Morningstar Assisted Living LLC

I'd rate them barely a 1 in all categories. The food was awful and my loved one didn't want to eat it. It's poorly run: nobody at the front desk, can't call and reach anyone in the evenings, extremely short staffed. The handicap door didn't even work.

Not a good place to put your love one if you truly care about them they don't take care of them like they say they're going to I know my husband wasn't there I had to remove him because every time something happened they would ship them off to the hospital they would not keep them clean his room was always filthy his bed was hardly ever made. I definitely would not recommend this facility for anyone

Beware. This place is not what it is represented to be. Do not believe the brochure, Doctor comes in ONE time a month. Transportation that they make you believe is abundently available is not. Half broken down van only moves on Thursday morning to go to Walmart for exactly 45 minutes. There is one grocery trip a week. Many people there should be in a nursing home. PS has NO Life Saving Equipment. [removed] The food is horrible. The home made soup they talk about is water,grease and flavoring(i was in the food business). The portions are ridicoulusly small. 90% of the time, on Sunday night dinner is ONE SLICE of low cost iunch meat between 2 pieces of bread with maybe canned beets. Yet the staff walks around with huge plates of food . The staff is under paid, UNDER STAFFED and with the exception of a very few simply do not care. I had more medication mixups I could write forever about P.S. The only thing important is filling the next room. P.S. leadership will look you in the eye and tell you this is one big happy family

The community does not provide documents and or invoices in a timely manner. The staff can seem frustrated with our loved ones. Memory care is not what we expected and they seem to not be able to be patient enough to take care of our loved ones. I would not recommend this community to anyone.

The food is terrible,most of staff not qualified to perform in their capacity. Difficult to obtain medications sometimes. The staff on the night shift may as well stay at home to watch their tv shows. Simply, I personally would not place anyone in MY family within its walls.

I couldn't say enough bad things about them. She would get sick on their food. When they say you get a cup of soup, it's a half a teacup and half full of grease. The food is not good. It was not clean, their cleaning was a duster, and take out the garbage. The room was very small with only enough room for a bed, a chair, and a dresser. I wouldn't let a mouse stay there. The visiting doctor will charge just to walk in the door even when there is no need to see the resident.