Omega Senior Living

The only thing I didn't like about Ridgewood is it was on second floor and they couldn't go outside. It was secure and the residents cant get out. It just wasn't the right facility for my husband.

The staff was awesome. Knew all the the residents. The residents were on the older side might not be a a fit for my dad at this time.

Nice place & the staff seems very involved.Apartments are nice and there seems to be something for everyone.

We are pretty satisfied. Our loved one is getting involved with activities. It has turned out really nice. The food is really good he's putting on weight. Though there are concerns, there have been issues with medication management and giving the right doses of medication, even after speaking with the doctor.

Very attentive to the residents. Food is ok. Wish they had more outings that just walmart tours on Fridays. All in all a good place.

My mother moved into the 7-bed memory unit at Bickford Cottage in Muscatine, IA. The unit is lovely and the staff tries very hard to make things nice for the residents. They adjust to the individual needs of the residents well. My oldest brother and I appreciated the quick response to our interest. My mother was evaluated on Monday after I called on Sunday. She moved into the facility on Wednesday. Probably the biggest positive I see is the small size of the unit. The memory unit is at the back of the facility and the entrance is not well setup for visitors. Luckily my father is still very mobile and enjoys walking. We were a bit spoiled by their previous assisted living with a covered drive-up entrance at the front door for picking up or dropping off residents and guests. My mother initially did not see "her place" at Bickford but she adjusted quickly, expressing her comfort with the care provided by the staff.

The people were nice, and they were very good to me. It was nice, I like it. The food was also good. There were lots of activities. It was a nice place.

Things about this one positive comments. Apartments a little small. Some connected garages available that would have storage - Christmas tree. many common area close the main entrance and a secured building.

we toured this place. but they had nothing available. George was under the assumption that we wanted independent living. We thought he knew that from having stated that at this site. It was a lovely place. A lot of walking for my 85 year old mother. Once George was told we were looking for assisted living, we had to walk even further.We thought the assisted side was a little depressing, but he said Mom could still use the independent living activities. It was way to far for her to walk for that. Not impressed with George and his cell phone. I would think he should be interacting with the people he is showing around and not on the phone all the time.

Nice neighborhood setting. Menu style dining. Friendly staff. 2 openings for studios.

Loved the place. Wished there was something for her on which to exercise. Everything else was perfect, well almost.

The people here are so friendly. I think the thing I like most is that I can come and go just like my own home! [name removed] is always keeping me involved in activities and I like that I can give back to Ottumwa while living here.

Staff have a fast response time and step out of their roles often to help me. There are some staff that I cannot relate to but they all care about the people they take care of here.

The people we met at this community seemed nice and the community looked clean. The community also seemed a little dark, dreary and not as inviting as the community we chose.

I the start it was very good and I plan to go back and spend some more time to see how things are going.

I Love the Atriums. My Dad passed and Mom wasn't driving. She was lonely and depressed. She still wanted her own apartment, but was losing weight. After 2.5 months, she is doing great. She has made friends, gained 5 pounds. Her memory is better and she is off her anti-depressant. Her meds are delivered, activities and meals all provided. I love Lucille the owner , she herself is 84. Highly recommend . It has given me peace of mind.

Think there is more explanation needed of who is the go to person for different things...like who would have known that you go to the activities department people for the podiatrist coming in, etc. Also tidbits a day ahead of time to explain what different entertainment is like what type of music they will play.

We were disappointed to find out at a Dr. visit that medication had not been requested. The facility told us the medication had been requested. Residents receive what they order in the dining room. I did not witness staff encouraging residents to eat or offer other items when they did not eat. Staff are very friendly to residents and family. Facility is clean.

My dad lives there and we chose it because I love the location and I love the fact that it was a smaller facility. Also, the staff has been there a long time. The staff is very friendly, and the care staff are all CNA's. Dad is doing very well there - the setup is nice, and the food is great. We were lucky to get a room right away, and they made sure to have a table in the dining room that's close to his room so he doesn't have to walk too far. We're paying for the higher level of care but I don't know if he's actually getting that care. I think they're supposed to have a doctor or a nurse there at least once a month, but we'll be talking more with them to find out what that level of care actually is. We're still pretty new there. They do have activities but they're not my dad's cup of tea.

Really nice and priced okay but too far away from family.