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7.8

Review Score

323 reviews
18 communities
Starting from $X,XXX/mo

Elderwood Administrative Services community listings

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Elderwood Village at Colonie

626 Watervliet Shaker Rd, Latham, NY 12110

Starting at$X,XXX+ monthly
Photo of Elderwood Village at Colonie
21
21 Photos available
9.5
Review Score
43 reviews

I've not experienced any bad smells. Maintenance has been very kind, patient and helpful. Staff have been upbeat, welcoming and ready to listen to the needs of residents sometimes through their loved ones.

Provides: Assisted Living, Memory Care

Elderwood Village at Colonie is a Latham, NY Assistive Living community that provides the right blend of supportive assistance, great amenities, and a personalized experience tailored to your needs.We are just minutes away from Albany, Schenectady, Troy and Saratoga County and all the area has to...

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Elderwood Assisted Living at West Seneca

580 Orchard Park Road, West Seneca, NY 14224

Starting at$X,XXX+ monthly
10
10 Photos available
8.8
Review Score
24 reviews

We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of...

Provides: Assisted Living

Elderwood Assisted Living at West Seneca offers an independent lifestyle with caring personal attention. The community in West Seneca, New York, features comfortable common spaces and private studio, one- and two-bedroom apartments. The backyard patio features a lovely koi pond and overlooks a...

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Elderwood Village at Fairport

7 Chardonnay Dr, Fairport, NY 14450

Starting at$X,XXX+ monthly
8
8 Photos available
8.6
Review Score
36 reviews

Their is a lot of shortages of staff. For what they have, I feel they do a good job. I would recommend them. Note: since they have more steady staff cleanliness is better.

Provides: Assisted Living

Elderwood Village at Fairport is the assisted living community of choice in Fairport, New York. Located just 9 miles from the bustling city of Rochester, the Village of Fairport is known as the 'Crown Jewel of the Erie Canal' and has been named as one of the 'Best Places to Live' by Money...

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Elderwood Village at Greece

1404 Long Pond Rd, Rochester, NY 14626

Starting at$X,XXX+ monthly
4
4 Photos available
8.6
Review Score
32 reviews

The facility is very clean and has good food and activities. The move in process was very easy. I had good communication for most things. There has been some questions as to what day she is scheduled for a...

Provides: Assisted Living

Elderwood Village at Greece is an assisted living community in scenic Rochester, New York. Known as the 'Flower City,' Rochester boasts stunningly beautiful blooms year round and hosts over 140 festivals and events through the spring, summer and early fall. With more than 100 family friendly...

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Elderwood Village at Vestal

505 Clubhouse Rd, Vestal, NY 13850

Starting at$X,XXX+ monthly
10
10 Photos available
8.1
Review Score
23 reviews

The value for cost is hard for me to answer I think for the cost there would be more included in the price but I do know they are competitive in pricing. Plus weekends are real boring for them. I feel...

Provides: Assisted Living

Elderwood Village at Vestal is an assisted living community located in historic Vestal, New York, tucked away in a residential area, offering the peace and quiet our residents want while also being conveniently located to all that Vestal has to offer. Elderwood Village at Vestal is an intimate,...

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Elderwood Residences at Cheektowaga

151 Bennett Road, Cheektowaga, NY 14227

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
8.0
Review Score
2 reviews

Really amazing. Staff has been unbelievably helpful and supportive and my loved one couldn't be happier after the transition. The only thing we can't really comment on is meals and dining, as that is not...

Provides: Independent Living

Elderwood Residences at Cheektowaga, a unique, conveniently located independent living patio home community near Buffalo in Cheektowaga, NY, is designed for seniors age 62 and older who want to enjoy retirement living without the commitment of home ownership. Enjoy the view from the private front...

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Elderwood Village at Ticonderoga

101 Adirondack Dr Suite 201, Ticonderoga, NY 12883

Starting at$X,XXX+ monthly
5
5 Photos available
8.0
Review Score
2 reviews

This place is great! I have limited experience, but do have some idea of how things should be from past experience with a loved one in a facility. It's very affordable. It's a good place to economize....

Provides: Independent Living

Elderwood Village at Bassett Park

245 Bassett Rd, Williamsville, NY 14221

Starting at$X,XXX+ monthly
9
9 Photos available
7.9
Review Score
72 reviews

Staff is very friendly. Housekeeping and maintenance do an excellent job. Communication with family is lacking at times, but has definitely improved after my mom has been there for a few months. My mom...

Provides: Assisted Living

Elderwood Village at Bassett Park offers exceptional assisted living services in the historic village of Williamsville, New York. As part of the Buffalo Metro Region, Williamsville is a great place to call home offering all the charm of small town living and the conveniences that come from being...

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Elderwood Village at Williamsville

5271 Main Street, Williamsville, NY 14221

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
7.6
Review Score
26 reviews

I would recommend. We toured only two facilities and really liked Elderwood in Williamsville. My mom is very happy there. And I'm so grateful for the assistance I got from you.

Provides: Assisted Living

Elderwood Village at Williamsville offers an independent lifestyle with a caring, personal touch. Our community, located close to the Village of Williamsville, features studio, one- and two-bedroom apartments with kitchenettes. Our experienced and attentive staff handles cooking, housekeeping and...

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Elderwood Assisted Living at Wheatfield

2600 Niagara Falls Blvd, Niagara Falls, NY 14304

Starting at$X,XXX+ monthly
11
11 Photos available
7.5
Review Score
8 reviews

My dad was previously a resident at Elderwood Assisted Living at Wheatfield. The problem was that my dad was at a very high quality facility prior to this one. This place was like a 4star. He had to move...

Provides: Assisted Living

Elderwood Assisted Living at Wheatfield is a assisted living community located in the tranquil town of Wheatfield, NY. Wheatfield is located in Niagara County, about 20-minutes from Niagara Falls, and home to about 18,000 people. Wheatfield is home to a local museum, shops and area stores, where...

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Elderwood Assisted Living at Tonawanda

111 Ensminger Rd, Tonawanda, NY 14150

Starting at$X,XXX+ monthly
12
12 Photos available
2.5
Review Score
14 reviews

it's going okay with my loved one being here so far. i've personally spent some time at another Elderwood community and did not like it. they have several locations, and this one gets a FIVE!

Provides: Assisted Living, Independent Living

While we may be new to the Elderwood family, our facility has been located in Tonawanda for over 20 years. Formally Tonawanda Manor, Elderwood Assisted Living at Tonawanda prides itself on the staff that have worked here for decades. Our administrator, Ann Marie, has been a part of our community...

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Elderwood Assisted Living at Cheektowaga

229 Bennett Road, Cheektowaga, NY 14227

Starting at$X,XXX+ monthly
10
10 Photos available

Overall our experience with Elderwood Assisted Living has been a good one. The staff is very compassionate, and they do a great job explaining everything that is going to be going on. We had a few difficult...

Provides: Assisted Living

Elderwood Assisted Living at Cheektowaga is a assisted living community located in the growing town of Cheektowaga, NY. Cheektowaga is located in Erie County, close to Buffalo, and home to just over 88,000 people. Cheektowaga has a lot of great stores, shopping, and restaurants giving residents...

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Elderwood Assisted Living at Hamburg

76 Buffalo Street, Hamburg, NY 14075

Starting at$X,XXX+ monthly
10
10 Photos available
8.5
Review Score
16 reviews

We picked this community because of the location, facility , staff and approach. Not necessarily in that order. They also made my Mom feel very comfortable and that she would have fun. I would recommend to...

Provides: Assisted Living

Located in the Village of Hamburg, New York, Elderwood Assisted Living at Hamburg offers an independent lifestyle, with caring personal attention. Special features include comfortably furnished living areas set in a historic Masonic temple. Enjoy peace of mind as you relax in your private one or...

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Elderwood Residences at Wheatfield

100 Crestwood Court, Wheatfield, NY 14304

Starting at$X,XXX+ monthly
7
7 Photos available

They did a great job managing all the questions and also figuring out the right funding algorithm for my loved one to be there. They made it very simple to move in. And I gave them some challenges. My...

Provides: Independent Living

Elderwood Residence at Wheatfield is a unique patio home and apartment community designed for independent seniors who want to enjoy retirement living, but avoid the commitments of home ownership.

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Elderwood Assisted Living at Waverly

44 Ball St, Waverly, NY 14892

Starting at$X,XXX+ monthly
6
6 Photos available

I looked at some other facilities and I liked Elderwood because everyone was nice and happy to show me around. It is also a smaller facility which fit what I was looking for. The room sizes here are very...

Provides: Assisted Living

You have come to the right place. Elderwood Assisted Living at Waverly is a vibrant and quaint community that offers individualized attention to our residents needs along with a well balanced social calendar. Amenities include housekeeping, meals, scheduled transportation and case management. We...

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Elderwood Skilled Nursing at Williamsville

200 Bassett Rd, Buffalo, NY 14221

Provides: Nursing Homes

Elderwood at Amherst

4459 Bailey Ave, Amherst, NY 14226

Provides: Nursing Homes

Elderwood Village at St. Gregory Court

111 Saint Gregory Ct, Williamsville, NY 14221

I have regularily been going there for over six years and It has never had a smell of any kind. It is very clean and the food is very good. I have had two relatives there, one of which is my mom. I...

Provides: Assisted Living

Elderwood St. Gregory Court offers a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.Our peaceful setting, restaurant style dining experience, activities, and beautiful...

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Viewing 1-18 out of 18 communities

Reviews
for Elderwood Administrative Services

7.8
Review Score
323 reviews

Review Score

323 reviews
7.8

Out of 10


5 star

46%

4 star

32%

3 star

13%

2 star

6%

1 star

5%

A Place for Mom has scored Elderwood Administrative Services with 7.8 out of 10 using our proprietary review score based on 57 reviews in the last 2 years. Over all time, Elderwood Administrative Services has 323 reviews with an average "overall experience" of 3.9 out of 5.

Overall Experience
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Date Submitted
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Reviewer
7
209
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Care Received
237
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201-220 of 323 reviews
Sort by

4.0
anonymous - Toured community
Assisted Living
September 6, 2016
Verified Review
Took A Tour!!

The tour guide was very knowledgeable and explained everything to me very well. One of the things we didn't like was the strong odor of the community. The layout of the community was nice it was just really big and we could not get a room for my loved one close enough to everything. Overall it was clean and the staff was nice activities were also offered on site but it didn't work for us.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
August 30, 2016
Verified Review
We had a good tour!!

The people I met during my tour were friendly. The food was fabulous. The community is a little dark and the room they showed us was small. It is a clean community. It would have been fine if it was little brighter. They are very close to Unity Hospital and Greece Ridge Mall.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Sally - Toured community
Assisted Living
August 18, 2016
Verified Review
The tour at Brookdale Vestal was nice

The staff were friendly and knowledgeable. My Mother in law did not like it as the community was kind of dark and the hallways seemed complicate for her. The community seemed clean.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Assisted Living
June 28, 2016
Verified Review
Not the best community!

Since my mom has been at this community they have not tried to get her to interact with other residents. There was not a welcoming committee. We would not recommend this community. The staff that assist my mom on a daily basis are wonderful.

Cleanliness

4

Friendliness

4

Care Services

3

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Assisted Living
May 27, 2016
Verified Review
Everything Is Going Great

My mom is living at this community and so far she is enjoying herself. The staff respectful, caring, friendly, and always there when she needs help. This community is clean and tidy everywhere. My mom especially loves the roast beef and she requested a low-sodium diet so the dietitian educated Mom on healthy choices. Activities are available, my mom has partake in ice cream social, musical entertainment, and armchair exercise. This is a place for your loved ones to enjoy everyday.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Jack - Family/Friend
Assisted Living
May 18, 2016
Verified Review
New to Brookdale

Our first impression was, this is the right place. Associates are very concerned for an uneventful transition. All have been very friendly and helpful. 24/7 staff. Medical personnel available 24/7.Rooms could be brighter. Will review again in 30 days.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Assisted Living
February 11, 2016
Verified Review
Friendly, professional staff

Our experience with Brookdale West Side Rochester has been a positive one! They've got some good people working for them, the staff is friendly, caring, and professional. My only complaints would be that there are some areas in the facility that are worn down and in need of renovations, and I'd also like to see them transition to a call-button necklace system, rather than the pull cords they currently use. But overall it is a very nice place!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
February 9, 2016
Verified Review
Toured, seemed like a very nice place

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. I thought this place had a layout that would work well for someone with minor memory issues, it's a big circle. We ended up selecting another community based on proximity to family, but this is somewhere I would have considered as an option for my loved one.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Kelly D. - Family/Friend
Memory Care
January 15, 2016
Verified Review
Highly Recommendable

Everyone is very caring at Bassett and I have had nothing to complain about. The staff is very professional and understanding and I find that at this time in my mom's life it is very important. I would recommend Bassett to anyone.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
November 2, 2015
Verified Review
Nice looking place, not a good fit for us

We toured this community while looking into care options for a loved one. I thought Brookdale was a nice enough looking place, but I don't think it would have been a good fit for my loved one. Their pricing structure seemed to cater more towards those with few care needs. If your loved one has any serious needs the extra charges can stack up very quickly and make for a very expensive monthly bill.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

3


4.0
anonymous - Toured community
Memory Care
September 21, 2015

good marks for all the standard checklist items. The building is a bit older. The staff is very friendly.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Assisted Living
July 24, 2015
Verified Review
Very Nice, Very Beautiful

The facility is very nice, very beautiful. The food was kind of mediocre. The staff and the care was great in the assisted living. The assisted living by and large was very nice, it is a great location. It's in the middle of the Hamburg Village. Overall, it was a very pleasant experience.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

3

Value for Cost

4


4.0
anonymous - Family/Friend
Memory Care
June 30, 2015
Verified Review
So Far So Good

The Emeritus at Bassett Manor is a friendly community. So far so good. Everything is running smoothly. The friendliness is excellent. Everyone there is very friendly and welcoming. The staff is helpful and nice. They could improve on their cleanliness and care services. Other than that, everything is really good. We haven't had any major issues or concerns. I would recommend this community to anyone.

Cleanliness

3

Friendliness

5

Care Services

3

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
May 26, 2015
Verified Review
Residents were friendly and happy!

We toured this community while looking into care options for a loved one. Emeritus at West Side seemed like a nice place, overall. The building itself was on the older side, but it was well kept and clean. I met a few of the residents during my tour, and they all seemed very happy to be here!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Assisted Living
February 10, 2015
Verified Review
Seems like a nice place

I think they do a good job overall at Emeritus at Colonie Manor, although unfortunately it was not a good fit for our loved one. It's a nice looking place, the staff are friendly, and they have a lot of different services and activities they provide for the residents.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Assisted Living
January 20, 2015
Verified Review
Mom is already making Elderwood her home

Mom is already making Elderwood her home, something we weren't sure would happen right away. I found the staff very helpful in making this move a smooth transition. Staff members were thorough, letting us know about details along the way. They were helpful in explaining Veterans' benefits and made sure there was a plan in place. There is an abundance of activities and my mother is happy to participate in them. The care staff is very attentive and supportive of my mother's needs and she's made a number of new acquaintances there. The community recently changed ownership and there was an increase in cost. The only negative is the food, which is somewhat bland. Other than that, we're very happy with Elderwood Assisted Living.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
August 13, 2014
Verified Review
Really liked everyone we me...

Really liked everyone we met here. Jonathan that gave us our tour was very professional, genuine and seemed to be a very good listener when talking about our Grandmother's needs. I liked the one floor layout and the fact that the staff makes great efforts to keep residents on a schedule with medications, meals, bathroom etc. The only thing that was not the greatest...was the room size.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Family - Family/Friend
Memory Care
December 17, 2013
Verified Review
They have been as understanding and supportive as they possibly could be

They offer regular assisted living and they offer 4 levels of care. And they do have, on the other side of their building, a section that is for people with memory issues. They seem to have a little activity every morning and every evening and some night activities. They had a little Christmas Party. It has a good layout. The front wall in the community room is made up of windows and it's clean and nice. I would like it if they had a little higher level of medical staff on duty but that may be the difference between a nursing home or an assisted living facility. They seem to be on top of things. When we let them know we were coming to move in we planned on being there at lunch time, and there were three staff members in the lobby waiting for her, and they all greeted her and told her how happy they were to meet her and have her there. It really made her feel special, and she was confused and didn't understand why she was being moved, but greeting her and learning her name made all the difference. Patrick Shultz, the director(he is just great), picked out meal companions and stayed with her while they ate so she got her mind off the fact that she was moving and while she was eating we put her room together so when she came back to her room she was able to just move forward. They have been as supportive and understanding as they could possibly be and I appreciate that, I sure wasn't expecting that. They have been flexible with me.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


4.0
Family - Toured community
Memory Care
December 11, 2013
Verified Review
Seemed very relaxed

The manager showed me around and knew all the patients there and seemed very relaxed.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Family - Toured community
Assisted Living
December 10, 2013
Verified Review
The staff was fantastic and you could tell they were dedicated to their job.

It was ok, it was assisted living and it was clean and had a nice dining room. The rooms were very small. it was my second choice. The staff was fantastic and you could tell they were dedicated to their job. Emeritus made me aware of the V.A. benefits and bridge loans which I didn't know about that will help for up to a year. The manager there was the most wonderful people and brought tears to my eyes a couple of times and even visited my mom in the hospital just because that's the kind of person she was.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 201-220 out of 323 reviews

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