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Brookdale Vernon Hills

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145 North Milwaukee Avenue, Vernon Hills, IL 60061

9.0
Review score
120 reviews
Add review
9.0
Review score
120 reviews
5 star
61%
4 star
31%
3 star
5%
2 star
1%
1 star
2%
See all reviews
8.7
Review score
27533 reviews
644 facilities
For pricing & availability:
(866) 374-4058
Brookdale Vernon Hills
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Brookdale Vernon Hills community exterior
2020 Photos available
1212 Floor plans available
Brookdale Vernon Hills in google map
street view of Brookdale Vernon Hills

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Anonymous
-
Family/friend
4.0
Great facility - beautiful property
We have been happy with Brookdale Vernon Hills. The staff is friendly, courteous and very helpful. The facility is great with the rainforest being a very unique fixture of the property. Activities seem to be great with a nice variety to choose from.

About the facility
Brookdale Vernon Hills

Look forward to healthy homemade meals, personalized care services, and gorgeous green views when you reside at Brookdale Vernon Hills. Whether you prefer an independent lifestyle or desire additional daily assistance, you can find the right combination of care and guidance to live your best life. Brookdale Vernon Hills offers assisted living, independent living, and memory care, all under one family-friendly roof. Each resident is given a customized care plan that outlines their specific wants, needs, and goals. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system is also in place to promote added safety.

To simplify residents’ days even more, Brookdale assists with transportation, errands, meal preparation, and home maintenance. A fitness center, general store, beauty and barber shop, and indoor pool are also available to use as needed. Residents are encouraged to reserve the community room for private parties and events, and there’s a convenient guest suite for visiting loved ones to stay in. Seniors can enjoy the captivating scenery of the six-story rainforest atrium, which features an abundance of greenery and natural light. This atrium is longer than a football field, making it one...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Brookdale Vernon Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Vernon Hills

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Brookdale Vernon Hills community exterior
Brookdale Vernon Hills

145 North Milwaukee Avenue, Vernon Hills, IL 60061

Brookdale Hawthorn Lakes in Vernon Hills Assisted Living community exterior
Brookdale Hawthorn Lakes in Vernon Hills Assisted Living

10 East Hawthorn Parkway, Vernon Hills, IL 60061

Addolorata Villa community exterior
Addolorata Villa

555 McHenry Rd, Wheeling, IL 60090

Sunrise of Gurnee community exterior
Sunrise of Gurnee

500 North Hunt Club Road, Gurnee, IL 60031

9.0
Review score
120 reviews
9.0
Review score
120 reviews
5 star
61%
4 star
31%
3 star
5%
2 star
1%
1 star
2%
9.9
Review score
65 reviews
9.9
Review score
65 reviews
5 star
59%
4 star
28%
3 star
11%
2 star
2%
1 star
0%
9.7
Review score
33 reviews
9.7
Review score
33 reviews
5 star
52%
4 star
30%
3 star
15%
2 star
0%
1 star
3%
9.6
Review score
63 reviews
9.6
Review score
63 reviews
5 star
63%
4 star
24%
3 star
8%
2 star
2%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

Yes

Household chores

Yes

Household chores

Yes

Household chores

No

Household chores

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Vernon Hills

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Meals Provided
  • Restaurant Style Dining
  • Room Service
  • Guest Meals

Room Amenities

  • Respite or Short Term Stays Offered
  • Full kitchen
  • Ground Floor Units
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Bath Tubs

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available
  • Weight Limit (lbs)

Common areas

  • Library
  • Indoor Atrium
  • Outside Patio
  • Indoor Common Areas
  • Beauty Salon
  • Meeting Room
  • Central Fireplace
  • Outdoor Common Areas
  • Computer or Media Center

Recreational areas

  • Game Room
  • Arts and Crafts Center
  • Billiards Lounge
  • Piano or Organ
  • Raised Garden Beds
  • Jacuzzi
  • Fitness Center
  • Swimming Pool

Services

  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Live Musical Performances
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Activities Off-site
  • Activities On-site
  • Trivia Games
  • Yoga / Chair Yoga
  • Water Aerobics
  • Educational Speakers / Life Long Learning
  • Holiday Parties
  • Devotional Activities On-Site
  • Stretching Classes
  • Happy Hour
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Gardening Club

Reviews

for Brookdale Vernon Hills

9Review score120 reviews
9.0
Review score
120 reviews
5 star
61%
4 star
31%
3 star
5%
2 star
1%
1 star
2%
Brookdale
8.7
Review score27533 reviews644 communities
Write a review
A Place for Mom has scored Brookdale Vernon Hills with 9 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Brookdale Vernon Hills has 120 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.5
Friendliness
4.6
Care Services
4.4
Staff
4.4
Meals & Dining
4.2
Activities
4.5
Value for Cost
4.4
A Place for Mom has scored Brookdale Vernon Hills with 9 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Brookdale Vernon Hills has 120 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Brookdale
8.7
Review score27533 reviews644 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 120 reviews
Anonymous - Family/friend
Independent Living
June 4, 2024
4.0
Verified Review
Great facility - beautiful property
We have been happy with Brookdale Vernon Hills. The staff is friendly, courteous and very helpful. The facility is great with the rainforest being a very unique fixture of the property. Activities seem to be great with a nice variety to choose from.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Gail S - Family/friend
Independent Living
May 30, 2024
2.0
Don't move here!!
My mom lived here and she has since moved. The tropical forest is nice, but that is all that is nice. The apartments are small and overpriced. The food is cold. They serve a box dinner on Sunday which is a sandwich and it isn't wrapped in cellophane, so the bread is dry and most residents throw it away. They charge you for every tea bag, yogurt, muffin or whatever that you want to take to your apartment. Many people have had jewelry and other things stolen and when they report it, Brookdale tells them that they must have misplaced it. It has happened to too many people though. I have asked them many times to provide more activities and made suggestions such as We Bowling, more bingo and cornhole and they just ignored myself and my mom. My mom made an appointment for a meeting with them to talk about a different apartment and they just ignored her and didn't show up for the appointment and didn't make another one. This made her so angry that she decided to move.
Cleanliness
5
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
1
Activities
2
Value for Cost
1
Response from Brookdale Vernon Hills
June 5, 2024
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. We are committed to providing quality service and care and your comments have been shared with our corporate management team for review.
Anonymous - Family/friend
Assisted Living
May 13, 2024
4.0
Verified Review
Review for Brookdale Vernon Hills
Despite paying for the service their room cleaning is 1 out of 5, and I constantly have to hound them to do it properly--and it's a studio! Probably not unique to Brookdale, but they have some fees that are ridiculous, like [amount removed]+/month just to dispense his prescriptions.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Scott S - Family/friend
Assisted Living
March 19, 2024
5.0
Verified Review
"Fabulous Indep. Living Experience"
[name removed] experience has shown the result to be excellent across the board. Everyone has been attentive, when called upon the needed service is forthcoming, sometimes immediately, other times - perhaps, the next day. Priorities are usually well judged and aligned with the appropriate responsiveness.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Nancy V - Family/friend
Memory Care
January 31, 2024
5.0
Extremely well-cared-for
My mom was in Brookdale for over six years, first in [removed], and then when she needed memory care, she moved to Vernon Hills. It was an overwhelmingly positive experience - first, when she was fully "together," she enjoyed all of the activities, the food, the accommodations, etc. Everyone was wonderful. Then, as she progressed to memory care, and her experience became different, I found a whole new group of incredibly caring, capable staff. I would highly recommend Brookdale facilities to anyone; these two in particular.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Evelyn L - Resident/client
Independent Living
December 29, 2023
5.0
The antidote for social isolation
I came to Brookdale Vernon Hills in 2022 because I was totally lonely. I am still thrilled with the way of life here. There are so many activities during the day and evening that I have no time to get bored. I have found friends here that I enjoy spending time with. I can also just stay in my apartment when I need down time. The food is very good. Eating communally is so much fun. The management team seems very committed to making our lives the best it can be. The staff are friendly and helpful…every one of them. The front desk takes concierge duties to another level. And no one falls through the cracks. Staff meet regularly to identify people who need more help. My kids are thrilled that I’m here. And I haven’t been lonely or bored since ai moved in.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Sara H - Resident/client
Assisted Living
December 29, 2023
5.0
Everybody Knows My Name
I live at Brookdale VH with my husband. We love being a part of the community. I walk down the hallway, and everyone says hello. I have breakfast with a group of friends every morning and we laugh over coffee. It's home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sylvia B - Resident/client
Independent Living
December 29, 2023
5.0
[name removed] and [name removed] Place
We moved here in March 2023, after having done a fair bit of research on other senior living facilities. We found a community that genuinely seems to care about the well-being of its residents. Programs are available and plentiful, and the resident may participate to whatever extent he/she wishes. (There are many extra activities and wide-ranging outings optional.) Meals are nutritious and varied. Apartments are appropriately spacious, comfortable and secure. Nursing and other assistance is available to whatever degree required. Over all, we feel we've made the correct choice, and would do so again. Highly recommend Brookdale Vernon Hills.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
September 7, 2023
5.0
Verified Review
An excellent community.
Brookdale Vernon Hills has been an excellent community for my mother. What has made it such an excellent experience so far is the cleanliness, the excellent food and menu choices and the fun activities they have planned. Based on the experience we have had so far, we would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Scott - Family/friend
Independent Living
May 17, 2023
4.0
Verified Review
A Mutally Good Fit
The staff were attentive in working to find the right accommodations we were seeking for my Mother-in-law. The familiarization meeting was not rushed, but accounted for time to give and get explanations to enable collaboration. That enabled us to find, together, a mutually beneficial set of community attributes to persuade ourselves that this was a location fitting our criteria. The marketing, sales and facility management worked well together to satisfy some unique requirements, and consequently earned our trust, and gave my Mother-in-law the confidence to make a commitment to move in to Brookdale Vernon Hills. After 5 weeks there, now, most all of the expectations are satisfying, the facilities and community are welcoming. As a new resident, my Mother-in-law is still making friends, enjoying many of the activities, while also finding time to relax, enjoying the community environs. As an aside, less than timely maintenance initiatives, viz., not being able to manually control (turn off) the bathroom baseboard heater has not been fixed, rather it was fully shut off. To not be able to turn the heater off posed a concern, as a possible fire hazard. Now that it is off is OK, until the autumn, when it will be needed. But, then the heat rheostat/thermostat still won't calibrate to the appropriate setting. It'll need to be addressed, in due course. Yet, if it was operating properly in the first place, then being repaired properly wouldn't be a projected concern.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Toured community
Memory Care
May 16, 2023
5.0
Verified Review
Tour experience
We toured with Brookdale Vernon Hills and it was absolutely terrific. I would have been just fine choosing this facility for my loved one. They were really wonderful and there was not one negative thing we saw during our tour experience.
Anonymous - Toured community
Independent Living
May 4, 2023
3.0
Verified Review
My Tour Experience at Brookdale Vernon Hills
The community seemed like it was a giant factory. As big as the community was, I didn't see any residents during the tour in the atrium, common areas or outside.
Response from Brookdale Vernon Hills
May 7, 2023
We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Anonymous - Toured community
Assisted Living
March 22, 2023
5.0
I have been invited for activities and luncheons. Seems a very happy place with good appearance and care.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
anonymous - Family/friend
Assisted Living
March 2, 2023
4.0
Verified Review
Good but could be better
This is my first experience with assisted living, so I have zero frame of reference. I can say though that I am frustrated that there is little to no outbound communication to me. I get no updates on how he is doing or anything like that. There is no follow up from the staff. He does have a doctor assigned to him and I have only spoken to him one time. Medication management is very expensive, and you do have to use their pharmacy. I got a very hefty bill and a lot of it was over the counter meds. I asked for the nurse to call me so I could buy him those OTC meds, and still I have not heard from anyone. All of the staff are super friendly I will say and the move in process was smooth. It really is a good place, these are just a few things that they could improve on. Overall I would recommend Brookdale Vernon Hills to others looking.
anonymous - Toured community
Memory Care
December 20, 2022
4.0
Verified Review
tour review
Our family had an in person tour and we thought they were all very nice and informative. and it would of been our first choice. However they would not let our loved ones stay together on the Alzheimer wing, so it just was not going to work out.
Anonymous - Family/friend
Assisted Living
December 19, 2022
4.0
Verified Review
Majority of the staff is very loving and caring. When the group leader is off often there is no replacement. The food could be better. Overall I am satisfied with the care and I like that there are separate floors in the memory care between mild/moderate and advanced dementia. Also, it's newly renovated and the environment is very nice.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Ann - Family/friend
Independent Living
December 19, 2022
1.0
WORSE PLACE TO LIVE!
My mom lives here and it is terrible! They are having box food for Christmas with a choice of tuna salad or egg salad, can you believe that! They never have special Holiday meals and the meals are always cold. They hardly have any fun activities to do. They always make necklaces and bracelets to sell so that Brookdale can get money. For Christmas, they haven't done anything. You would think that they would make gingerbread houses at least. They have Happy Hour and they will pass out a piece of candy or a sliver of cake. They always play trivia games and never anything else. My mom hates Trivia so it isn't fun for her. They are so cheap! They never play fun music or have bands. They will hire a violinist or solo musician and that is it. Please don't put your loved one here!!!
Cleanliness
4
Friendliness
3
Care Services
2
Staff
1
Meals & Dining
3
Activities
1
Value for Cost
1
Response from Brookdale Vernon Hills
December 20, 2022
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Peggy C - Family/friend
Assisted Living
September 27, 2022
5.0
Verified Review
The activities are great and keep her in contact with people. She is very happy here.
anonymous - Toured community
Memory Care
July 26, 2022
5.0
Verified Review
Community Tour
They were excellent. The gal in charge of admissions worked with me quite a bit and was great. She was very though and very encouraging as far as what I needed to do for my loved one as her Power of Attorney. The location was just a bit far for us.
Anonymous - Toured community
Independent Living
February 9, 2022
3.0
Verified Review
My Tour Experience at Brookdale Vernon Hills
This was an older community with dark features and not the right fit for my loved one.
Response from Brookdale Vernon Hills
February 18, 2022
Thank you for taking the time to visit and provide feedback about our community. Please know it will be reviewed and used to better serve our residents and their families in the future.
Viewing 1-20 out of 120 reviews

Neighborhoods
around Brookdale Vernon Hills

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Vernon Hills

Brookdale Vernon Hills offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Vernon Hills 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (847) 793-2470 to reach a resident at Brookdale Vernon Hills.

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12%
Studio, 1bd, 2bd, Semi-Private
Purposefully designed to offer the benefits of a simpler, more flexible lifestyle, Deer Park Village is a new senior living community for active older adults. Located in a scenic setting near Deer Grove Forest Preserve, this thoughtfully designed residence offers discreet, 24-hour assistance with...
Photo of The Garlands of Barrington a CCRC

The Garlands of Barrington a CCRC

1000 Garlands Lane, Barrington, IL 60010
Starting at $X,XXX+ monthly
5 star
82%
4 star
9%
3 star
9%
2 star
0%
1 star
0%
1bd, 2bd, Detached Cottages / Bungalows, Studio
The Garlands is a unique community for people ages 55 and older that offers residents an uncompromising lifestyle in a resort setting with unprecedented amenities and services. The Garlands homes offer superb construction, thoughtful interior design and the finest quality. They feature large and...
The Sheridan at Green Oaks community exterior

The Sheridan at Green Oaks

29330 N Waukegan Rd, Lake Bluff, IL 60044
Starting at $X,XXX+ monthly
8.0
Review score
19 reviews
8.0
Review score
19 reviews
5 star
73%
4 star
11%
3 star
0%
2 star
5%
1 star
11%
Studio, 1bd, 2bd, Semi-Private

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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