HMP Senior Solutions

First I would like to say that the manager (sherry) goes over and above her job. She is the selling force to this place. She knows her stuff... With that being said, they're is only so much she and staff can do. The staff needs increasing. The old building needs lots of renovation.. It's apparent that upper management will not let them spend any money. The rooms are not freshly painted after move outs. I'm not even sure that the carpets are cleaned. I believe, when someone moves out, that is the time to upgrade the rooms. Several complaint on cleanliness of rooms. Mainly because understaffed. The residents seem lonely. Could be more actives for them. They need there minds stimulated on a daily basics. They need more staff on the floor interacting with the residents. The landscapeing need much work. Medication management seems really unorganized. I do have to give the kitchen staff does a great job on the food prep. I believe they need a couple of servers to keep tea glasses filled hand out extra items etc. Currently the girls that work the floor do this. For the price, I would think thing could be a lot better. Not only for the residents, but the staff. Thank you to the staff that works there, I see your daily struggles

At Senior Solutions of Social Circle my parents are dissatisfied with the food. It isn't cooked very well. Also when they need help it takes a while for staff to get there. But they are working on it. They are under new management now and are hiring and firing some people. They will get it worked out.

Our mother has been a resident of Oxton Place (formerly Summer's Landing) for over a year. In that time, we have been more than pleased with the attitude of the staff and with the care they have provided. The facility is always clean and the staff is helpful and friendly. The residence was purchased by new owners earlier this year, and they have been in the process of upgrading the services and the facility. The residents are encouraged to participate in activities designed for stimulation and fun. Although there have been several personnel changes in the past few months, the level of care has remained high, with the staff being constantly alert and aware of changes in our mother's health.

Superior has a great staff...no complaints. Improvements are something to look into 1)Better security 2)outside lighting 3)Inside facility (reception/Lobby area definitely needs more lighting. 3) Some kind of odor neutralizers for Residents rooms and hall ways.

What our family likes the most about the Superior Residences of Niceville community is the staff members. They are great and provided excellent communication. The community is also very clean and very well kept.

I would recommend except for the food. Very disappointed in the "chef prepared meals". My loved one has complained about them daily and has lost 15 pounds in three months. We picked this community because of the cleanliness, friendliness, central location, and cost.

Everything was great

Our family had an in person tour and we really did get that warm, cozy, inviting feeling here and we do think our loved one would of enjoyed this community, however the down side is that they had a small contract with medicaid and thinking into the future we just did not know if that would work for us.

Been very pleased with the facility for the past 4 years.

The staff were great at this community and the facilities were good but we wanted to check out a newer community and it was lower in cost.

Our family had an in person tour and it is a newer facility so the tour was good. They offered up a lot of information, but it was more expensive then others in the area.

This facility is clean but Covid has taken a toll for everyone. Unfortunately, activities have dropped off dramatically and the food is not great. But the staff does seem to work hard - nurses, CNAs, maintenance. Visiting before was difficult but no one's fault. Just wish staff would not be a revolving door. But those who are long term employees do it because they seem to care.

Cleanliness - Pretty good about keeping the place clean. No bad smells Friendliness - Staff is friendly and helpful Care services - The staff are very nice to the patients. I don't feel they take the residents to the bathroom often enough but I also feel that is because they just don't have enough aides for so many patients. Legally they do, but in reality it isn't enough. Activities - My relative is in the memory care unit so not a lot of activities that can be done with the patients, but they do play bingo, make a few crafts, and have people in to do music which they love. Food - my relative says the food is good. Good variety Only problem I have is they can't seem to keep laundry straight. Even with names on articles of clothing and sheets, my relative's clothes and sheets have disappeared. Not sure why this is an ongoing problem

This was a nice place. It had a dance floor. People seemed engaged in activities. I think it would definitely be worth a good look. Our main concern was that we were looking for a two bedroom unit for mom and stepdad and did eventually find one that worked. This facility did not have any available at this time. But it was a good tour and nice place.

This is a very nice community and our tour by the staff was done very well. they took their time showing us around and answering all our questions. There are a lot of amenities for the residents and I would suggest taking their tour of this community.

I have no complaints about the tour I had taken of this community for my mother. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the floor plan they had as well as the other great amenities in the facility. It was a great location and very close to my house with easy access. The director really took her time with us and made sure to sit down and explain everything. It was just not the right price in the end decision but I would recommend it to anyone.

Very nice ALF/Nursing home/Day care facility, very clean & modern. Smells great. The staff is super friendly. My mom was here for about 3 weeks attending the Day Care program (Monday thru Friday 6 hours daily) & was not so happy to be there. She basically only speaks Spanish now a days & could not communicate much there. On her 3rd week at the daycare she was [Removed] by another resident during one of the activities so we did not bring her back ever again. They did make arrangements to move the other resident to another side of the facility, we just didn't feel comfortable leaving mom there any longer.

Very nice location. Clean and good food quality.

I had a pleasant tour of this community. Everyone was kind and welcoming. From what I saw they do a good with the cleanliness. Everything was very neat and tidy. I really liked this community. My family wanted me to be closer for them to travel too. Overall this is a lovely community, and I would recommend it.

The community is outstanding. The food is good,but needs more foods for diabetics. The staff is always helpful. The activities are great. A great community for others.