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8.2
Review Score
1792 Grayson Hwy, Grayson, GA 30017
Very inclusive community and they encourage residents to meet and mingle with others there. They honestly have treated my mom like she is their mom. They keep the facility top notch and respond quickly to...
Dogwood Forest of Grayson is considered one of the top assisted living communities in Gwinnett County! Our community includes top amenities for residents, including a wellness center, bistros, full-service dining, salon, tavern and movie theatre. Our exterior spaces include healthful outdoor...
4491 S. Main Street, Acworth, GA 30101
My mom is very happy there. She finds everyone working there to be very friendly and kind. The people that live there are friendly and kind. There is a lot of activity there with people doing all kinds of...
At Holbrook Acworth, we have 181 custom designed apartments and 26 state of the art cottages on a 7 acres campus. With our leadership team, we have over 100 years experience in the senior living industry. Our vision is to create, develop, serve and inspire life giving residences; buildings of...
13682 Highway 92, Woodstock, GA 30188
What our family likes the most about The Holbrook of Woodstock community is the overall friendliness of the staff members as well as the residents. They also have a lot of fun and different activities for...
At Holbrook Woodstock, we have 300 custom designed apartments and 16 state of the art cottages on a 21 acres campus. With our leadership team, we have over 100 years experience in the senior living industry. Our vision is to create, develop, serve and inspire life giving residences; buildings of...
4461 South Main Street, Acworth, GA 30101
This place is amazing. My mom has dementia and didn’t want to leave her house but couldn’t live alone any longer. After visiting Dogwood Forest we knew this was the right place. From our first tour with...
Dogwood Forest of Acworth is located in one of the most stunning areas of Acworth, GA. Nestled in historic downtown, this senior living community provides seniors with new accommodations to help them cope with Alzheimer's and dementia. The community works to produce a positive outcome in the life...
1882 Clairmont Rd, Decatur, GA 30033
It's expensive, but I feel like my dad is in a safe place and well cared for. The Holbrook has great staff who care a lot about the residents. It's a good community to be a part of.
At Holbrook Decatur, we have 200 custom designed apartments for Active Adult, Assisted Living and Memory Care. With our leadership team, we have over 100 years experience in the senior living industry. Our vision is to create, develop, serve and inspire life giving residences; buildings of light....
5135 W Broad St, Sugar Hill, GA 30518
I love that my mom adores the staff, that they are always so cheerful and loving. I do dislike that there does seem to be a high staff turnover rate. So we end up with staff that we absolutely adore and then...
TBD, Sugar Hill, GA 30518
48 Old Roswell Street, Alpharetta, GA 30004
1294 Highway 54 West, Fayetteville, GA 30214
48 Old Roswell Street, Alpharetta, GA 30009
Review Score
103 reviewsOut of 10
5 star
74%
4 star
16%
3 star
5%
2 star
4%
1 star
2%
A Place for Mom has scored Holbrook Life with 8.2 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, Holbrook Life has 103 reviews with an average "overall experience" of 4.5 out of 5.
Our family had an in person tur and we thought Holbrook was beautiful, but no one bedroom units available, no washer dryer, no porch and more expensive. However the community was very nice!!!!
The Holbrook of Woodstock in Woodstock, GA
4.7
(14 reviews)
We loved our experience while my loved one was here. The staff and the community is a pretty place for my loved one to be stand out to me. They catered food out in Styrofoam due to the kitchen staff having COVID during my loved one's stay. I believe it is back to normal. They hired a new Activities Director for memory care, and it seems they took the residents outside, watch tv, and more. There were times that an Activities Director from assisted living would cook in front of the residents and allow them to taste it, this was great for the residents to see that are in memory care.
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The Holbrook of Woodstock in Woodstock, GA
4.7
(14 reviews)
The apartments are well laid out. Staff does a good job of caring for the residents. Wish the dining facility offered more food options.
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Dogwood Forest of Acworth in Acworth, GA
4.6
(50 reviews)
It is a beautiful facility, you can tell a lot of money has been put into it. It is fairly new and in good shape. The care givers are very friendly, but we do wish there was a few more activities. However we do understand they still have covid restrictions.
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The Holbrook of Decatur in Decatur, GA
4.1
(12 reviews)
Beautiful and new. Large, spacious living and common areas. Nice meal options with restaurants onsite. Only 5 residents out of 33 so far in the Enriched Living area. Downside would be they don'[t specialize in Memory Care-they also have Independent and Assisted Living.
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The Holbrook of Decatur in Decatur, GA
4.1
(12 reviews)
We understand that with any brand new community there are always going to be things that just don't go according to plan but having an ongoing issue with the tv is a concern. My parents have been there a little over there a month and have had issues with the tv not working correctly and it seems the community hasn't gotten it straightened out yet. Dad and mom keep busy for the most part with the activities and social hours but they still like their tv that is what they are used to. The only thing I think keeping them here is the food it is delicious. The staff is friendly and nice but a little understaffed. Hopefully they will increase it as more residents come to live here.
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Dogwood Forest of Grayson in Grayson, GA
4.7
(12 reviews)
Very impressed. First choice thus far. The only improvement would be more extensive grounds
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Dogwood Forest of Acworth in Acworth, GA
4.6
(50 reviews)
The people here were nice. I did not get to physically go inside however, got to speak with someone. She was very helpful and knowledgeable about the community. She answered all of my concerns and questions. Again it was just way to expensive.
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Dogwood Forest of Acworth in Acworth, GA
4.6
(50 reviews)
We are satisfied with this community. Mom seems to be doing well and enjoying herself. They could do a better job with the activities that they provide for her. She seems to like the food and she has never complained about it. We liked it here because it was close to us so that we could visit mom more.
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Dogwood Forest of Acworth in Acworth, GA
4.6
(50 reviews)
We looked here, but were disappointed in how small the two bedroom apartment is. Also, the limitations on cable service were a show stopper.
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Dogwood Forest of Acworth in Acworth, GA
4.6
(50 reviews)
Amazing tour! Very nice facility. Although the memory care section was not as nice as the rest of the place. Not sure if the memory care part is worth the extra money compared to other places. Care I'm sure would be excellent, but not as pleased with the look and space of the memory care part, for the money.
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Dogwood Forest of Acworth in Acworth, GA
4.6
(50 reviews)
The dogwood Forest of Acworth in Acworth, GA is a beautiful place. It's clean and the staff is friendly and helpful. They don't offer enough activities and in terms of value, they seem a bit pricy and expensive. For the amount and value, I would rate it as poor and give it only 2 stars.
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Dogwood Forest of Acworth in Acworth, GA
4.6
(50 reviews)
Holbrook Sugar Hill is a beautiful facility. It feels like you are in a fancy hotel lobby. Beautiful furniture and artwork all throughout. The first day I walked in I was amazed. No "nursing home" odor. The resident rooms are comfortable and ready to make your own. The move in experience was easy and comforting. The first few weeks were hard for our loved one but that is only normal when this process. After a few weeks the beautiful environment was becoming less noticeable as the reality of our surroundings set in. They are understaffed and those who are there are over worked. Management nods in agreement but not much else. Being apart of a corporation, the location management can't just fix their own problems. There are staff members that are not suitable for the environment they are working in. Meal times are sad, not because the residents are sad but because some are treated like annoyances rather than residents. Beware, not all thing that glitter are made of gold.
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Holbrook Sugar Hill in Sugar Hill, GA
3.8
(6 reviews)
We think there is a team of about 5 different directors, all are very very nice, very supportive and we do think the place overall is clean and looks very nice. However, the day to day staff members who interact with the residents do a poor job. They do not look to try to help, they look to try and figure out ways to not help. They try to get out of situations as fast as possible, avoid helping which has become very frustrating to our loved one and family. The management understands the issues and we do know like many other communities they are struggling with staffing so to their credit they are doing okay, but we hope in the near future as the work environment improves, the staff improves as well. A big positive is that they are very pet friendly, our loved one has a service dog which they are very accommodating with, and there are about 6 other dogs in the community and even a house dog that walks around with the residents.
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Dogwood Forest of Grayson in Grayson, GA
4.7
(12 reviews)
I like all the activities they offer, but sometimes I do feel pressured to do them.
The Holbrook of Acworth in Acworth, GA
4.8
(9 reviews)
Independent Living, Assisted Care Living, and Memory Care are separated by floors (5 & 4, 3 & 2, and 1 respectively). The activities schedule for assisted care includes "self-directed" activities. Assisted care can be divided into mobility challenged, Alzheimer's, and ADL challenged residents. "Self-directed" activities makes little sense for assisted care living. More group outings that build community is needed. The staff that does the "assisting" hasn't been charged to excel over other facilities: they do as much as they have to. The facility is beautiful, but on a busy street. I could be the Club Med for seniors, but they have a ways to go to make it the Club Med for assisted care living and memory care (i.e. limited freedom) residents. I haven't had the food, but I am told it is okay. They are short staffed in the dining areas. (Name withheld to avoid possible retaliation towards resident).
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The Holbrook of Decatur in Decatur, GA
4.1
(12 reviews)
Very nice facility with a faith based orientation (which I like). Unfortunately, the rooms are too small for my parents needs, and they just have kitchenettes.
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Dogwood Forest of Acworth in Acworth, GA
4.6
(50 reviews)
My parents have loved the activities and other residents at the Holbrook, and the building is clean and beautiful, however, the new manager is very unpleasant and rude to the residents (I've heard from many). They have also raised my parent's rent significantly every year while they pay their staff poorly. I've gotten to know some of the staff and most are making just above minimum wage.
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The Holbrook of Decatur in Decatur, GA
4.1
(12 reviews)
We were impressed during our tour here. The lobby is gorgeous, gym and pool lovely, apartment nice size, and services offered seemed excellent. We were fooled by all this. Immediately after move-in we learned how poorly managed this place is. Their assisted living team does not offer much assistance, including when you push the help button. They will charge you for ADLs but only provide assistance once or twice a week when they feel like it. Most terrifying is the people handing out medication aren’t knowledgeable about what they are administering leading to a near fatal medication error. The General Manager was not apologetic or even concerned as we were to learn of the medication error. They just fired the individual, but ignored the systemic issue. The dining room staff do not pay attention to dietary restrictions (low carb, low salt, etc). We raised our concerns several times with Holbrook upper management to no avail. They only care about $, not their residents.
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The Holbrook of Decatur in Decatur, GA
4.1
(12 reviews)
This is THE MOST BEAUTIFUL facility. Everything aesthetically is 10/10. However, they have been severely understaffed for months and their push to hire new help is resulting in only warm bodies who do not care about the residents. This includes Med Techs: (my loved one was not given PM & AM meds & their BP was thru the roof).Patient Care Techs:(bored, rude & they do not seem qualified or interested in the residents). Waitstaff: the dining room is understaffed and the food is UNACCEPTABLE. Not even appetizing. One elevator seems to be broken a lot which is inconvenient as that leaves only one in operation for meal times. No transportation to get residents groceries/essentials or to doctors appointments.. some residents rent a car for 24 hrs bc it’s cheaper than ubering. I have met w the managers who assured me ‘they meet the states standards’. We pay a PREMIUM and i did expect better service all the way around. I’m disappointed to say we are researching other facilities.
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Holbrook Sugar Hill in Sugar Hill, GA
3.8
(6 reviews)
There are 10 total Holbrook Life Facilities.
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