court of Westbury...a wonderful place to call home.  When living arrangements are no longer safe or desirable, we offer an extraordinary alternative.  Residential services, personal care assistance and medical supervision are valuable features of this lifestyle.  Our experienced,...
Photo of The Bristal at East Meadow

The Bristal at East Meadow

40 Merrick Ave., East Meadow, NY 11554
Starting at $X,XXX+ monthly
5 star
58%
4 star
11%
3 star
5%
2 star
0%
1 star
26%
Studio, 1bd, 2bd, Semi-Private
The Bristal at East Meadow is one member of a growing family of Assisted Living communities that have been built on Long Island, by Long Islanders, bearing The Bristal name. Like all of our communities, East Meadow has been designed to strike the ideal balance between privacy and protection....
Village Green outdoor common area

Village Green

90 Schoolhouse Rd, Levittown, NY 11756
Starting at $X,XXX+ monthly
9.0
Review score
38 reviews
9.0
Review score
38 reviews
5 star
50%
4 star
24%
3 star
5%
2 star
3%
1 star
18%
Studio, 1bd, Semi-Private
Village Green is an intimate community located in the Hamlet of Levittown. Providing a supportive senior living option to those residents that are independent and those that are in need of some kind of assistance. There will be 57 Assisted Living and 46 Memory Care residents. Memory Care...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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