Frontida Management Group

Beautiful facility, friendly, helpful, caring staff!

We put our mother at Tender Reflections in March of 2018. The administrator at that time was caring , helpful and filled with love. Her and the staff were so caring of what we wanted for our mom. Then the main administrator left and slowly things started not happening. We had concerns but the staff were so good to our mom we couldn't move her. In January, I recived a call from the building, and lone behold it was MY administrator that I cared for so deeply that left and she is back. I know her and her team will get what needs to be done with caring and understanding.

Everyone is so nice. They do take care of everyone very good and they treat them very good. I'm glad I have my there. If my mom has any problems or fells I get called. My mom likes it too and that's what matters to me

I toured this facility with [name removed] who is one of the companies administrators and I absolutely loved this facility. There are no smells of urine and the care staff and administrator were very knowledgable and friendly. We stopped in without an appointment and [name removed] gave us a tour on the spot. I was able to see what it was like without a facility getting it ready if I were to have an appointment. We decided we would be calling this our mothers home but she passed away a few days later. Keep doing what you are doing there. Highly recommend!

My mom has been here for over 2 years. She has been inbsevetal nursing homes & assisted living homes. She is very happy here & we are very pleased with the care given to mom since we are unable to do it ourselves. The staff treats her very well as if she was family. They have many activities throughout the day to keep mom busy. She is not the type to sit in her room alone. They give her little tasks to do which make her feel important. We feel very blessed that she is in such wonderful hands.

Lovely space, lots of Windows, walking paths inside and outside. Staff friendly and helpful. Residents looked well cared and facility very clean.

Room available within budget

This community is very very nice. And all the people who have visited has said that I couldn't have found a better place for her. The staff is helpful and very nice. My wife seems to have adapted well. They try to get her engaged in daily activities. The food is good I think she is eating better here than she did at home. They have reasonable pricing here and they accept family care and medicaid. It is very clean in there and they will do her laundry if she asks them to. I would recommend this community.

My mom moved into Tender Reflections over 2 weeks ago and she has just flourished! She needs less care now than she did 2 weeks ago. It has had a very positive influence on her both physically and mentally! It is a really beautiful facility with beautifully furnished bedrooms. The staff is very nice and helpful. Mom says the food is "fantastic". Can't say enough about it!

This community was so beautiful! I would highly recommend this place to anyone who is looking. I heard they are planning to build more in other locations as well. The rooms were very spacious and the place had a comfortable feel while we toured.

Everything is nice here and the staff are nice too. My mom is happier being here. I picked this community because it looks nice and is clean. The smaller community is better and the atmosphere is good. She does not participate in the activities yet but she likes to be a spectator. My mom finishes her meals so it seems like she enjoys it.

My wife and I are very happy with our decision to chose the Tender Reflections of Germantown because it has proven to be a great choice. [Removed] and [Removed] have been wonderful, as well as anyone else I've come in contact with. The place is always spotless and organized. On one of my visits, they were making sugar cookies and on another they were painting pumpkins which I thought was amazing. I am constantly raving about this place as well as about the service A Place for Mom has provided.

So far so good. My loved one is a new resident here. I've stopped in at all times of the day and everyone appears to be content and well tended to.

I toured this community for care. I did not find them to be able to answer my needs. They wanted a lot of information. This is a new community but seemed not to have a good environment. The rooms were not what were would be happy with. The staff was stand offish. They staff were not what I wanted for care. We would suggest that families tour the community.

Highest ratio of residents to staff, that I've found. Max 24 residents. Rooms do not have bathrooms, but 16 bathrooms in-house with 22 rooms, so nearly 1:1. After touring and talking with the staff, this was THE place I wanted my my to live, but she wants an apartment setting. Consider this home-like atmosphere when looking for assisted living.

All of the staff was very friendly and respectful. My mom enjoyed the food. She also enjoyed the activities and the prizes. I did notice an odor of ammonia, urine. Security was top notch, and that was a concern. Thank you to the entire staff for comforting my mom at the end of 95 years. The contact from the owner after admission was great customer service. I would recommend this facility to others.

I would say I am overall satisfied. Workers could be a little more attentive and wish they had an alternative menu. We picked this community because, it was close to my home and her hospice worker continues to see her there.

The staffing and facilities are very comforting and welcoming. It feels like an adult community with beautiful open spaces, daily activities and warm and knowledgeable staff.

Mom has enjoyed the activities and her activity director the best. She wishes she go outside more. Dealing with dementia makes keeping track of her personal items a challenge. The staff is very kind and helpful.

Frontida is more positive and caring, and professional than the previous owner. Very much appreciate that.