For pricing & availability
Vantage Senior Care is a partner with A Place for Mom. Learn about Vantage Senior Care, and browse Vantage Senior Care reviews to find top-rated providers in your area.
7.6
Review Score
1922 W Sunnyside Ave, Chicago, IL 60640
Great modern design and huge windows - cheerful staff and team. Great community feel in the best of Chicago. The outdoor excursions are often and fun. The living spaces are many and they have a great...
"Get to know us before you need us." The Ravenswood Supportive Living program is certified by the Illinois Department of Health & Family Services. This program is designed to promote independence, dignity, respect and well-being for residents in a cost-effective manner. Depending on an...
W150 N11127 Fond du Lac Ave, Germantown, WI 53022
I would give the staff a 5. Great girls, helpful, friendly loved them. Cleanliness I would give a 3 though it could have been better. However, I'm fussy. My dad couldn't do activities so I have no rate on...
Although we have been taking care of the elderly since 1993, we have two newer homes. One is located in Germantown and the other is to the North of us in Port Washington. Both homes offer large private rooms and baths. Each bathroom is equipped with a roll in shower stall with many features to...
1975 E Court St, Kankakee, IL 60901
My loved one was welcomed into the community very sweetly. She did not want to be there at all and did not want to move. But they took her by the hand and got her comfortable. And by the next day when I...
Asbury of Kankakee Supportive Living's program is designed to promote independence, dignity, respect and well-being for residents in a cost-effective manner. Depending on an individual’s financial and health status, Medicaid will reimburse Asbury of Kankakee for a qualifying resident’s cost of...
8080 S Harlem Ave, Bridgeview, IL 60455
Moraine Court Supportive Living supports and encourages our residents to enjoy and active-lifestyle in a safe community. Let us show you how Moraine Court can combine the best of private living and assistance with daily living needs. Our supportive Living program is designed to promote...
N113 W16358 Sylvan Circle, Germantown, WI 53022
Things are going well at Ellen's place. Dad is acclimating well. The staff cares a great deal, and they also treat my dad with respect. They watch over him and make sure that his needs are met! They don't...
Although we have been taking care of the elderly since 1993, we have two newer homes. One is located in Germantown and the other is to the North of us in Port Washington. Both homes offer large private rooms and baths. Each bathroom is equipped with a roll in shower stall with many features to...
1800 Granite Ln, Port Washington, WI 53074
My dad and I choose Ellen's Home of Port Washington to care for my mother when her needs exceeded our ability to care for her at home. We were concerned that making a wrong choice at this time would be...
Although we have been taking care of the elderly since 1993, we have two newer homes. One is located in Germantown and the other is to the North of us in Port Washington. Both homes offer large private rooms and baths. Each bathroom is equipped with a roll in shower stall with many features to...
4707 S Marshfield Ave, Chicago, IL 60609
316 Randolph St, Maywood, IL 60153
Maywood Supportive Living is an affordable, caring, all-inclusive assisted living community. It features the adaptive re-use of the former Baptist Retirement Homes. The Maywood community serves low-income older adults, including those on Medicaid or those who receive monthly Social Security...
1143 North Lavergne, Chicago, IL 60651
395 E Edwardsville Rd, Wood River, IL 62095
Review Score
63 reviewsOut of 10
5 star
39%
4 star
24%
3 star
18%
2 star
12%
1 star
10%
A Place for Mom has scored Vantage Senior Care with 7.6 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Vantage Senior Care has 63 reviews with an average "overall experience" of 3.6 out of 5.
The 1st shift staff and manger are very good, but the rest are questionable. My mother ended up with a broke hip and no one knew when it happened. She is now in hospice care what little there is. She will die soon. Was it their fault we can't say. It is tough. There is definitely room for improvement has it looks great on the surface
5
4
5
3
4
4
5
Ellen's Home of Germantown North in Germantown, WI
4.3
(12 reviews)
We toured with Ravenswood and it was not as large as some of the others we saw. It was a brand new facility and we were expecting it to be fresh and it did look new, but it just felt sterile to us. A lot of whites and greys and we just did not get that warm feeling that we were looking for. Also the parking here was very difficult which is something to think about if you will be visiting/have a lot of visitors.
Ravenswood Supportive Living in Chicago, IL
4.0
(3 reviews)
New city was a nice community and huge. The staff were nice during the tour.
New City Supportive Living in Chicago, IL
3.5
(2 reviews)
There's nothing attractive outside. The reception and common areas were nice and newly decorated. Was not impressed with the resident's apartments. Updating need to be done and apt. was small. A fresh coat of paint would've been nice.
3
3
3
3
3
Moraine Court in Bridgeview, IL
2.5
(2 reviews)
Certain caregivers are not always respectful to the residents. Can be impatient and respond to simple requests in a disrespectful and rude manner. The staff do not appear to be overworked but quite the opposite. It seems as though there is no real supervision of the caregivers to avoid this kind of thing.
4
2
2.5
2.5
3
Ellen's Home of Port Washington in Port Washington, WI
4.3
(9 reviews)
My tour of this community was pretty nice. Everything went well, and the experience was a nice one. The community looked good. From what I saw everything appeared to be well maintained. My tour went well, but this was not the right fit for my parents.
3
3
3
3
3
Ellen's Home of Germantown North in Germantown, WI
4.3
(12 reviews)
I had a good tour of this community. I toured it for my father, and his needs. The community looked nice, and clean. The staff was kind, and friendly to my family, and myself. Unfortunately this wasn't the right fit for my father, and his needs.
3
3
3
3
3
Ellen's Home of Germantown South in Germantown, WI
3.5
(24 reviews)
During my tour of the Foxes Grove, I was not very impressed. It seemed like they did not have anything going on for the residents, they were all just sitting around or in their rooms. The place was not inviting. We wanted s brighter more cheerful place for my aunt, this place was not the right fit.
3
3
3
3
3
Took the tour. The facility is clean, staff is friendly, residents seem happy. Layout would be confusing to Mom, has 2 buildings connected by hallways. Price is on the high end.
3
3
3
3
3
Ellen's Home of Port Washington in Port Washington, WI
4.3
(9 reviews)
Decent care. Good food most of the time. Manager is competent and does respond to any issue asked about. B plus rating.
3.5
2.5
3
3
2.5
Ellen's Home of Germantown South in Germantown, WI
3.5
(24 reviews)
My mom lived there for 17 years the whole entire time no one told us that they had been infested with bed bugs Tony one of the managements had told me that they don't have security security if they don't watch the camera's there's no cameras aren't they steal an abuse from these people this place is so disgusting they will put insurance on your family and won't even tell them
2
3
1
1
4
1
1
wonderful job at the lobby and open area. The rooms were dark and outdated. The administrator was friendly during the tour.
Moraine Court in Bridgeview, IL
2.5
(2 reviews)
Greystone purchased Foxes Grove Supportive Living and began managing the facility in January of 2020. Foxes Grove was known for it's beautiful yards and landscaping. We now see our greenery dying, no more flower watering, the beautiful fountain no longer has water in it, they are a very cheap company. We are not a nursing home, our meals are now of such poor quality, some unedible. We had wonderful meals before, we had snacks. We are only offered crackers and cheap food that is often expired. Our new mode of transportation to and from appointments is not meant for fragile seniors. The seats are very small with hard plastic seats, no cushioned seats, very high steps and not large enough for an outing that our contract says we would be offered. It has been hard to keep quality help since the have such a low payscale. We have had inadequate personnel at times, maybe two CNA's for two three story buildings. Do your homework before considering living here.
0.5
2
2
0.5
0.5
We were not impressed with River Valley Supportive Living. The community seemed to be quite with residents in their rooms. They did not offer specific memory care for their residents. It is a safe community everyone that comes in has to be let in but the anyone can walk out without being buzzed out. That made us nervous with our loved one possibly leaving without anyone knowing.
2
2
2
2
2
Safe, clean well managed assisted living center for my dad! [Name removed] is fantastic to work with, my dad and his cat are happy and cared for. Great piece of mind for me knowing his needs are taken care when I can’t do it!
5
5
5
3
5
After living here for approximately three months I have yet to be served an appetizing or healthy meal. The food is so below par it's unbelievable. Their baked potatoes are not baked, they are steamed and hard, never hot. Hamburger is cold and disgusting. Dessert is that of a baby, Hello and pudding. Snacks are two types of packaged lunch cakes, the same two kinds ever since I've been here, chips or soda is paid for by you, there are no fresh fruits or vegetables served with meals, their canned. I ordered Broccoli and was served only the stems that were cut in cubes and boiled way too long. If this message is dead by the public, please check this out before signing in here.
1.5
3.5
2.5
2.5
2
I wish I would've had the foresight to see that this facility was not the right fit for my dad. They claim to serve people with dementia but we feel that they did not have the skill set to properly care for someone with dementia. There are certain techniques which should have been employed but they did not seem to understand that. We feel that it takes a special person to care for the elderly and we did not feel that some staff Members had what it takes . The caring attitude needs to start from the top and work its way down. We are giving two stars for the attractiveness of the facility and the good food they served.
1.5
1.5
1.5
1.5
1.5
Ellen's Home of Germantown South in Germantown, WI
3.5
(24 reviews)
I am disappointed in the care my good friend received while here. They are short staffed and simply can’t provide the care that residents deserve . They also started and spread false rumors which caused division between loved ones during an already very emotional time.
3
2
3
1
3
1
2
Ellen's Home of Germantown South in Germantown, WI
3.5
(24 reviews)
My mother and father in law moved to Ellen's Home South in 2021 and there have been issues from day one. The tour is great and the director promises many things but the place just doesn't deliver. The nurse/director supposedly trains the pca/cnas/and medication aides but when 4 aides didn't know how to use a hoyer lift, which the facility provides, that's an issue. Expect long call wait times: my loved one was on the floor after falling for over an hour before the light was answered. Infection control: what's that:? CDC c-diff guidelines are gown, glove: they just wear gloves. Activities: movies. The staff act like it's an inconvenience to ask them for anything: 4 staff and 2 residents were watching TV how dare I interrupt them to put my loved one on the toilet. Both loved ones got butt ulcers. The staff don't wear name tags or introduce themselves so when there is a problem t's hard to find out who was involved. LOOK ELSEWHERE!!! I could go on but am limited to 1000 words.
2
1
1
1
1
1
1
Ellen's Home of Germantown South in Germantown, WI
3.5
(24 reviews)
I would rate this place a -5 if I could. This is the worst Assisted Living Facility in Wisconsin. The residents there are treated VERY Horrible !!! If anyone is considering sending their loved one to this place, I would STRONGLY URGE You Not To. YOU WILL ABSOLUTELY REGRET YOUR DECISION!! Management is very disorganized unprofessional have 0 ounce of empathy and compassion for the residents and caregivers. There caregivers are extremely overworked and unappreciated. The residents are not getting the proper care they need at all. This facility need to be SHUT DOWN FOR GOOD!!! “ THEY ARE TRULY A DISGRACE!! ELLEN’S HOME is a “EMBARRASSMENT” they give Assisted Living a BAD REPUTATION!! There main focus is MONEY MONEY & MORE MONEY!!
No data collected
No data collected
2
No data collected
2
No data collected
No data collected
Ellen's Home of Germantown South in Germantown, WI
3.5
(24 reviews)
There are 10 total Vantage Senior Care Facilities.
Ask an A Place for Mom local advisor at no cost.
Please enter a valid email address.
A Place for Mom is paid by our participating communities, therefore our service is offered at no charge to families. Copyright © 2024 A Place for Mom, Inc. All Rights Reserved. Privacy & Terms. Do Not Sell My Personal Information.