Frontier Senior Living

I would say that it was an overall good experience. We picked the Auberge because the conversation with the director was good, it looked clean and well run and it happened to be close to my brother's house.

The staff and community is amazing. I personally toured 16 locations, before selecting The Auberge at Peoria and when conversations had to occur the staff was responsive and caring. We picked this community because of the cleanliness, staff and activities.

They need a better intake system and better communication. My mom was without two crucial medications for the whole first month, and we're lucky that I discovered it! If they could get that move-in process a little more organized and everything else has been great. We picked this place because after at least 2 years of self pay it converts to Medicaid, which is what Mom will most likely need

So far so good. Have had meetings with Administration and everything seems to be working well. Most caregivers are very kind and concerned about the residents well being.

My dad loves the place and I have talked to the other residents there and they all love it, too. Some of the residents have been at other places and they said The Terraces is the best. Everyone is friendly and outgoing. The staff interacts with the residents and the food and activities are also good. We have no complaints. I would recommend it to anyone.

To all the staff at Where the Heart Is, thank you for loving and dedicating service and care for our mom with the warmest wishes.

We are so grateful and thankful that our mom has made Where the Heart is her home. She is comfortable and feels a part of your community now. Thank you and all of the people you work with for all the love and care you are providing. It's not easy to grow old and to move to a new place after losing a spouse but you have made the transition a great one for our mom.

1. It was fine, always considerate 2. Very clean 3. Very friendly 4. Very caring staff 5. Terrible, once in a while it was okay? 6. Mom never participated 7. All nursing homes are very expensive! Go see your loved one often, get to know the staff well! They are seriously interested in knowing the little things about your loved one! It matters...mom was in a different facility in the beginning of this journey and the staff was nothing like Auberges staff!

While searching for the best fit for our loved one, it was extremely important to us that he would be in a place that could manage the rapid decline in cognition that we had experienced for the prior year. The Reserve was that place for us. We did a few drop-ins prior to signing up, and we were very impressed with how accomodating [name removed] and the entire staff was while we toured the facility. The folks who were living there seemed very content and followed the programs of the day relatively seamlessly. We admitted [name removed] to the program, and in the short time he was there, he was content and seemed to fit in well with the group. We appreciate all of the care from the entire staff during [name removed] stay at this facility. His stay was short, as he fell sick and ultimately passed. We are grateful for [name removed] and the staff, as they always handled things professionally and with care. It was endearing to see the motivation they share to take care of folks who need it the most!

After looking at the different options for assisted living, Where The Heart Is was the clear winner. It looks more like a comfortable home than a nursing facility and the staff has been top notch! They were will to work with us and be flexible where we needed them to be flexible. My mom is very happy with her room, the food and all of the activities. All of the aids treat her like she was their own mother and they spend the time needed to build a relationship with her. I’m really glad we found this place and would recommend it to anyone.

Thank you for all you do! Merry Christmas & Happy New Year!

The dining is hit or miss, sometimes the food is pretty good and the service is great and other times it's horrible. They need a better system for taking orders in a timely matter and making sure tables don't get missed. The Head Nurse [name removed] was wonderful and a few others were exceptional. [name removed] [name removed] and [name removed] went above and beyond taking care of my dad. I know he was well taken care of and loved.

We have had no problems with Countryside Lakes Senior Living. The people there are very friendly, the meals that are prepared for the residents are great and they offer really good daily activities for the residents to participate in.

Food is good, mother in law can have opinions and for the most part she likes the food. Residents are very friendly and made her feel welcome instantly. We are very happy with The Landing and would recommend the facility to others.

My mother-in-law went into this facility about a month ago. The facility is bright and cheery and the staff are helpful, professional and very accomodating. They update us on any and all changes in their care for my mother-in-law. I would recommend them to anyone needing expert elder care.

I chose The Terraces because of: A) [name removes], who was truly outstanding. She was helpful, highly informative and inspirational! B) The "fragrance" factor was lower than other places I'd visited. (Btw, the chemicals used in the fragrance that is added to cleaning products and air freshener diffusers/dispensers, are highly toxic, carcinogenic, and very unhealthy for people with fragrance allergies. Why these chemicals are used in places where older people or people who have health issues, live, is a mystery to me. C) The property, atmosphere, staff and community are wonderful! D) It was affordable

It was difficult for us to take mom out of the home she's been living for 42 years. Dementia was new to us. We looked at different homes but nothing felt right. My sister found The Courte at Citrus Heights. We toured the facility and was very impressed. Mom came here without being able to do anything herself. We thought this is it. The staff welcomed us with open arms. I never felt like I was bothering anyone, everyone was so helpful. Mom has greatly improved, sassy, making her own decisions and walking by herself. I feel like we moved in with family. Very grateful.

Because the staff was friendly and helpful and the building was nice. Cleanliness was never an issue at Auberge. From nurses and aids to front office staff and maintenance people, they were all friendly. Care was usually very good, though turnover at a key staff position caused some communication issues. The dining rooms are nice and mom enjoyed the social time. Food was never an issue for mom. Staff came to get mom for social activities like morning meeting, Bingo and movies. Good variety of singing and games too. We compared Auberge with 3 other similar care centers and felt it was better than some more expensive options. A Place for Mom was very helpful when we wanted to tour the facilities.

The Willow Springs Alzheimer's Special Care Center community was a good place for Dad. He was only there for about 3 months. It is a well-run place that provided the care he needed. It was also close to my step-mom's house.

Our family has had a very positive experience at Barathaven with our Mom. They have been very caring and compassionate with her every step of the way as she progresses through Alzheimer’s. They are gentle and patient with her. Our concerns are addressed quickly and the communication has been great. We highly recommend Barathaven for your loved one.