Optalis Healthcare

Leveled care; nurse on duty; many activities; staff knows residents. Would cost about or over $4000 a month.

Went to the facility for rehab after hip surgery. Facilities clean and well managed. Medical saff and assistants very professional and careing. Rehab staff outstanding. The only miner complaint was meal quality was not consistant. Grandkids loved the faciity.

Overall this is the best facility my family has had experience with in the NW Columbus area. Therapy was wonderful and helped my mother recover and gain her strength back. She seemed to like the food most days. Nurses were helpful and friendly. There did seem to be a different person working every time we visited and we rarely saw the same nurse or aide twice. Still, they all seemed to be top notch. She was a little disappointed with the activities but did enjoy one of the singers who came to entertain the patients. With all the good and bad, the quality, skill and professionalism of the therapy department makes this the go to place if you or a loved one need physical therapy.

Great nurse [Removed]. She did a lot of good for me. 2 girls in rehab, [Removed] and [Removed] both have done superior work and exceeded my expectations. [Removed], thanks you've done way more than you ever had to for me. [Removed], I have never seen a young man work so hard.

Toured lots of facilities before landed on this one. Perfect facility and large 2 room apartments. Lots of activity's and outings for my mom to do. The staff seems to have worked here a long time and appears to be recently renovated.

We chose this facility because it is very clean and they have friendly staff. Overall we recommend Cranberry Park of West Bloomfield.

It has been a wonderful experience. My dad passed in December so it has been great to have my mom living with others and have the extra care. The only thing she complains about is the food.

Cranberry Park at Pickaway Manor has been a blessing for my parents. It is a beautiful community, and the staff members there are wonderful. The only complaints is the quality of the food and the increasing cost.

Just like everywhere else, staffing shortages are the most apparent and biggest challenge. However, our mom is happy and seems to be well cared for.

My mom spent 2 1/2 years at Cranberry Park at Shorepointe. She was welcomed and we were pleased at how well she settled in to her new home. The staff couldn’t be more accommodating and caring. She enjoyed her new surroundings and never complained. It was a great fit for her and for our family. Would recommend this community for other families.

My tour of this community was a nice one. Everything went very well. All the staff was kind and very sweet. The community looked nice and well-kept. They have nice resources available for the residents. It was a nice experience, and everyone was very thoughtful.

Too expensive but sure did like it

Mother and I liked this facility very much in that it only has 17 residents, however, the price was higher than the Clarmont but did have upgraded countertops. I didnt see any closets though.

That was okay, but not nearly as good as Sunrise. It was more rehab after my mother in law had been in the hospital. It wasn't bad but it didn't have the same homey feeling, it seemed more like a hospital.

Avia is lovely. The apartments are wonderfully spacious. I love that it is tucked away in a neighborhood. Lafayette was most gracious and Gina was great. I'm thinking it may be a bit too 'independent' for what my aunt has in mind and needs at this point in time.

My mother-in-law was here when she had her hip broken and I really would have liked to keep her there. It was very clean and the personnel were very caring but she was just so bored there. There just wasn't enough programming for her. The price was very reasonable.

I have found the staff to be very attentive and caring. I also enjoy their Bistro menu options. I would highly recommend this facility.

I'm happy with it. They are short staffed at times and that brings bad caretakers. For the most part it is safe and everyone is friendly. My mom does not like the food, there are not many activities she likes to attend. For the amount of money we pay, which is less than others, we do not get a lot.

After my mom moved in to assisted living they decided to make the entire place a SNF. She will not be allowed to have her coffee pot or microwave and she will not be allowed to self administer her own medications.. I have serious concerns about loss of independence for these residents. There is not enough staff, rooms are not cleaned very often, trash rarely taken out and let's not even begin to talk about the food and the terrible food service. Looking for a new place. Mom actually is advocating for other residents who cannot advocate for themselves. I can say that the nurses are great, the aides as a whole not so much. Some are great others don't speak, are not friendly and I have seen them walk by an active call light.

Support staff was at times slow to respond to calls but kind and effective when responding. My wife particularly appreciated [name removed]'s assistance in all respects. My wife was there 5 weeks and made satisfactory progress with physical therapy help. Occupational therapy staff was helpful. Very clean and comfortable room but television usage was overly complicated for a healthy adult and impossible for my wife with Parkinson's.