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Best of 2023 Senior Living Award
A Place for Mom Best of Senior Living Award winners represent the top 1-2% of senior care providers nationwide based on reviews from residents and families.

StoryPoint Libertyville

901 Florsheim Rd, Libertyville, IL 60048
9.7
Review Score
102 reviews

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StoryPoint Libertyville community entrance
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Anonymous - Family/friend
5.0
Recommended

My loved one was previously a resident at StoryPoint Libertyville and overall things at this facility were great for her. She was happy with everything except for the food, which was just average. However, alternative choices were offered. She is on a gluten free diet, so there were not as many choices for her. The staff was very nice and accommodating. The move in process was very easy. I would recommend StoryPoint Libertyville to others although I would recommend trying the food before making a decision.... Read more

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About the facility StoryPoint Libertyville

Welcome to StoryPoint Liberty, a state-of-the-art community that offers independent, enhanced, and memory care living services to seniors in Libertyville, Illinois. StoryPoint is a great place to enjoy a carefree retirement. With 37 years of experience serving seniors and their families, caregivers have created experiences to fit any lifestyle.

Residents at StoryPoint Libertyville will also have plenty of access to community amenities. Running daily errands is easy with grocery stores, banks, and pharmacies nearby. For a fun day out with friends and family, visit local shopping centers, take a walk at local parks, or grab a bite to eat at one of the many restaurants.

StoryPoint Libertyville offers both independent and enhanced living. Independent living is for individuals who want the privacy of an apartment home with the added benefits senior living offers, and enhanced living is to promote the highest level of independence for individuals who need a little extra help. Both options include meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, and educational seminars. For those with dementia or other memory impairments, memory care provides services in a licensed environment by specially trained professionals.

Seniors at StoryPoint Libertyville can choose from several floor plans. Floor plans include studios, one- and...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2023 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
StoryPoint Libertyville is a community within StoryPoint Group, LLC properties. See all StoryPoint Group, LLC communities.

Pricing for StoryPoint Libertyville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Compare

StoryPoint Libertyville901 Florsheim Rd, Libertyville, IL 60048
Brookdale Hawthorn Lakes in Vernon Hills Assisted Living10 East Hawthorn Parkway, Vernon Hills, IL 60061
Sunrise of Gurnee500 North Hunt Club Road, Gurnee, IL 60031
Green Oaks Senior Living14595 W Rockland Rd, Libertyville, IL 60048
9.7
Review Score
102 reviews
9.9
Review Score
65 reviews
9.3
Review Score
60 reviews
9.2
Review Score
70 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care

Amenities at StoryPoint Libertyville

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

No Sugar
Guest Meals
Meals Provided
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette

Facility Amenities

Dining

Bar or Pub
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

Arabic
Armenian
Chinese
Croatian

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for StoryPoint Libertyville

Write a Review
9.7
Review Score
102 reviews

Review Score

102 reviews
9.7

Out of 10


5 star

55%

4 star

27%

3 star

15%

2 star

4%

1 star

0%

A Place for Mom has scored StoryPoint Libertyville with 9.7 out of 10 using our proprietary review score based on 36 reviews in the last 2 years. Over all time, StoryPoint Libertyville has 102 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.4

Meals & Dining

3.9

Care Services

4.0

Activities

4.1

Staff

4.7

Value for Cost

4.1

Overall Experience
56
27
15
4
0
Date Submitted
4
12
36
Reviewer
20
44
37
1
Care Received
33
58
11
1-20 of 102 reviews
Sort by

5.0
Anonymous - Family/Friend
Independent Living
October 5, 2023
Verified Review
Recommended

My loved one was previously a resident at StoryPoint Libertyville and overall things at this facility were great for her. She was happy with everything except for the food, which was just average. However, alternative choices were offered. She is on a gluten free diet, so there were not as many choices for her. The staff was very nice and accommodating. The move in process was very easy. I would recommend StoryPoint Libertyville to others although I would recommend trying the food before making a decision.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

5

Staff

4

Value for Cost

4

Response from StoryPoint Libertyville

October 10, 2023

Hello, We love hearing that your loved one enjoyed our community! We are proud to offer different menu choices for the day as we understand each of our residents has a unique preference. If there isn't anything a resident finds satisfying on our daily menu, we offer a substitute menu. We always encourage connecting with our Executive Chef to address any concerns or preferences on what is being served as we are always open to feedback. Thank you!


2.0
Anonymous - Family/Friend
Assisted Living
September 19, 2023
Verified Review
Our Experience with StoryPoint Libertyville

StoryPoint Libertyville promised a great deal and didn't deliver. My loved one was not happy there. She felt there was not enough to keep an active 91 year old engaged. It was as if people had given up due to lack of activities and activities that feel geared more towards toddlers than grown adults. Rather than giving her a good Assisted Living experience, they failed on numerous accounts. Paper work was delayed, the room was not prepped and ready, water was shut off, air conditioner wasn't working, room lights were exceedingly dim, etc. There is also a water reclamation plant nearby and we asked about the smell, being familiar with the area. We were told there wasn't a smell or they could count on 1 hand the days it could be smelled. We smelled it numerous times and it permeated the building. The food was terrible and I can not blame the chef. He has to work within the budget and guidelines he was given. When you asked residents about the food, every single person said it wasn't good or it was terrible BUT you got used to it. You shouldn't have to, that is what you are paying for. Cod is not an inexpensive piece of fish and I had the worst piece of cod that I have ever had in my life there. It is pretty tough to ruin cod. Give the chef what he needs to cook the food well. It is one of the few remaining joys left in an older person's life: Good food. My husband attempted to give them feedback at the end and we were supposed to meet with their new director. We showed up for the appointment and she wasn't there. She had called in sick but failed to cancel the appointment. She did not reschedule. They simply failed on many levels. They also appear to be going through a turnover: new chef, new director, head of their care staff left, etc.

Cleanliness

5

Friendliness

4

Meals & Dining

1

Care Services

3

Activities

1

Staff

4

Value for Cost

No data collected

Response from StoryPoint Libertyville

September 26, 2023

Hello, Thank you for this feedback. We took this back to the team as this does not sound like an experience that we aim to provide our residents and their families. We understand that turnover in the community can be frustrating, but we always strive to provide the best atmosphere for our residents. We would like to connect with you directly to address these concerns and learn more about how we can improve the experience. Please call the community and ask to be put in contact with the Regional Executive Director. Thank you.


5.0
Anonymous - Family/Friend
Independent Living
August 4, 2023
Verified Review
Recommended

My loved one was a resident at StoryPoint Libertyville and overall things were great for him at this facility. They have excellent, friendly staff and a great Chef. The move in was great and they have a good relationship with a furniture rental company. The cleanliness of the facility was great. The value for cost was good. I would recommend this facility to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

4


5.0
Donna - Family/Friend
Independent Living
July 3, 2023
Verified Review
Very friendly, energetic and welcoming community. I would highly recommend StoryPoint.

Everyone at StoryPoint Libertyville is SO friendly. I love that they have resident ambassadors. They certainly helped in the beginning. The atmosphere is energetic too!!

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Independent Living
May 17, 2023
Verified Review
Tour experience

StoryPoint Libertyville was also an excellent, ideal fit. At the end of the day, the one bedroom was just a little extra space and just slightly too expensive for my Mother-in-law's budget. The staff were very proactive and helpful, appealing to us to revisit the community, trying to work with management, to accommodate my Mother-in-law's needs. In the course of the sales process, the sales director described features of the community in terms that didnt take ownership, that separated the departments. As an example the description of food service was expressed as, 'THEY fix regular meals with flexible menus...' or referring to maintenance staff, 'THEY come and repair items promptly after a service ticket is created....' Rather our expected descriptions would have been more appealing if the explanations of the community instead expressed, 'WE...' We're sorry our visits and negotiations didn't result in a competitive circumstance that enabled my Mother-in-law's moving in. The community really appeared very well taken care of, with nice activities, pleasant residents and dedicated staff.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from StoryPoint Libertyville

May 23, 2023

Hello, We appreciate your review and are happy you found our community to be well-kept! We agree; we do have a supportive team. The feedback about your experience is helpful as we are a unified community that is always striving to improve. While we recognize that the leadership structure of our community is unique, our goal is to provide the best overall experience possible for our residents. We understand that budget and comfortability are huge factors when it comes to senior living, and we do offer different care packages and apartments that can be customized to your unique needs. If you have any additional questions or concerns, please call the community and ask to speak to the Community Specialist. Thank you!


5.0
Anonymous - Family/Friend
Independent Living
May 4, 2023
Verified Review
I'm Happy My Loved One is in A Safe, Clean, and Uplifting Environment With Friendly Residents

The maintenance team member could follow through in a quicker manner, and make sure it is done to the liking of the family and resident. [name removed] with CousaCare is amazing! CoursaCare is a care company that contracts to take care of the residents that families can hire outside. Everyone here is friendly and the residents seem very happy. The food is amazing! There are activities to engaged the residents to socialize.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

4

Value for Cost

5


3.0
anonymous - Family/Friend
Assisted Living
March 16, 2023
Verified Review
Pay attention to details

Staff is kind, environment is bright and cheerful, but be prepared to keep an eye on all details. The handoff from the selling portion to the actual care is bumpy. Be prepared to advocate for your loved one... we have had several issues with incorrect general billing (significantly overcharged) medications, incorrect pharmacy billing (they did not submit my father's medication through insurance) and he also has difficulties getting his meals puréed. The nurses are extremely short staffed so level of service changes often. It sounds like they are between Executive Directors and I hope things improve.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

5

Staff

4

Value for Cost

3

Response from StoryPoint Libertyville

March 17, 2023

Hello, We appreciate your feedback! We are happy to learn that your family has been working with our leadership team to resolve these concerns. If you have any additional feedback or need any support, please call us directly and ask to speak with our Associate Executive Director. Thank you!


5.0
anonymous - Toured community
Independent Living
January 17, 2023
Verified Review
tour review

Our family had an in person tour and from everything we saw of the community and all the staff members we met with, we thought it was a great tour experience.


4.0
Doug - Family/Friend
Assisted Living
January 9, 2023
Verified Review
Good, Short Term Care

The staff were very friendly, professional, and responsive to the residents needs.. The amount per month including three meals a day and weekly housekeeping. The community did keep the maintenance of the community up and the hallways were always clean.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

4


4.0
Ira B - Resident/client
Assisted Living
December 21, 2022

I have established meaningful connections with house keeping, dining, administration and other residents, that gives me a sense of being cared for on many levels

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Resident/client
Assisted Living
December 21, 2022

We have loved here about 15 months - It has been very good experience. Lots of things to do, great meals, staff is good with questions

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Jim B - Resident/client
Assisted Living
December 21, 2022

I have had a great experience at Story Point, I am involved on a party basis with residents and staff. I work with SingALong, bingo, and other activities. I always have a good time with resident activity

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
November 14, 2022
Verified Review
Would Recommend, safe Environment and Good Community

The community is very safe and friendly environment. They are doing their best in such a difficult situation.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.5
Anonymous - Family/Friend
Assisted Living
August 26, 2022
Verified Review
Great Atmosphere-Friendly Staff

My loved one was in memory care. The caregivers worked long hours, and sometimes 16 hour shifts. It was very clean, the staff was extremely friendly, and the caregivers had nick names for my loved one. The nurses seemed to be overworked but tried there best. There has been a transisition in staff, in which they are geeting alot of new people. It's a beautiful environment.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

4.5

Value for Cost

4.5

Response from StoryPoint Libertyville

September 6, 2022

Hello, We really appreciate your review and are happy to learn that you appreciate our friendly staff and beautiful environment. We have a great team that are extremely dedicated, but we also have a dedicated Recruiting Team at our home office that work around the clock to hire more compassionate individuals. If you have any feedback you want to give us directly, please call our community and ask to speak with our Executive Director. Thank you!


5.0
Caryn R - Family/Friend
Assisted Living
July 7, 2022
Verified Review
Amazing Location

I've seen so many places that were absolutely disgusting. But this place has exceeded all of our expectations. I like everything overall, including how friendly and accommodating the staff are. There are residents sitting in the lobby talking with each other all hours of the day. I've never seen the residents all congregating and communicating with each other so much anywhere else. You never see people just sleeping in a wheelchair. The care has been phenomenal. At other places, my mom would tell me when someone hurt her while helping her, and I have heard no negative comments from her here. No one is rough - they're all very nice, gentle, and patient with her. And they do things the way she wants them to be done.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Jeffrey - Toured community
Assisted Living
June 21, 2022
Verified Review
tour review

Our family had an in person tour and everything was great, all the people we met with were very friendly and the community was very clean but the location was just to far from us


5.0
Donna C - Resident/client
Assisted Living
April 6, 2022

I have been very pleased with my residency for one year now. the services provided are very appreciated and adequate. any questions or problems I've had have been resolved every time very quickly. dining facilities are great. wait staff is very prompt and thorough. this is a beautiful place. nursing staff has been very good. I have nothing to complain about.


5.0
anonymous - Family/Friend
Independent Living
March 23, 2022
Verified Review

We are so excited to be having our loved one more into StoryPoint, we cannot wait. We have had more conversations with this community then our loved ones current community. It is already a night and day experience. Right when you walk in they always have 15-20 people around the fireplace engaging with each other. It is so inviting, personable and just a bright atmosphere overall. Everyone that we have met so far is so friendly.


5.0
Jo-Ann - Resident/client
Assisted Living
March 3, 2022
Verified Review
Would recommend

I chose StoryPoint Libertyville because it had a nice feel to it and I really enjoyed meeting people when I took the tour. It was also lees expensive than the facility that I was previously at before this. I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

5


4.0
Pam S - Family/Friend
Assisted Living
February 9, 2022
Verified Review
Nice quiet place for mom

I would say to look into this community for your loved one if you like a smaller type place. The activities are limited due to covid at this time. The staff are good my loved one deals with them pretty often.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

5

Value for Cost

4


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Neighborhood around StoryPoint Libertyville

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Frequently Asked Questions about StoryPoint Libertyville

StoryPoint Libertyville offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored StoryPoint Libertyville 9.7 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (847) 816-9990 to reach a resident at StoryPoint Libertyville.

To reach a resident at StoryPoint Libertyville call: (847) 816-9990



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.