Legacy Lifecare

Every time I visit, everything is very clean. My mother is always happy as far as whether or not things like carpets or tables were clean. If she ever has an issue, then maintenance is right there to help. The staff is very friendly and very helpful, especially through the Covid-19 pandemic. The staff is always taking good care of my mother. Previous to the pandemic, they had a variety of activities available for the residents to participate in. Their communication with the families is also very good. They send us letters every week letting us know what's going on and what they're doing next.

This community was similar to another that we liked. It has activities, friendly staff, a good atmosphere. After exploring out options this was not the most closest place to the family.

Many living area upgrades, plenty of space for family and friends to visit. Several living choices, nice dining areas, many perks for residents. There is also a Day facility nearby. As a side note, this is an all Kosher Community. Pricing is reasonable for the services and amenities offered.

She just gets impatient because they walk the residents back and forth to the dining room. Sometimes this takes awhile and she would like to get back to her room faster. I think everything is going well there. She has only been there for about 6 weeks, but everything is fine so far.

I really love this place. The staff is exceptional: they are extremely caring and highly professional. They truly go above and beyond. My mother is very happy here, and the transition was very easy for everyone involved. I would only say the food needs to improve. Otherwise, this place is great!

We really couldn't be happier with this place! Anything that needs attention the staff takes care of it happily and immediately. As an example when I was visiting Mom left her glasses in her room when we were down participating in an activity, and without our even realizing it a staff member overheard and walked up with her glasses a few minutes later! The nurses and aides are all incredible, we haven't had a less than stellar experience with anyone. All this and the price for their memory care was lower than others we had looked at in the area. I would recommend this location to anyone!

Very homey feel. Loved the activities, size of facility. Loved philosophy.

When it comes to the value for cost we are going with a 3 overall rating because we are paying so much between 2 families, but we only want my dad in the best place. He really is comfortable at Kaplan Estates Legacy unit. Thank you so much!

This facility is pretty good. The staff is a mix, some are really good and others are just ok. But I know that happens everywhere. The front desk staff are really nice and helpful, they're always kind and pleasant. Overall, it's been a good experience. There have been some problems, but nothing that can't be worked out. The adjustment was hard at first, but it's getting much better. The Director of Nursing is open and willing to talk, so that's been helpful. Communication with the family is good when I call, but they don't reach out to me, even when I've felt like they should for certain things. Especially for an emergency situation, which thankfully worked out okay for my dad. The food is really quite good, portions are a little small I think. But it's good overall. The dining room looks very nice. It's very clean and the residents seem to be enjoying themselves. They offer a wide variety of activities. They post the activity schedule in the elevator and also hand things out daily about the activities. They do outings as well. I would recommend them to family and friends.

My loved one loves the food. My loved one has not utilized the activites but they have a list of dailiy activites. The cost is expensive but its a real nice place. It's cheery and very inviting. I would recommend to other families.

We think the management staff gets 5 stars, but the day to day staff gets about 4 stars. The quality of the care is getting better but we do think they could work to improve on their weekend help. Whenever we have had any issues it seems to always be over the weekends, but come Monday when we reach out to management with our questions or conerns they are right on top of it .

Ruth's House is an overall good place. Communication between the community and myself could be better. There were times when my loved one left to go to the hospital, but they didn't contact me. There were times when they arrived back from the hospital, and I wasn't contacted either. I've also had payment issues where they've increased the prices without my permission. Aside from that, it's a secure community and I feel safe having my loved one there. I would recommend Ruth's House to others.

I thought The Pettee House was nice. I really liked it. I liked that they had us do a Covid test before going in - that made me feel like they were really protecting their clients. I also liked that you could transition into more nursing home type care there if you needed to, although they did not have any kind of needs-based financial assistance as care needs increased. Overall it was just a smaller community than we were looking for.

The community really gets to know the residents quickly and adjust the care based on her personality. This is a great community for memory care. I would recommend this community to others based on my experience.

I would tell my friends that this community was adequate and if someone had to go there it would be ok. The community seemed to be clean. The food at Pettee House was adequate and cold from my loved one's perspective.

Between my sister and myself, we tour communities from the South Shore down up to the North Shore.This is a lovely community it offers 3 different levels of care ranging from independent living to memory care. The community was like a hotel very nice clean and well maintained. The community itself was very large very spacious. The price was pretty good. The staff we had come into contact with was very nice and friendly.

We had a nice tour of this community. Everything went well, and everyone was very kind. The community looked great, and everything went well overall.

Nice layout of memory unit. Like the fact nursing home and rehab on same campus/different buildings. More complete care to be given on unit. Price slightly lower than Armbrook with more care offered.

Dad likes the look of his place; seems to have lots of amenities nearby; not as near John or Mary. Aunt Gloria is here.

Like the atmosphere and the patients looked well taken care of. Nice outside areas too.