Brookdale Hawthorn Lakes in Vernon Hills Assisted Living

[Name removed] is great! Very patient with us! Very warm and friendly.

Everything is getting better. The value for the money is good, compared to other locations. The first couple of months communication, was a challenge and takes awhile before a routine can be established. There is less experienced staff in the evening. I picked this place because it's an easy location to visit. Overall, it is a nice place.

I toured this place looking for a place for my dad. I was very impressed by the longevity of the staff (many had been there 20-30 years), the joy and calm I saw on the faces of both staff and residents, and the many signs that residents were truly known and loved here. Offhand sweet comments made to residents by the staff as they went about their duties, a large and detailed veteran display on the wall, and active residents everywhere. The rooms were very large compared to some of the other places I'd looked at, and it's location connected to Century Park and close to Hawthorn mall makes it ideal for active seniors. And though the amenities were not as shiny and new as some other places, everything looked well maintained and I really felt as if this was a place where you'd be part of a family, and not just a number on a room. Sue W. was very open and honest about all the details of this place, and took a lot of time with me to give me an inside look at Brookdale. Will recommend.

It is a very friendly facility. I have had multiple family members here and we have had a fairly good experience overall. I do think my dad was mis-assesed and that he needs more care than they are able to handle. The existing staff here did the best they could to help him, but everyone agreed he needed more care. It is a great place if your loved is is more independent.

My brother lived at Brookdale Hawthorn Lakes for nearly three years followinä his stroke. He was embraced by the staff and community immediately. The wonderful nurses and CNA's treated him with respect and Kindness. They are angels on earth for all they do. The activities staff are amazing! They soon got my brother interested and excited about various activities. Their warm and friendly personalities are exceptional, the Director and staff kept the residents and family members well informed the front desk was run by friendly & helpful people of If you are looking for a loving home for yourself or a family member please take a look at Brookdale Hawthorn Lakes.

Staff is helpful and friendly. I think my dad will enjoy it here.

My mom really loves this place. She had her own home but she was lonely. In Brookdale she has met a lot of friends and has many people she can socialize with she loves to talk. She loves to play Bingo and do crafts. In the warmer weather she enjoys going outside and watching the ducks that come for a visit and something to eat and doing a little walking. Speaking of eating mom has no complaints about the food here it’s like dining out in a restaurant and being able to order off a menu. We are so happy mom enjoys being at Brookdale the staff are the Best making sure my mom is happy. So thank you Brookdale for making my mom feel like home.

This is a good community. I would recommend Brookdale Hawthorn Lakes to others for their loved ones. The staff are amazing at this community. My loved one's room is excellent and has a walk-in shower.

We chose Brookdale Hawthron Lakes because of the location, the community, and the value for the money. His apartment size is very nice and spacious. We have not been able to eat here due to the pandemic, but he has gained weight so I would say the food is good. The best part about the community so far has been that everyone has made an effort to get to know him and made the transition easier. I would recommend the community.

I don’t think that my mom would like the atmosphere there. It seemed too much like a nursing home and felt much smaller than other communities that we toured. Although we did witness some activity amongst the residents, it still felt a little old and dated.

I went to view this property. Very nice but very high community fee of 3500.

Again, the tour was wonderful and working with [name removed] made everything easy. Thank you!

Very impressed with facility. Moving forward to see if we can get all ducks in a row.

Again, the tour was wonderful and working with [name removed] made everything easy. Thank you!

We liked the facility and feel our MIL would fit in well with the other residents. The rooms were spacious, we were surprised to see the filth in one room of a recently departed resident. The carpet was trashed. Of course they rehab each room when the resident departs. The cost of care seemed more expensive than other places we visited.

While trying to find a place for my loved one, we didn’t necessarily tour many properties. However, when we first toured here, my loved one immediately wanted to live here. Then we just began the process in doing so. When you first walk in it feel like you are walking into a contemporary hotel at Disney. They keep everything neat and organized and they decorate the facility for the holidays. They just had their Halloween decorations up and now they’re starting for Thanksgiving. The staff team really pays attention to their tenants which is a big plus. The residents have many activities/amenities offered to them. There is a morning exercise class every day at 9:30am, there is a gym if you want to work out on your own, they have bingo, there’s movie night, every Saturday they have concerts, and once a week that have outings. The outings could be taking the residents to restaurants or shopping at the mall. There’s also a hair dresser on site and we just realized that my loved one’s doctor has an office in the building as well. This has been really ideal. The food is great, you go in and sit down, and you have that feeling of being in a restaurant. They give you a menu and they change the options daily. The residents are getting a well-balanced diet with the options given. Overall, I would recommend this location to others.

I had a pleasant tour of this community. Everyone was very kind, and informative. The staff was very friendly, and caring towards their residents. The experience was overall a good one.

My in-law is still adjusting to his move to this community, but so far we are comfortable with his move here. They have met some new friends, they are pleased with the meals they provide. The staff is great, and they are taking good care of their needs. Overall we know they are safe, and in good hands in this community.

I did like Brookdale but am so surprised that independent living residences don't contain small room safes for valuables (much like one would find on a cruise ship or hotel). Brookdale needs more than 2 elevators. I have been there twice and each time the residents have to wait too long for the elevators to arrive.