L and M Serenity, LLC

My experience with the Serenity House since my mother moved in has been great. It is a smaller community with a small group of residents and a full time resident manager. It provides the high level of care my mother truly needs. There is no concern of her needs and wants falling through the cracks at any time. It also gives me the peace of mind I need at all times, because I know she is always being taken care of.

We were really happy with the service here. They were very caring, and completely able to handle the 24 hour dementia care that my Mom needed. There were a few issues that we had, however. Mom needed help moving around, and the women who worked here were all very small and struggled when it came to some of the movement help Mom needed. The other issue we had is that English was not their first language, so when they would talk amongst themselves during the day it wasn't something Mom could participate in.

We needed to find a place for my mother asap. She had been in the ER/hospital since Saturday night and could not go back to her assisted living facility. I called A Place for Mom late Sunday night. Lynnette put me in contact with Serenity House and they came to visit with Mom that morning. We were able to have her placed in a warm home environment on Tuesday. They have been wonderful and caring. They were so thorough and concerned with setting up her care. We are very happy with our experience so far.

My dad and uncle both live at there. They were originally at anothe Serenity House but had to move to this one for 24 hour care. Serenity House has been extremely accommodating. I've got to give them high marks for all their patience. I didn't expect that they were going to pack my dad's and uncle's things when they moved from one Serenity House to another. When I go there they had them all packed up! They have great caregivers and are wheelchair accessible. Michael, the owner, is so accommodating. They've made it wonderful for us!

They conducted an evaluation before moving our loved one into the community so they could place her in the best one for her. She is currently trying to get adjusted. The staff tries really hard to make it as best as they can. They are very accommodating. We are pleased with them for far. We are paying about $4,200 a month. They were recommended by A Place for Mom and everything seems to be going very good so far.

The care givers are what really sold me on this community. They are just such a caring, loving, and fun group of people. The way they interact with the residents really shows the passion they have for their jobs and how much they really care about the residents here. The food smells really good and my loved one has not complained about it so it must be good. Overall we are happy with Serenity House.

I have recommended it to several people already. I think the small home environment is pretty good.

My mom is being well taken care of. She is happy there. The staff is kind and understanding.

I have no complaints about how things are going for my mother since she made the move into this community. The staff are all wonderful people and I am comfortable with the care they are providing her. I would have to say that is my favorite thing about the facility is the attention they give each resident. She has had no problems with the meals and enjoys participating in the activities with the other residents. Overall we are happy people.

I have nothing but good things to say about this care home. The caregivers are great the food is homemade and tastes good. They do offer some activities. The home is kept clean and I would recommend it.

The transition to this community for my mother has been good. The staff communicate well and are attentive. My mother likes the meals that they offer there are no complaints. She doesn't participate in activities, but she does sit and watch the other people engage in them. It's a clean place with sweet and kind staff.

After we had toured many Assisted Living facilities, we discovered Serenity House through A Place for Mom and immediately decided this was the perfect place for my dad. He is from a small town, would not do well in a 100+ room type place. He is doing very well in their care. He is joining in activities and likes the 7 other people living there. It's easy for him to manage the nice home and they keep him busy and happy.

Mike Z, Sonia and Mindy are first rate and the home in a nice quiet location with pleasant surroundings a very helpful and kind nursing staff. I am pleased to have this quality of care and environment for my Mom, who is 93 and has dementia. Thank you Serenity House!

Moving Mom wasn't the easiest thing to do. Choosing Serenity House made it easier even though I wouldn't recommend going to visit within the first week because your loved one will probably be a bit disoriented from the change. Within the first month things got better for my Mom and she is now doing very well. She fits in and loves the residents and they love her! I would absolutely recommend!

Serenity House Assisted Living did a good job. They did pull a fast one at the end of my father-in-laws life. They wanted hospice to assess him. When I talked to that hospice he didn't qualify and that was on a Wednesday. On Thursday they brought in a different hospice and said he did quality. I just think they were a little sneaky. He went downhill fast. [removed] We knew he didn't have a lot of time left because of his dementia but he went downhill faster than expected. Up until that time we were were very pleased with the facility. My father-in-law enjoyed it there.

We are happy with them. Everyone over there seems happy whenever we call. I don't have any concerns over how clean it's kept, complaints about food, or anything like that. Things are working out well so far.

I toured the facility and found it to be very well kept and clean, staff friendly a very nice place.

We looked for several months till we found Serenity House for my father-in-law, who had dementia. I had never heard of a "group home" for dementia patients. They were less expensive than your bigger assisted living homes, and much more personalized. This location was good for our family, because our loved one was close to our home. We were able to be as active as we could in his care. They are very welcoming, and truly care about the services provided. They offer transportation to and from doctor visits, and they have outings twice a month, mostly to a local restaurant. They also have people come in to give haircuts and manicures and pedicures for a very reasonable price. The caregivers make homemade meals three times a day, do laundry daily, help with personal care. After looking a several places and what they had to offer, Serenity House was definitely the right place at the right time.

Glad I found a place for my dad

Overall, a good facility for the price. A bit understaffed in my opinion, with only 1 caretaker per 8 residents most of the time. Really disappointed that they don't have cable in each resident room. This would provide more mental stimulation, particularly for people who can't leave the facility and/or don't want to participate in the group activities. We had one incident with a mouse in my stepmom's room (she was partly to blame due to keeping candy outside of a closed container). The food is generally cooked fresh for each meal, but may tend toward processed/pre-made foods a bit more than average. Also, one of the issues is that this facility just transferred ownership a few months back. As a result, they no longer have an off-site shuttle bus service for residents to go the store, errands, etc