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Brookdale Vernon Hills has been an excellent community for my mother. What has made it such an excellent experience so far is the cleanliness, the excellent food and menu choices and the fun activities they have planned. Based on the experience we have had so far, we would recommend this community to other families.... Read more
Look forward to healthy homemade meals, personalized care services, and gorgeous green views when you reside at Brookdale Vernon Hills. Whether you prefer an independent lifestyle or desire additional daily assistance, you can find the right combination of care and guidance to live your best life. Brookdale Vernon Hills offers assisted living, independent living, and memory care, all under one family-friendly roof. Each resident is given a customized care plan that outlines their specific wants, needs, and goals. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system is also in place to promote added safety.
To simplify residents’ days even more, Brookdale assists with transportation, errands, meal preparation, and home maintenance. A fitness center, general store, beauty and barber shop, and indoor pool are also available to use as needed. Residents are encouraged to reserve the community room for private parties and events, and there’s a convenient guest suite for visiting loved ones to stay in. Seniors can enjoy the captivating scenery of the six-story rainforest atrium, which features an abundance of greenery and natural light. This atrium is longer than a football field, making it one...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
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Swimming Pool / Hot Tub
Review Score
112 reviewsOut of 10
5 star
62%
4 star
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3 star
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2 star
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A Place for Mom has scored Brookdale Vernon Hills with 8.2 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Vernon Hills has 112 reviews with an average "overall experience" of 4.5 out of 5.
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Brookdale Vernon Hills has been an excellent community for my mother. What has made it such an excellent experience so far is the cleanliness, the excellent food and menu choices and the fun activities they have planned. Based on the experience we have had so far, we would recommend this community to other families.
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The staff were attentive in working to find the right accommodations we were seeking for my Mother-in-law. The familiarization meeting was not rushed, but accounted for time to give and get explanations to enable collaboration. That enabled us to find, together, a mutually beneficial set of community attributes to persuade ourselves that this was a location fitting our criteria. The marketing, sales and facility management worked well together to satisfy some unique requirements, and consequently earned our trust, and gave my Mother-in-law the confidence to make a commitment to move in to Brookdale Vernon Hills. After 5 weeks there, now, most all of the expectations are satisfying, the facilities and community are welcoming. As a new resident, my Mother-in-law is still making friends, enjoying many of the activities, while also finding time to relax, enjoying the community environs. As an aside, less than timely maintenance initiatives, viz., not being able to manually control (turn off) the bathroom baseboard heater has not been fixed, rather it was fully shut off. To not be able to turn the heater off posed a concern, as a possible fire hazard. Now that it is off is OK, until the autumn, when it will be needed. But, then the heat rheostat/thermostat still won't calibrate to the appropriate setting. It'll need to be addressed, in due course. Yet, if it was operating properly in the first place, then being repaired properly wouldn't be a projected concern.
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We toured with Brookdale Vernon Hills and it was absolutely terrific. I would have been just fine choosing this facility for my loved one. They were really wonderful and there was not one negative thing we saw during our tour experience.
The community seemed like it was a giant factory. As big as the community was, I didn't see any residents during the tour in the atrium, common areas or outside.
Response from Brookdale Vernon Hills
May 7, 2023We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
I have been invited for activities and luncheons. Seems a very happy place with good appearance and care.
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This is my first experience with assisted living, so I have zero frame of reference. I can say though that I am frustrated that there is little to no outbound communication to me. I get no updates on how he is doing or anything like that. There is no follow up from the staff. He does have a doctor assigned to him and I have only spoken to him one time. Medication management is very expensive, and you do have to use their pharmacy. I got a very hefty bill and a lot of it was over the counter meds. I asked for the nurse to call me so I could buy him those OTC meds, and still I have not heard from anyone. All of the staff are super friendly I will say and the move in process was smooth. It really is a good place, these are just a few things that they could improve on. Overall I would recommend Brookdale Vernon Hills to others looking.
Our family had an in person tour and we thought they were all very nice and informative. and it would of been our first choice. However they would not let our loved ones stay together on the Alzheimer wing, so it just was not going to work out.
Majority of the staff is very loving and caring. When the group leader is off often there is no replacement. The food could be better. Overall I am satisfied with the care and I like that there are separate floors in the memory care between mild/moderate and advanced dementia. Also, it's newly renovated and the environment is very nice.
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My mom lives here and it is terrible! They are having box food for Christmas with a choice of tuna salad or egg salad, can you believe that! They never have special Holiday meals and the meals are always cold. They hardly have any fun activities to do. They always make necklaces and bracelets to sell so that Brookdale can get money. For Christmas, they haven't done anything. You would think that they would make gingerbread houses at least. They have Happy Hour and they will pass out a piece of candy or a sliver of cake. They always play trivia games and never anything else. My mom hates Trivia so it isn't fun for her. They are so cheap! They never play fun music or have bands. They will hire a violinist or solo musician and that is it. Please don't put your loved one here!!!
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Response from Brookdale Vernon Hills
December 20, 2022We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
The activities are great and keep her in contact with people. She is very happy here.
They were excellent. The gal in charge of admissions worked with me quite a bit and was great. She was very though and very encouraging as far as what I needed to do for my loved one as her Power of Attorney. The location was just a bit far for us.
This was an older community with dark features and not the right fit for my loved one.
Response from Brookdale Vernon Hills
February 18, 2022Thank you for taking the time to visit and provide feedback about our community. Please know it will be reviewed and used to better serve our residents and their families in the future.
Brookdale Vernon Hills is. Wonderful senior assisted living community! Everyone who works there is caring and exceptionally helpful! My wife and I moved my in laws into Brookdale 2 weeks ago and they made. What could have been a difficult decision and experience really easy! Everyone we dealt with knew how to make my in laws comfortable and feel very welcome!
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Wonderful staff and Management! I recommend Brookdale Vernon Hills!!!
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I cannot rave enough about Brookdale Vernon Hills, it is just the best place. The staff members here from the cleaning to management are incredible, friendly, and helpful. It is amazing and I would highly recommend.
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One of the blessings I count from this strange year is certainly Brookdale Vernon Hills- THOUGHTFUL, KIND and GENEROUS friends at Brookdale Vernon Hills! Since I am 82, disabled and live alone in a nearby suburb, I never expected to have someone I didn't know before call to ask if I would enjoy home delivered meals occasionally, a Zoom B-fit and Craft activities sessions. Each one of you- Chefs, [names removed] and all administration whom I have never met but who have instigated such community outreach, has added a light to a dark year, and I for one am very grateful! Brookdale, with it's indoor forest and gardens in a beautiful place, which I look forward to visiting again in the near future- especially to THANK my new friends!
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The COVID-19 crisis has been a challenge to us all. Through it all, the Brookdale staff has done an outstanding job of keeping the residents as safe as possible and for taking care of their needs. They have done their best to keep us all informed of government policies, measures being taken by Brookdale to comply with those policies, etc... In addition, they have done their best to allow residents to still visit with family members. And when it was necessary to restrict visitation, they acted in a prompt manner.
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My Mom and mother-in-law have been residents at Brookdale Vernon Hills for quite a few years. They are both very happy at Brookdale. They have both made friends and find the staff very kind. Though it has been trying during Covid-19, Brookdale has done everything possible to protect everyone's safety. I believe they have been very reasonable and responsible. Before Covid-19, the food was very good and plentiful. To protect the residents, Brookdale has served box meals when contact was not possible. Though, obviously, the box meals are not as good, they are planned well and are nourishing. Brookdale is doing as best as can be expected. As the son and son-in-law, I appreciate all of the reports and efforts made by Brookdale.
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Overall we have been very happy with Brookdale Vernon. the staff members are great, we would not ask for any better, we absolutely love them. The food was absolutely excellent before COVID, now we believe it is slightly lacking because it is now being delivered to the rooms.
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Brookdale was a wonderful home to my mom. She made wonderful friends and their days together were filled with games, book clubs, current events & dining together. The staff and administration were wonderful to her and they also became friends. Brookdale was a nice warm environment for my mom and we appreciate them all!
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See what the neighborhood has to offer and what’s nearby:
Brookdale Vernon Hills offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Brookdale Vernon Hills 8.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (847) 793-2470 to reach a resident at Brookdale Vernon Hills.
To reach a resident at Brookdale Vernon Hills call: (847) 793-2470
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.