Right At Home

The care giver they sent is very quiet and very polite. Value wise it was definitely what I was looking for. It is nice to have a care giver that is reliable and is there every day I am happy her. When I have questions I call Right at Home and they call back right away and answer any questions I had. I would highly recommend. Having help just gives me the time accomplish task that were becoming increasingly difficult.

I have just about met the entire staff and everyone has been so friendly. The staff is true professionals and it is what set Right at Home apart. I did a lot of shopping around and other places were comparable in price but when I spoke with Serena (Director) she presented it so well we decided and never looked back. It feels like the staff really cares about my mom and her needs. They follow any instructions left by myself or any supervisor as best as they can. Stella is always very prompt and is always early; she keeps her log book up to date and full of information. Melissa is always very helpful and has helped on numerous points. Diane is the book keeper and she helped set me up with email billing so it is much more convenient. The staff is so good at calling and letting us know when the holidays are because it is a little more costly on holiday so they make sure you are aware in time before so you can make other plans if need be. Every time I call, which is a lot, they do not answer like it's this guy again but rather answer and are happy to help. When I can to cancel an appointment they are very understanding and do not make it a big ordeal. The staff just seems to cover the entire basis and anything that is a significant impact on us. They take my mom outside and go for walks. I leave my car at the house and they will drive it and take my mom where she needs to go. Overall I am completely pleased with our decision to use Right at Home and would recommend it to my closes friends.

I am very satisfied with them. They are quick to respond to any type of emergency or problem. We didn’t like one of the mid day caretakers and they replaced them right away. They have very good communication and help to keep us informed on everything that’s going on. The people are just lovely and it there ever is a problem we know that they will resolve it permanently.

Best option for our needs at this time.

This is my agency of choice. I had contact with very knowledgable people with every call to them. They provided me with information over the phone and followed-up our conversations by mailing additional helpful information to me.

we chose this d/t availability, flexibility, professionalism. They work well with mother

I have used these people and find them most helpful. They meet my needs perfectly at this time of my life.

Met director Wed. Really feel this would be the best for mom.

Really enjoyed their visit to my parents. I still like them a lot and will probably be in contact with them again

Am very pleased with this agency.

We have had no complaints about our experience with Right at Home Rock Hill. They are doing a very good job and we are happy with their services.

Right at Home is truly amazing in what they do. They took care of my parents when other companies were inconsistent with caregivers and hours. The staff was very helpful and reacted quickly when my mother was having a stroke, quite impressive. There isn't a contract, and no deposit required, and no minimum amount of hours like other companies require- that definitely helped when there was improvements in my parents and not as many hours of care were needed. They hold their employees to a high standard and I like that. They have what you call a Relationship Manager and that is the one person I can voice concerns with, rather than being bounced from employee to employee.

I am pleased to write this review for Right at Home of Bonita Springs. I needed home care for my mother and Right at Home was great in my time of need. From the very first phone call to the in home visits, Doctor appointments and errands we always received nothing but professional, kind, caring and helpful employees. Thank you for making my Mothers and my family's life so much easier. I will never hesitate to recommend you to any of my clients and friends!

The caregivers from this agency are very nice and professional. A lot of the time they’re sitting and talking to her. They are very good at completing the tasks that I assign them that would help aid my loved one. One of the reasons why I went forward with this agency is because they require a 3 hour minimum of care services. Many places require 4. With what I would like them to do, it was a better fit.

The service was professional and empathetic. We were very pleased with the support and efficiency of the services. We would recommend Right at Home for anyone requiring companion care on a regular or irregular basis.

We used this service for a short time and we would use them again if needed. The caregiver that came out to stay with my brother was fabulous. They were there to help him as he was falling a lot as well as helping him with his personal needs. They made setting up the service easy and they were quick to respond.

They did a good job. Luckily my loved one is doing much better and we no longer need the service, but we didn't have any complaints. They were helpful and reliable, and they did a good job.

Very happy with it

Overall our experience with Right at Home has been a good one! The aide has been personable and friendly, and Dad seems very comfortable with her. She's been able to handle all of the care needs we were concerned about! Sometimes the care tasks don't take the entire two hours and I think it would be nice if she found a few more little chores to do to fill the time, but she never leaves early unless Dad tells her to. Overall we're very pleased with the experience!

Right at Home matched my aunt (who is dealing with Dementia) with a woman who is kind, enthusiastic and passionate about her work. Her visits and assistance have made Linda less isolated and visibly happier.