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Ciel of Long Grove

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1190 Old McHenry Rd, Long Grove, IL 60047

9.1
Review score
38 reviews
Add review
9.1
Review score
38 reviews
5 star
57%
4 star
24%
3 star
11%
2 star
3%
1 star
5%
See all reviews
8.5
Review score
322 reviews
11 facilities
For pricing & availability:
(866) 374-4058
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Ciel of Long Grove
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Ciel of Long Grove community exterior
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Anonymous
-
Family/friend
4.0
Recommended
Staff is really pretty friendly. However, one needs to look up from their phone to see what's happening around them. My daughter passed them several times and they never looked up to see what was going on. Housekeeping is pretty good. The place is clean. If you see something that needs att

About the facility
Ciel of Long Grove

Ciel of Long Grove is a highly rated, pet-friendly assisted living and memory care community for seniors in the greater Chicago area. Our trained caregivers have experience working with seniors who need varying levels of care. They are always available to offer friendly, personalized services that make every resident feel welcome and at ease. For our assisted living residents, we provide top notch amenities and services through our life enrichment program. Our staff, including nurses, are available 24 hours a day to help with bathing, dressing, grooming, mobility and medication maintenance. We only provide the services each resident requires so they can maintain their dignity and independence. For our memory care residents, our purpose-built community caters directly to their specific needs. We meet with each resident to create a care program and personal profile that helps our caregivers get to know their personal history and needs. This helps us provide the best amenities and services to suit their personal needs while allowing them to thrive. Our cozy dining area features freshly prepared, delicious meals as well as assistance as needed. Our social programs help engage memory and brain stimulation while making each day fun.

Senior living options offered

Assisted Living

Memory Care

Pricing
for Ciel of Long Grove

Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Ciel of Long Grove community exterior
Ciel of Long Grove

1190 Old McHenry Rd, Long Grove, IL 60047

Brookdale Hawthorn Lakes in Vernon Hills Assisted Living community exterior
Brookdale Hawthorn Lakes in Vernon Hills Assisted Living

10 East Hawthorn Parkway, Vernon Hills, IL 60061

Addolorata Villa community exterior
Addolorata Villa

555 McHenry Rd, Wheeling, IL 60090

Sunrise of Buffalo Grove community exterior
Sunrise of Buffalo Grove

180 West Half Day Road, Buffalo Grove, IL 60089

9.1
Review score
38 reviews
9.1
Review score
38 reviews
5 star
57%
4 star
24%
3 star
11%
2 star
3%
1 star
5%
9.9
Review score
65 reviews
9.9
Review score
65 reviews
5 star
59%
4 star
28%
3 star
11%
2 star
2%
1 star
0%
9.7
Review score
32 reviews
9.7
Review score
32 reviews
5 star
53%
4 star
28%
3 star
16%
2 star
0%
1 star
3%
9.4
Review score
55 reviews
9.4
Review score
55 reviews
5 star
54%
4 star
33%
3 star
7%
2 star
4%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Ciel of Long Grove

Healthcare Services

  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegetarian
  • Special Dining Programs
  • Room Service
  • Anytime Dining
  • Restaurant Style Dining
  • Vegan
  • Meals Provided
  • Professional Chef
  • International Cuisine
  • Gluten-free
  • Low / No Sodium
  • Guest Meals
  • No Sugar

Room Amenities

  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Garden View
  • Wheelchair Accessible Showers
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Handicap Accessible
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Meeting Room
  • Main Street Shops
  • Barber Shop
  • Library
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Indoor Common Areas
  • Beauty Salon
  • TV Lounge
  • Indoor Atrium

Recreational areas

  • Arts and Crafts Center
  • Game Room
  • Movie or Theater Room
  • Piano or Organ
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Holiday Parties
  • BBQs or Picnics
  • Live Musical Performances
  • Other Religious Services
  • Christian Services
  • Tai Chi
  • Wine Tasting
  • Choir / Singing Club
  • Community Service Programs
  • Live Dance or Theater Performances
  • Wii Bowling
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Pet-focused Programs
  • Day Trips and Outings
  • Activities On-site
  • Stretching Classes
  • Catholic Services
  • Trivia Games
  • Light Therapy Programs
  • Visiting Rabbi
  • Visiting Chaplain or Priest
  • Karaoke
  • Book Club
  • Happy Hour
  • Birthday Parties
  • Cooking Classes
  • Walking Club
  • Art Classes
  • Brain fitness / Dakim
  • Yoga / Chair Yoga
  • Dances
  • Gardening Club
  • Protestant Services
  • Men's Club
  • Bridge Club
  • Intergenerational Programs
  • Cards / Pinochle Club
  • Live Well Programs
  • Reminiscence Programs
  • Sensory-based Programs
  • Montessori Programs

Reviews

for Ciel of Long Grove

9.1Review score38 reviews
9.1
Review score
38 reviews
5 star
57%
4 star
24%
3 star
11%
2 star
3%
1 star
5%
Ciel Senior Living
8.5
Review score322 reviews11 communities
Write a review
A Place for Mom has scored Ciel of Long Grove with 9.1 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Ciel of Long Grove has 38 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.5
Care Services
4.3
Staff
4.4
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored Ciel of Long Grove with 9.1 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Ciel of Long Grove has 38 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Ciel Senior Living
8.5
Review score322 reviews11 communities
Filters
Overall Experience
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 38 reviews
Anonymous - Family/friend
Assisted Living
January 31, 2024
4.0
Verified Review
Recommended
Staff is really pretty friendly. However, one needs to look up from their phone to see what's happening around them. My daughter passed them several times and they never looked up to see what was going on. Housekeeping is pretty good. The place is clean. If you see something that needs attention, they are quick to respond. Communication with the family is pretty good-no complaints. The move in process was fairly simple-have a checklist! They need to get the Life Loop app working. This was a selling point as though it was already available and it wasn't. Also, they desperately need a welcome packet. I would recommend Ciel. They are overall very responsive and dedicated to helping the transition with the resident and their families.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
November 29, 2023
5.0
Verified Review
Ciel of Long Grove Review
The caretakers were always nearby. My mom did NOT have a fall while she lived there which I thought would probably happen. They kept her clean and groomed.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
M.A - Family/friend
Assisted Living
June 2, 2023
5.0
Awesome!
My mom moved in here and she is thriving! She loves it! She gets to go on the bus and go to different outings and just loves the food! Such a great place! The staff are very nice! They have wonderful court yards!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Bella - Family/friend
Assisted Living
May 30, 2023
5.0
A Haven of Care and Comfort
Harbor Chase of Long Grove surpassed all my expectations with its exceptional care and welcoming atmosphere. The staff's warm smiles and genuine concern instantly made me feel at home. Their outstanding facilities combine spaciousness and comfort with functional design. What sets Harbor Chase of Long Grove apart is their commitment to personalized services and activities. They offer a diverse range of programs, from wellness classes to recreational activities, ensuring each resident can thrive and enjoy a fulfilling lifestyle. The dining experience is delightful, with a menu that caters to diverse dietary needs and preferences. The chefs create flavorful and visually appealing meals, fostering socialization and meaningful connections in communal dining areas. The administration is highly professional and attentive, working closely with residents and families to ensure personalized care plans and a strong sense of community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Donna B - Toured community
Memory Care
May 26, 2023
5.0
Beautiful facility and wonderful staff
I and my sisters toured the facility recently as we looked for the extra help we are going to need for our mother. This facility was beautiful. Incredibly clean and bright and cheerful. The staff we met with were kind and loved what they do. We spoke to other family members of residents as we were leaving and they were so happy with care that their loved one receives. We are so happy that your facility was recommended to us and are so grateful for all the help moving forward and getting everything in order. Thank you to the staff for answering our 100 questions.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Michelle H - Toured community
Assisted Living
May 16, 2023
5.0
Wonderful!!!!!
I toured here with the sales director and it was so so nice! I thought it was a 5 star hotel when I walked in there! Too bad my mom took a turn for the worst and past away. I would highly recommend!!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kris - Family/friend
Memory Care
May 8, 2023
5.0
Best thing we ever did!
We toured many different assisted livings and memory cares in the area and this was the one we felt was the best fit. My mom is thriving there and we love how great all the staff is. Its clean and the food is amazing. The care staff are really attentive their residents and are very caring. I highly recommend!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Andrea - Family/friend
Assisted Living
March 28, 2023
3.0
Verified Review
Patient needs could be better coordinated with staff and shifts. I had to repeat things over & over to each new nurse
Improvements: a call button was not issued immediately - this took two months. Once our loved one was places on hospice, things did get better with the care. There are some communication issues between staff members. It took them three months to get our loved ones meal plan straightened out. Nighttime staff is a bit inconsistent. However when our loved one passed away, the staff were very kind to our family. If something wasn't ok I heard it from all of my siblings. Very stressful. I get the sense that there was a bit of overselling.
Cleanliness
5
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Scott - Family/friend
Assisted Living
March 15, 2023
5.0
Verified Review
I have had a great experience with HarborChase Long Grove. My loved one enjoys their time here. There are three meals a day served to the residents, and they have several choices to choose from. My loved one enjoys the meals and socializing with other residents. Overall, I would recommend HarborChase Long Grove to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Not providing name - Family/friend
Assisted Living
January 1, 2023
2.0
Poor Experience
This place was recommended by PFM and it's been difficult since day 1. The move in-never even cleaned the apartment,lots of promises never kept. Pressured to commit. Lost our Moms bed & gave it to another patient (placed it in a storage somewhere and could not find it). The food was good but they have lost the entire staff since March. New director is MIA all the time. She started Oct, been on three vacations so far. Was not present during severe cold when residents lost heat. Provided old space heaters that had no safety trigger. No food service and no heat for three days. Entire staff we knew has quit. Agency nurses run the place and while head of nursing is nice, she is overwhelmed. Food selection is nil. Mother has COVID, they did not deliver breakfast until 11 am after we bothered them several times and it was cold. Cost is high for poor care, no heat and limited food choices. We have tried to work with them but they cannot deliver. Front staff nice but overwhelmed.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
December 19, 2022
3.0
Verified Review
Would recommend
Great place for the money. Clean new decent staff
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
5
HB - Family/friend
Assisted Living
December 5, 2022
5.0
Verified Review
Review for HarborChase of Long Grove
The facility was clean, staff is nice, nurse and aides are professional, and they have many activities for the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
September 14, 2022
4.0
Verified Review
We chose HarborChase of Long Grove because they talked about a men's club that they had - most facilities are predominantly women so that was the driving reason that we chose this facility. The transition could have been done much better - there was an extreme circumstance with management and there was no back up plan. What they told us would be done, was not done so that could have gone smoother. Overall we have been pleased and would recommend them to others.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
MC - Family/friend
Memory Care
July 25, 2022
4.0
Verified Review
Overall above average facility. Improved training & staff retention would likely make this a great senior facility.
Above average facility overall. Good to have memory care and assisted living under one roof. Staff turnover is very high. Night shift staff in memory care is sub contract staff with little training. Assisted living staff are employees and much better trained. Very friendly staff. Everyone makes a point of getting to know residents by name.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Richard R - Family/friend
Assisted Living
July 22, 2022
4.0
Verified Review
Excellent care, responsive and communicates well (especially important to me as I live 750 miles away). They always treat me well when I visit and know my name!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 19, 2022
4.5
Verified Review
Staff is excellent, but management is awful
HarborChase is very clean, the people that take care of my mother are great. It's the best place for my mother. The only problem I have is with the people who are running it. I'd give them 0 out of 5 stars. In February they had a flood and it destroyed all of my mothers stuff. I asked them, "Where is my moms stuff?", and they said, "We don't know". They haven't settled anything. They gave her a bed, but its not her bed. When you ask someone about it, like the director and the sales people, they say they will get back to you, but no one calls you back. The director gave me his number and said if I have any questions I could give him a call, but every time you call him, the mailbox is full. Again, the staff and workers who take care of my mother are excellent, but management is awful. I'm ready to get a lawyer and find out what I should do because I'm not getting anywhere with them. She had things that belonged to her mother. Sure, they gave her clothing, but it's someone else's clothing. When I ask about it they just say, "We will get back to you", but no one ever does. I'm sure they've already had to settle the damages with their insurance. We bought a long coat for my mother that was [price removed] because she moved in while it was cold out, and now she doesn't have that coat. I also spent [price removed] for her dentures, but they say they don't know where her dentures are either. Like I already said, the workers are great but I never get an answer from management. Out of all the places, this was the best and it's why we chose them. However, they promise you all these things and all these answers, but they don't follow through. I do like that my mother is always dressed, clean and well groomed with painted nails. That's very important as the care provided here is 200% better than the previous place she lived.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Jacqueline T - Family/friend
Assisted Living
April 20, 2022
5.0
Verified Review
Would highly recommend
I have been very pleased with the care my mom is receiving at HarborChase of Long Grove. The facility is between my brother and I which is nice. I went to tour the facility and I liked that it was open and decorated nicely. There were plenty of spaces where you can visit and there was no weird smells either. The one thing presented to me that means a lot is the doctor on site really digs into the medicines, so right away he noticed mom was deficient in vitamin b12 and now she gets a monthly injection for that. They have been really good about presenting reasons that mom needs to move up in levels of care and they work their best with her. Overall I would highly recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Marnie W - Family/friend
Memory Care
April 7, 2022
5.0
Verified Review
HarborChase Saved Our My Fathers Life and Cared for Our Entire Family
Particularly with dementia, I have never such a caring group of people that want to honor the residents life and preserve their dignity. The staff were patient and kind, know what they are doing and how to handle all the variations of dementia. In my Dad's case, he had underlying health conditions, and finding the type of care we needed was tough. They saved his life and his brain. I cannot say it enough. This is such an underserved population. This place was an absolute godsend.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Christine - Family/friend
Assisted Living
January 18, 2022
5.0
Verified Review
Checked All The Boxes for Us, Check This Community Out for Your Loved One
I would recommend you look into having you loved one come to the community. Harborchase checked all the boxes for us. The nice thing is that my loved one can be moved to memory care when needed as the community has both assisted living and memory care options.
anonymous - Family/friend
Assisted Living
January 7, 2022
4.0
Verified Review
Very nice facility
HarborChase is absolutely beautiful, it is expensive but completely worth it. It is very clean, and the sales coordinator while we were touring was amazing. She was on top of everything, she was always available and was great at explaining anything we had questions on.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3.5
Activities
4
Value for Cost
5
Viewing 1-20 out of 38 reviews

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about Ciel of Long Grove

Ciel of Long Grove offers 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Ciel of Long Grove 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (847) 613-4838 to reach a resident at Ciel of Long Grove.

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1 star
10%
Studio, 1bd, 2bd, Semi-Private
Purposefully designed to offer the benefits of a simpler, more flexible lifestyle, Deer Park Village is a new senior living community for active older adults. Located in a scenic setting near Deer Grove Forest Preserve, this thoughtfully designed residence offers discreet, 24-hour assistance with...
The Auberge at Lake Zurich community exterior

The Auberge at Lake Zurich

555 America Ct, Lake Zurich, IL 60047
Starting at $X,XXX+ monthly
8.5
Review score
50 reviews
8.5
Review score
50 reviews
5 star
46%
4 star
34%
3 star
16%
2 star
0%
1 star
4%
Studio, Semi-Private
For nearly 20 years The Auberge at Lake Zurich has been a leader in memory care, focused on providing every resident the best quality of life possible through care that addresses mind, body and spirit. Our dedication to compassion and clinical excellence has made us a leader in the care of those...
Photo of The Wealshire

The Wealshire

170 Jamestown Ln, Lincolnshire, IL 60069-2119
Starting at $X,XXX+ monthly
1.0
Review score
2 reviews
1.0
Review score
2 reviews
5 star
50%
4 star
0%
3 star
0%
2 star
0%
1 star
50%
Studio, 1bd, 2bd, Private
Just a short ride north of Chicago, on 20 beautifully manicured acres in suburban Lincolnshire, is a one-of-a-kind skilled nursing residence renowned the world over. Owned and operated by a single family with over 80 years devoted to skilled nursing, The Wealshire is built and staffed from the...
New Perspective Long Grove community entrance

New Perspective Long Grove

2300 IL Route 53, Long Grove, IL 60047
Starting at $X,XXX+ monthly
6.7
Review score
23 reviews
6.7
Review score
23 reviews
5 star
53%
4 star
17%
3 star
4%
2 star
4%
1 star
22%
Studio, 1bd
New Perspective Long Grove is a vibrant community with plenty to offer. Residents can be found soaking up the sun on the spacious patio, enjoying made-from-scratch meals in our dining room, or meeting friends for coffee at the cafe. We believe older adults deserve to live joyfully, affordably,...
Belmont Village Buffalo Grove Community Exterior

Belmont Village Buffalo Grove

500 McHenry Road, Buffalo Grove, IL 60089
Starting at $X,XXX+ monthly
8.8
Review score
79 reviews
8.8
Review score
79 reviews
5 star
48%
4 star
37%
3 star
9%
2 star
3%
1 star
3%
Studio, 1bd, Semi-Private
Belmont Village Buffalo Grove is home to the perfect blend of comfort, personalized care and active living. Our beautifully landscaped senior living community is nestled in the heart of the attractive residential suburb of northwest Chicago, surrounded by premier dining, shopping and...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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