Manors of the Valley

My loved one is currently a resident at Parkland Manor and overall her experience has been very good. I will say, they are short staffed at this facility. The food is good. There are lots of activities that are offered. The facility is fairly new. Each room has a door going outside so that the residents can sit out on a little patio. I would recommend this facility to family and friends.

At first, I was scared to put my mother into a facility. With her starting to decline and her confusion increasing rapidly, I knew I had too for her safety. The team that works in secured unit C is amazing. [name removed], [name removed]and [name removed]are blessings. They’re compassionate, diligent and extremely good at their job. I can breathe easier knowing when one of them are working, they are only one call or text away. [name removed], [name removed]and [name removed]always ensure my mom is clean and looking wonderful, they make sure she gets the best care that can be provided. They have huge hearts and care for my mom as if she was their mom. All of these women are angels, I would be lost without them. They all hold a special place in my heart. I will always recommend this facility, I will always recommend secured unit C!

Saucon Valley Manor is a wonderful place. The staff are excellent and extremely responsive and helpful. And the facility is clean, organized, and well run.

The staff were great. They were good to both my father and the family. The questions we had were listened to and we had good conversations with his caretakers. The staff were very open and honest with us and we really appreciated that. They always welcomed us with open arms to come visit. I was happy with the experience and would recommend Saucon Valley Manor to other families.

We are happy with them so far. The community clearly explain and make things simple for us to understand. The staff are friendly! This is a community I would recommend to others for their loved ones.

I, as well as the rest of my family, love Saucon Valley Manor. You get constant updates from the staff. If you can't get there often, it's wonderful to have that feedback. Our loved one is under hospice care, and they update me twice a week. The chaplain visits her, so I get an update from him. She has a music therapist and massage therapist who each update me as well after their visits. So I feel like I'm always in the loop and well informed with what's happening with her - which helps me make better decisions. Every time I go there, the staff is very accommodating and friendly. Everything is in order and clean. Her clothes are clean and in order, and her items are where they're supposed to be. They have a hair salon on-site, and she gets her hair done there, which is wonderful. Anybody looking for a place, especially for end stage Alzheimer's - these people are amazing at keeping you informed. I can't speak highly enough about them. With the community our loved one was in previously, initially we didn't like that we had to leave because they were closing. But it turned out to be a blessing in disguise. Saucon Valley has been 100% better for her, in terms of care, activities, communication, etc. It has been such a positive experience!

The location was very nice for us and it was just a very good first impression right away. The value here at Saucon Valley Manor is night and day compared to other communities in the area. We liked that a lot of things were included - some extra things we pay for is like the hair salon and nail salon.

I have told so many people about Bethlehem Manor. Maybe it seems so good to me because she came from a terrible, horrible place. At Bethlehem Manor they listen to me, they take me serious, and they wanted my opinion on things. They were so caring and kind towards my mom. She was only there for a short time, but she developed relationships with the staff. [name removed], the girl who runs it would call me back or just call me with reports. It was totally different from the experience we had before.

The community will provide laundry service, care, meals, and more for my loved one for the monthly fee. I'm happy and feel safe knowing my loved one is here. My loved one is happy and content as well. The staff communication with the family and residents could be more proactive to let us know what to anticipate or the care provided for our loved one. The food provided for the residents is good. There are lots of activities available for the residents to participate in as well.

I really liked Whitehall Manor. The facility is actually very pretty and they had a lot of places outside that you can sit with your loved ones. The memory care unit looked really nice, there was a big area and when residents walk out of their rooms they are in that big area, there is no hallway or anything. The staff was always right there and they can keep a good eye on the residents. Unfortunately they were renovating the memory care unit so it was shut down. If it weren't for that, my mom would be here. It looked like a really nice place.

I would recommend the community to others for their loved ones. The kindness of the community has stands out to me. Every time we would visit my loved one the staff were very kind to us. The communication was good, and they answered everything I needed to know when I asked them. Medication management, bathing, dressing assistance and more are some of the care the community was able to assist with. The location is the only thing I would want to change about the community.

Our loved one received more skilled nursing and the staff were amazing. They were so friendly, helpful and accommodating. They really showed genuine care towards our loved one.

a very nice community

They are very accommodating at this community for your loved one. They are very helpful I would definitely recommend this community. Anytime I interacted with the staff it was a level five with no complaints.

Whitehall Manor is a great place to put your parent. I'm very satisfied with our experience. The only downfall is they don't always meet the dietary restrictions for soft foods for my loved one. Art, singing, and more are available for the residents to choose from for activities.

I think Saucon Valley Manor is a great facility and management did a great job with making it a smooth transition which made him feel more comfortable. I would recommend them to other families who are looking.

Something that really stood out to us right away was how clean the community was and how there is never any fowl smells. The activities right now are pretty limited but that is due to the covid restrictions.

This is a good community for the money that is paid. I have not had a chance to see any food or any activities due to Covid. The staff are friendly and compassionate and good to the residents. However, they do not return phone calls. Overall they are a good place and I feel that my husband is being well cared for and I am happy with my decision.

The staff were approachable and warm. The accommodations were great. And we received a fast refund for the unused funds when our respite stay was over.

We chose Parkland Manor because we had a reference from a friend who had her mother here and they had a really good experience. Also after touring we felt it would be a good fit for her. It is definitely the best in the area. Despite being very busy, the staff are always friendly and willing to help with a smile on their face. They are great with communication to the family The setup of the facility is great, it is all on one level and feels like a home. I would absolutely recommend to other families looking.