Liberty Lutheran

ABSOLUTELY DISGUSTED with this place! My great aunt was living there for a few months and she was neglected and treated VERY POORLY. In 53 years I never saw my aunt cry in my life until she was at this place. I myself work at a hospital and always USED to recommend this place but now I will do nothing but tell everyone the AWFUL TRUTH!!! We kept her there for a few months to see if maybe she was just not used to the change at first and it was the worst decision my family and I have ever made. It makes me sick that I let this happen to my sweet sweet aunt. I really do not wish what happened to my aunt on my worst enemy! There was one worker that actually took care of my aunt and I would do anything to just meet her and say THANK YOU! My aunt non stopped talked about her, saying she was so amazing and the only one who truly cared for her well being. With the Alzheimer's my aunt doesn't know her name only her face. If it ever comes to her I will be sure to notify her if I can and buy her a nice dinner. There is not a lot of honest and caring people left in this world but she is one of them. I will NEVER recommend this place to anyone and will always resent them for the pain they caused my dear old aunt!

The assessment of my Mother was not accurate as family was not allowed to be with her during the review. The feeling we got was that if you needed more than minimal care you were not in the right place. Not enough help on the floor...........one nurse for two floors on weekends and one aide on each floor at night on weekends. You can have dementia or alzheimers but you had best be docile. We all felt that they resented family being on the scene on a regular basis. We were required to have someone with our loved one during the day and even at night til she was asleep. Mom had a special diet of no cauliflower or broccoli and it was served to her on a regular basis. 85% of the time the smell was awful - not enough help to clean up messes.

Only "some" of the Staff actually care about the residents. They seem to get a significant number of breaks and are frequently "unavailable". Do not expect an honest answer if you submit a complaint. Many of the residents will not speak up for fear of retaliation. The grounds are somewhat attractive, but that should not be why you select a facility. Inside, there are plumbing issues, rodents, bugs, etc. Be sure you have an attorney explain to you that you may or may not receive benevolent funds. You will pay thousands of dollars for "activities fee", non-refundable.

My mom fell & chose to go to Paul’s Run because she’d been there in the past to recover from hip surgery. The place has gone so downhill in 5 years, as far as the nursing staff goes. They left my poor mom sitting for hours crying in pain in a wheelchair & refused to help her into bed. She had just had surgery & needed to rest. There is no respect for the patients there. They only helped her back into bed because I came. The dining room waitress is super nasty and made her cry more than once. Also, thru wheel her in there and then forget about her. It’s been such an awful experience. The therapy is still good and they are kind but other than that it’s been awful. They put her in a diaper, which she didn’t need & she developed an awful rash in her private area from lack of proper cleaning!!! I am so upset with this place. Please do not let anyone you love go there for rehab.

At first was happy with the care then it was awful .My loved one was dirty and uncared for . The manager had an attitude when I complained .There is not enough help there yet they have lavish parties for the adm. Of artman that patients and family are not invited to ? I heard from another person that when my mother needed help eating no one helped her she was found wearing the cloths she had worn the night before no one helped her to put her pajamas on , I personally heard a aide screaming at a gentleman who had dementia honestly this place should be shut down its totally all for show!

Nice facility - TERRIBLE REHAB! My sister was admitted for post-op PT and was ignored for the first weekend. She then had some token PT, being essentially ignored by the PT and told to "do what's on the sheet." She had to ASK for training on the steps. This weekend she has been ignored again because she was informed that only two therapists were working and there were "patients who needed therapy more." This is delaying her discharge back to a normal life and only making more money for Paul's Run. I cannot, as a healthcare worker, recommended Paul's Run for rehab services.