SRI Management, LLC

The communication has been good. Our loved one said the other day she's never had a bad meal. The staff is both friendly and dedicated. They are willing to work with families for the best outcome. We would definitely recommend The Pearl.

We picked this community because my dad liked it. I would recommend to others.

The move in process was good. The meals are good quality, but occasionally not so good. Generally, my loved one is happy with the meals. We would and do recommend this facility to others.

Honestly, 5s across the board. The place is still amazing and takes such good care of the residents. When my dad wasn't doing well, the staff checked on him regularly. They offered any help they could. The staff know all of their residents (and most of the families!). It feels like home, not a facility.

I've had several interactions with the staff by phone and they've all been friendly and responsive. It was less expensive than the other places we toured but also the cleanest and most organized.

The Canopy at Waldon Woods is a place where senior adults receive the best care by a compassionate and professional team who view their work as more than just a job. The demands of their jobs are numerous and I’m sure the stress level reaches a peak at times. But I have observed on a number of occasions how their kind words are matched with their caring actions. It truly is a place of compassion!

She pulled the fire alarm and tried to escape and the Canopy did have her taken to the hospital to get her settled down. Which I think was fine. They did not Baker Act her. The place she was at before did baker act her 2 times for misbehavior. They also refused to take her back. Made it very difficult to find a place that would accept her because of the "baker act" labeling. So people need to know in advance that they do not Baker act your loved one. I asked Canopy up front if they do that. They said absolutely not. "We may hospitalize them to get the help they need to get settled down, but would never Baker act them and would never refuse to take them back."

The staff has been wonderful but when being in the facility, as a visitor, after concierge is gone, it would be nice to know how to locate someone if needed. We are happy that the facility also allows our daughter to stay occasionally overnight as this provides a level of additional comfort for mom.

The staff is very friendly and helpful. The activities are plentiful. The value for the cost is more than adequate. I am unsure if one needed more care if it would be available. I don't have any experience dealing with this aspect however for the care/assistance my father needs it is more than sufficient. The best thing is that most everything is included in the room charge. Assistance with bathing, moving through out the facility, having food delivered to room and medication management is included.

Bay Port is a unique upscale assisted living facility that has been wonderful having my mom living there. The Director, [name removed] and staff has welcomed my mom and made my family feel at ease because the facility is clean, organized and operates with their resident’s dignity and well being 1st class. Their nursing staff especially [name removed] is the sweetest and takes such great care of my mom, she’s delightful, Thank you Bay Port.

Starting to do the renovations at Summer Vista. Great educational experience on the tour. Much needed information on assisted living & what the building had to offer. The stuff seems to really like take care of the residence at this location. Blocked.

Very very clean facility. Workers were very friendly. Pleasant personality. I do recommend Canopy at Walden Woods.

My husband [name removed] has dementia and several physical problems. He has been at Indigo for 2 1/2 months after preceding care for two years in hospital, plus two other assisted living situations. Since his welcome to Indigo his mental outlook has improved, and his social contacts. He has increased interest in certain activities offered, including a night trip on the Indigo bus to enjoy Christmas lights and decorations in the surrounding area. And he's become a great fan of Bingo. He looks forward to his meals and has said to me "Think I'm gonna gain weight here." I can understand - I join him for a meal now and then. Our family members are not nearby, but they visit fairly often since they have a vacation home in the same beach community where I am presently living. They have been so pleased and encouraged on their visits when they see the changes in [name removed]. Our daughter simply says, "it's like night and day, Mom."

I would say that I had a satisfactory experience. I met some family members of other patients that were pleased as well. The community just seemed more appealing to me, and I think I was right!

There are a few members of the staff with attitudes. I believe that there is a tolerance that can be exceeded when dealing with old, in firmed, and feeble people. I might add this extends to the people who care about the residents. The pervasive behavior is that of annoyance and intrusion. Also, unresponsive attention to patient perceived problems.

The most friendly staff ever. We are beyond pleased with the service and staff. I chose them for my father because they were genuine and truly cared about their residents.

We picked this community because it is clean, and the staff is very friendly. They offer many daily activities.

We are very happy with Indigo. My parents are together for now and they have a point system for extra care for my Mom. Eventually my Mom might need to go to Memory Care. We are hoping to keep my parents together for as long as possible! The staff is really trying to help my Dad and give him some breaks. They also counsel him on how to care for my Mom and how to talk to her so she doesn't get upset or how to calm her down when she does get upset. My family is also very helpful. Someone is there often. We all take turns.

It has the warmest staff and residents. It also offers Medicaid options should that ever be needed. We valued what they do have, friendliness, very positive referrals over linen tablecloths.

My mother-in-law had a difficult time adjusting and just wanted to go back home. But because of the wonderful care of the staff, the quality of the meals and entire environment, she is now doing well. She needs quite a bit of care, and the staff is responsive to her needs and communicative with us. Under the circumstances, I don’t think she could be in a better place.