Valley Care Management

The improvements made to my Mom who is staying there is phenomenal and I believe it is because of the expert care and concern given by the nurses and the staff there.

I can't say enough good things about Whispering Pines, it's an awesome place! The staff here is professional and so, so friendly. From the administration to the kitchen staff to the nursing staff they all treat the residents like family. The facility itself is clean and well kept, and they really take great care of the people who live here. I highly recommend the place!

My brother has been at Journeys Crossing in Elkton, Va since the end of Nov 2015. He is still getting himself settled but has joined in the activities they provide. He is quiet but is having some help with his speech. I am glad that we decided to have him live there because it is a homey atmosphere.

Journeys Crossing is an absolutely wonderful place. Having her here has brought my mother back to life quite literally. Mom had kidney failure as a result of severe dehydration and we transferred her to this facility straight from the hospital. She has really turned around now. This facility is exceptional for the value. I am working with the director to try to get some video teleconferencing set up for families that are out of state. For someone with dementia talking on the phone doesn't not cut it. I think all facilities should be equipped with video teleconferencing. At this facility they get food from peoples garden and not canned. Mom has responded so well to all the fresh food. I tell people about this place all the time. It is so worth the care that we get no matter where you live.

My mother in law lived here for years and now my Mom is here...Love it!

In Laws are living at Timberview Crossing. From my few visits (as we do not live locally), we are pleased with the care and lifestyle provided to them. They have plenty of room in their shared room and appear to be engaged as much as they want to be. It is a smaller facility and that suits them better than a larger facility. The only thing I noticed is the staff could maybe be a bit more engaging to visitors, especially those of us who are infrequent visitors or visiting for the first time. Once you get to know them or after they have seen you for awhile, they are quite approachable and responsive.

Things are friendly with staff available at almost all times. Administrators are informative and also interact with the clients. Food is excellent and there are numerous activities for the clients to take part in. My father was never a "social" person, but he has become more sociable in the last 10 days he has been at Timberview. It has just over 20 clients so they receive considerable personal attention. The rooms and the facility overall are kept quite clean. Several ammenities (such as haircare and podiatry care) are extra, but well within an inexpensive range. Having visited 5 or 6 facilities, Timberview was what we wanted for Dad.

My brother has been at Mayfair House for almost three months. For the most part, it has been good for him and us. We pay [fee removed] a month which is very reasonable in comparison to other places. We would recommend this community to other families based on our experience.

I visited this place with a friend of mine who came to see his mother. Facility is well laid out with neat and clean environment. We were happy to see the quality services being offered. Recommended for all those who want quality of life for their elders.

My dad was a resident at Mayfair House Senior Living and everything was great for him here. They were very friendly. Overall, I think that this is a great facility. They gave my dad excellent care while he was here. I would highly recommend this facility to others.

The 4 star ratings aren't because something is wrong it's more because 5 stars should be used when it can't get better. I can also only give ratings based on my fathers feelings about things for those categories. We cannot comment on the activities because our loved one did not participate in them. It's in a quiet neighborhood. The maintenance team is quick to make sure the room had what it need to make my dad safe and comfortable. We were able to get a single room for a good price and the food is good apparently. Those were the two most important things for my dad. I also like that the doctor come to the facility.

What we really like about the Mayfair House is the friendliness and attentiveness from their caring staff team. However the lack of activities and no dedicated activity director is an area they could improve. Based on the experience we have had so far, we would recommend the Mayfair House Senior Living community to other families.

The reason we chose Dogwood Crossing is our family member has more flexibility there / isn't confined to a certain bed or space. For an elderly person going through hardships, it's nice to have that flexibility. And I also like that residents can be checked out of the facility for outings if they're healthy enough. I think they do a good job overall. The facility is clean when I come to visit. And the staff are friendly to me, although they do seem a little short-staffed.

They do a lot with the residents, regarding the activities. They have cards, puzzles and Bingo. We picked this community because, of the location, it was the least expensive, and affordable. It would be nice, if family members could make appointments with the nurse practitioner, for their loved ones.

Nice community, didn't feel like the right fit.

We toured Mayfair house and the facility seemed older and I think it needs some TLC. The location was too far for us and it seemed like they had tons of openings.

Mayfair House is in a great location. From what I have seen it is a nice and clean facility. My only issue is they don't have a vehicle to take the residents to go for outings on such as Walmart or out to eat. They also have a courtyard and I think they should take them outside at least once or twice a day so that they can get some from air and a change of scenery. Overall, I would recommend this facility.

Mayfair House is an exceptional value. The manager and owners are wonderful. The staff is friendly and courteous. Concerns are addressed immediately. One concern is there are not a lot of amenities or many activities to get residents out if their rooms.

On tour My wife and I found Whispering Pines to be clean and well managed. [Name removed] , the administrator was an RN there before she took her current position so she has a lot of practical experience as well. The staff seemed happy and engaged with the residents. The memory care area has a nice little courtyard to go into with plants to tend if they so desire. They also allow some of those residents who still have some high level function to crossover into the regular assisted living areas to participate in their activities(supervised). We also got the sense that they are little more laid back (not sloppy, just informal)than other places we have visited. Definitely a contender

My daughter had to take over the search because I ended up in the hospital and we need something pretty quick and from what I have been led to believe this was the only community was an immediate opening. Mom seems to like it here she is doing activities and meeting new people. The staff is very nice very helpful from my understanding. Mom is liking the food no complaints that I am aware of. I would recommend this community