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Deer Park Village

21840 W Lake Cook Rd, Deer Park, IL 60010

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Deer Park Village community exterior
17 Photos
17 Photos available
12 Floor plans
12 Floor plans available
Deer Park Village in google map
Anonymous - Loved one of resident/client
5.0
Great Experience

They are very accommodating., and get back to us very fast. The staff is engaging. The staff knows residents by a first-name basis, well I know my mom has experienced that. They keep them busy. There is also new flooring in the dining room area, and new carpet. Overall it's been a great experience.... Read more

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About the facility Deer Park Village

Purposefully designed to offer the benefits of a simpler, more flexible lifestyle, Deer Park Village is a new senior living community for active older adults. Located in a scenic setting near Deer Grove Forest Preserve, this thoughtfully designed residence offers discreet, 24-hour assistance with day-to-day care needs, as well as a Memory Care neighborhood offering forward-thinking memory care for seniors living with Alzheimer's or other types of dementia — all backed by the industry-leading quality standards of Dial Senior Living.

Residents enjoy a host of upscale amenities, including an indoor saltwater pool, a wine bar, a full-service salon with manicure station, a movie theater and a spacious roof deck with bocce ball court, putting green and dog run — plus regular outings to the Art Institute, Chicago Botanic Garden and Rivers Casino.

Over the last 20 years, Dial Senior Living has opened and/or operated 20 retirement communities, served thousands of residents and their families, and grown as a source of knowledge and insight among senior living experts. We are thought leaders known for our innovation and strategy in the field of senior living. No matter what, we want you to love the way you live.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Deer Park Village is a community within Dial Retirement Communities properties. See all Dial Retirement Communities communities.

Pricing for Deer Park Village

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Deer Park Village

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Full kitchen

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Indoor Atrium

Recreational areas

Swimming Pool
Arts and Crafts Center
Ballroom
Fitness Center

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews

for Deer Park Village
3.8(49 reviews)
Write a Review

Cleanliness

3.9

Friendliness

3.9

Meals & Dining

3.7

Care Services

3.7

Activities

3.8

Staff

4.0

Value for Cost

3.8

Overall Experience
22
15
2
4
6
Date Submitted
1
4
9
Reviewer
7
26
16
0
Care Received
4
41
4
1-20 of 49 reviews
Sort by

1.0
Kay S - Loved one of resident/client
Memory Care
August 28, 2022
Don’t place your loved one here

If you want your loved one to be well cared for DON’T place them here especially not in the Alzheimer’s unit.

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


5.0
Anonymous - Loved one of resident/client
Assisted Living
July 11, 2022
Verified Review
Great Experience

They are very accommodating., and get back to us very fast. The staff is engaging. The staff knows residents by a first-name basis, well I know my mom has experienced that. They keep them busy. There is also new flooring in the dining room area, and new carpet. Overall it's been a great experience.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Richard S - Resident/client
Independent Living
March 28, 2022
Verified Review
Our experience with Deer Park

I chose Deer Park Village because of all of the activities and amenities that are provided for residents. The apartment sizes are adequate, they have several different models to choose from and it works out very well. The people here are outstanding, my loved one was in assisted living for a while and they were phenomenal over there. The only downfall is the dining experience, they need more help and covid is not making it easier on them. They have divided the meal times and sometimes they have run out of food or the quality is not as good. We are just now getting back to more people eating at once, but they still need help. Overall I would recommend them to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

5


3.0
Anonymous - Toured community
Independent Living
February 9, 2022
Verified Review
My Tour Experience at Deer Park Village

Deer Park Village appeared to be an older community compared to other communities we looked at. This seemed to be a bit of a quieter community than my loved one needed.


4.5
Christine - Toured community
Assisted Living
January 18, 2022
Verified Review
My Tour Review of Deer Park Village

The community felt too spread-out for my loved one.


5.0
anonymous - Loved one of resident/client
Independent Living
August 9, 2021
Verified Review
My review of Deer Park Village

Our loved ones there are really happy so far, and they are enjoying their stay. They like it so much that they were able to convince another family members to move in. We have heard of no issues so far, and if there is an issues it has been very minor and fixed immediately


5.0
anonymous - Loved one of resident/client
Assisted Living
May 13, 2021
Verified Review
I would recommend

We chose Deer Park Village because of the location it was close to family. Everyone was very friendly and we just liked the way it looked, it is in a nice spot. The room sizes are adequate, he has a 1 bedroom with a living room. He enjoys the food and they are chef prepared meals. They are struggling a little bit with being understaffed, they got bought out by a different company recently. But everyone that works here is very nice and helpful. I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
anonymous - Resident/client
Independent Living
March 31, 2021
Verified Review
I would recommend it

The community is in the process of moving along towards getting the activities back in order, and the community is starting to open back up. They are now offering three meals in the dining room which is a big thing, beforehand the meals were being delivered to our rooms.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

4

Value for Cost

3


5.0
Pam - Loved one of resident/client
Assisted Living
March 23, 2021
Verified Review
Very Attentive Staff Who Makes it Easier to Stay Here

This is an awesome community. It is very nice here, and my mom is taken care of over the top. I would recommend the community highly to others. Some of the caregivers gave me peace of mind when I decided to move. They have a lot of social events for the residents, and trips out and about. Due to the pandemic visitation has been limited. They did recently change the name to Deer Park Village.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Resident/client
Memory Care
September 3, 2020
Verified Review
Review of The Solana Deer Park

On the whole, I feel that Solana is a well-run community. However, the caregivers are highly overworked. I have been here for five months, 6 caregivers have left and none were hired. There are 2 more leaving in the next two weeks. The caregivers are superb, never complaining. My thoughts are just an observation. I would hate to lose more caregivers to poor work conditions.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Geraldine Gregory - Resident/client
Memory Care
September 3, 2020
Verified Review
Review of The Solana Deer Park

Living at The Solana for almost 3 years has been everything promised to me when I moved here and more. The staff and employees are the best-trained people always eager to help fix anything any minor problem that might arise. The culinary staff does an excellent job of providing delicious dinners. The servers are young people always ready to greet you with smiles and deliver what you order. This is truly a home away from home!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
M.E. - Resident/client
Memory Care
August 13, 2020
Independent Living for My Life

In this place I can have independent living for my life. They take care all residents here good. We had house rules to protect everyone from COVID-19; all workers have been COVID-19 tested. Notify everyone for updated information. All food is good. Any way we can be safe and enjoy here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Ed W. - Resident/client
Memory Care
July 28, 2020
Great Place to Live

Great place to live in retirement. The staff is outstanding. I enjoy living here and you will too.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Sandy - Loved one of resident/client
Memory Care
August 27, 2019
Friendly happy place for mom

What an amazing place. My mother is only been there one week and everyone on the staff knew her name whether we were in the dining room or just passing in the hallway. Excellent food. Spacious apartments. Thoughtful, happy staff. Highly recommended. Especially for memory care.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


1.0
Karen - Loved one of resident/client
Memory Care
July 15, 2019
Go somewhere else

Please do not judge this book (or any facility) by it's cover, it is pretty, it is clean and the staff is nice and very attentive while you are shopping. However the care of the assisted living facility, the senior team and the corporate office is there for one reason, MONEY. We moved our mother out after her SECOND fall at Solana which resulted in a second broken bone. The Director of the Assisted Living area ( who to this day I have not met, nor have we had a care plan review with, even after several requests) is new to this facility and does not know what she is doing. It took her over a week to return my calls after my mom broke her arm and was sent to the ER, in fact it took me 3 calls to her, 2 calls to her regional VP and 2 calls to the corporate office and a week later, to finally speak to her regarding the best plan of care for my mom after her fall. Of course by this time it was too late. During this time however, she did have the time to speak to the hospital and rudely tell the hospital that she did not want my mother to return because she was too difficult to handle. She also told my mother's LTC policy that she moved out, but Solana then proceeded to charge us another 5 weeks of care. I see many people complaining about the food at this facility, I wish that the only issue was the food, but the dining is the highlight of this facility. The care provided to the residents and the customer service provided to the loved ones of the residents is far far worse and I highly recommend looking past the cover of this book. I am still waiting for a return call from corporate as I write this review.

Cleanliness

2.5

Friendliness

3

Care Services

1

Activities

3

Value for Cost

1


0.5
Karen - Loved one of resident/client
Memory Care
July 15, 2019
Don't Move Loved ones in Here

Please do not place your loved one/s at Solana, we moved my mom out after her second fall and her second broken bone. . The new Director of Assisted Living is the worst. She doesn't return calls, doesn't relay messages from the doctor and does not set up regular care plan meetings as requested. After my mom's second fall and her trip to the ER I called to speak to the Director of Assisted Living to discuss the best care plan for my mother. It took 3 calls to her, 2 calls to her VP, 2 calls to corporate and a week later to get a response from her. However she was able to speak with the hospital and the them that she did not want my mother back because she was too difficult. She also told my mother's LTC Policy that she moved out, and Solana continued to charge another 5 weeks of care. To this day I am still waiting for corporate to return a call to discuss reimbursement for overcharges. Do yourself and your loved ones a favor, do your research, do not judge by the cover. Judge by the number of beds filled, speak to the families of the residents. Do your research and stay away from Solana.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


4.0
Lori B - Loved one of resident/client
Memory Care
June 7, 2019
I recommend The Solana of Deer Park

The Solana of Deer Park is a very nice place. The staff is very friendly, welcoming and concerned about their patients. They treat everyone with dignity. My mom is in the memory care area. She wasn’t doing well for a while and they showed concern and kept in contact with me. The rooms are nice and large. Even the shared rooms are private except for the bathroom. They keep the place pretty clean considering they have quite a few people to take care of. The food could be more natural and less processed. The communication between staff could be a little better, but everything is an adjustment. All in all it is a nice place and is a good value for the price.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

5

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
December 10, 2018

Very nice amenities. You can tell that it's only a couple of years old. Well taken care of. Fresh and contemporary. I didn’t see as much interaction and activity amongst the residents as I was hoping. Very few were in the common areas during our tour.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
Scott I - Loved one of resident/client
Memory Care
December 6, 2018
Proceed with Caution !!

My mother has been a resident of Solana for almost 2 years and for the past 18 months the quality of service and culinary experience that we had been promised has steadily declined! Solana is marketed as a premium property. This is a place you would expect higher levels of quality, service, and amenities to coincide with the higher monthly payments. Unfortunately, Solana is struggling to live up to these standards today. Residents are often having long wait times (+60 min) to be seated with much fewer menu selections than previous years. The restaurant is understaffed and experiences high turnovers in both chefs and wait staff. Most concerning is the continued increase in rent year after year! Since 2016, average rents have increase cumulatively over 20% including a proposed 7.5% -13% increase for 2019! Solana is a beautiful well maintained property with friendly (but frustrated…) residents that are hoping the Atria Senior Living Management Team will quickly address these issues and get the Solana facility back on track!

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Deer Park Village

December 18, 2018

Scott, I'm so sorry to hear about your concerns and appreciate you taking time to share. I've passed along your message to local and regional leadership. If there is anything else you'd like to share, please feel free to contact us any time by sending a note to [removed].


2.0
anonymous - Loved one of resident/client
Memory Care
December 4, 2018
Verified Review

My mother has been a resident of Solana for almost 2 years and for the past 18 months the quality of service and culinary experience that we had been promised has steadily declined! Solana is marketed as a premium property. This is a place you would expect higher levels of quality, service, and amenities to coincide with the higher monthly payments. Unfortunately, Solana is struggling to live up to these standards today. Residents are often having long wait times (+60 min) to be seated with much fewer menu selections than previous years. The restaurant is understaffed and experiences high turnovers in both chefs and wait staff. Most concerning is the continued increase in rent year after year! Since 2016, average rents have increase cumulatively over 20% including a proposed 7.5% -13% increase for 2019! Solana is a beautiful well maintained property with friendly (but frustrated…) residents that are hoping the Atria Senior Living Management Team will quickly address these issues and get the Solana facility back on track!

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Deer Park Village

December 10, 2018

Hello, and thank you for taking time to provide us with feedback - your comments are concerning, and I'd like to help. Would you be willing to send us an email at [removed] with your contact information and any other details you'd like to share? Then we can connect you directly with someone to talk more.


Viewing 1-20 out of 49 reviews

Neighborhood around Deer Park Village

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Frequently Asked Questions about Deer Park Village

Deer Park Village offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Deer Park Village has received an average review rating of 3.8 based on 49 reviews. See all reviews.

Call (847) 438-8200 to reach a resident at Deer Park Village.

To reach a resident at Deer Park Village call: (847) 438-8200



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.