Cornerstone Management

Older and felt a little cramped, as far as having places to gather outside ones room. [Name removed] was a wonderful guide and very help full. The one bed room was ok, but not what mom would like.

Not for us. The accommodations are only studio apartments as all two bedrooms are shared. I cannot imagine that set up works for many.

I chose this place because it is in close proximity to family. It is in a small town and having the location where everyone is close by was a big thing. The staff there was great, very friendly, and knowledgeable. However, they could add more people to their team. It seems like there are short on staff which results into slow service. I feel like the service is very slow and it is not as quick as it could be. But the staff that are there are wonderful and the tenants as well. They have great social activities: they have live music 1-2 times a month, they have holiday events, and they do a couple of crafts on site. The overall cleanliness was good, they kept every clean and they do laundry upon request. The food is the main highlight of the entire place. The menu changes daily and the chef post a menu 2 weeks out for the updated choices. They have a great variety. All in all I would recommend this place.

I toured Grand Villa while looking for living options for my dad. I thought that Grand villa was a nice community. It’s very spread out, one-floor living, but I just felt that it wasn’t quite for dad. We ultimately chose another community to suite our needs.

Wonderful space. Staff was very friendly.

Small, Nice, expensive.

They said they had Activities, but they didn't. The food was edible, but nothing exceptional. Housekeeping was non existent, I cleaned the room myself. Communication was good. I have since taken her OUT of there and placed her somewhere else. Unless the staff has drastically changed, I would NOT recommend this place.

There are staffing issues there. My dad has recently passed away, and I have tried calling the director left messages and she hasn't called back. I have heard nothing from them. My family and I have cleaned out his room. I wouldn't recommend apple creek to anyone until they get the staffing issues resolved.

We have been really disappointed with our experience, we do understand they are understaffed but our loved one waits so long when they need assistance and there as been multiple times where the staff forgot to bring them a meal.

We felt like the people were zombie like. there is no way that I would want my loved one to be here.

This community was okay. We were disappointed in our experience. My loved one had a short experience here. My ratings are based on experiences from other people, such as my loved one. I met [name removed] and I think she was a nice lady.

I went on a tour here and it wasn't a good one. They had just changed the ownership like the day before. No one knew I was coming . The person doing my tour couldn't answer my questions. They didn't offer any OT or PT. There were only 19 beds in there and there were things broken in there like the closet doors and the rooms were small. I recommend families tour several places before making a decision.

Ruth Thorud is enjoying living at Brookdale Blaine. She loves that the facility is small. The staff is very friendly and helpful.

We are having some issues with this community. I'am hoping things improves, but if they do not I will move my mother out. It is a nice facility, but they need to do their jobs better. The staff do not really follow through with what I ask of them. We are paying extra for more extra care for her, and she has not been getting the extra care from the staff. They are working to fix things. They do offer activities and nice food. At this time I would not recommend it.

I have lived here for one year and it has been hell The food is awful, staff rude. Nothing gets cleaned ,there are bugs and I have to help everyone. I had to empty a residents dirty diaper pail for her. They constantly screw up my medications. Management is rude,dismissive and gaslight me. I am looking to get out but moving is a big job. Worst year of my life. I absolutely hate it here

This was a premiere facility when owned/operated by City of Eyota. Sold to one management company ($1 million) under contract, who quickly sold it to Cornerstone Mgmt. for $4+ million. Smell a skunk here? Since taking over, they have gone through no less than a dozen directors and nurse coordinators, cooks, and more than I can count NA's. They advertise "End of Life" care... Couldn't be further from the truth. As soon as medical issue arises, they hold a Care Conference, and you are out!!! Refused to give baths beyond 1-2 per week, even when doctors orders stated it. I gave mom a bath in their tub, due to bed sores and bottom issues. The doctor stated issues caused from sitting in a soiled adult garment too long. We threatened to turn them in. And when we did...we got kick back and told "we cannot accommodate her needs". We honestly feel terrible for the staff. Cornerstone Management is evil to the core. ALL ABOUT MONEY, MONEY FOR PROMISES AND NO DELIVERY! STAY AWAY!!!

This is difficult. The Landings managed the facility when my husband moved in. I would have scored them high on all categories. Since Northern Oaks took over I have been considering moving my husband even though that would extremely difficult for him. I know there is a labor shortage but the management has made so many procedural changes that are affecting the care of the residents. The best caregivers have left. There are usually only two people on duty and frequently one of them is the cook. The caregivers are struggling to keep up with their responsibilities which is made more difficult because there's no longer a process for communicating from one shift to another each day. My husband's bathroom is not cleaned regularly. I AM NO LONGER NOTIFIED WHEN HE FALLS. He has Parkinson's and fell 39 times last year but since October I haven't been notified by them. The wonderful registered nurse is no longer there. The LPN on duty now seems to have no understanding of dementia or Parkinson's and has not attempted to learn about how to care for the residents. She has ZERO compassion for the residents. Several residents have moved to other facilities. I would not recommend Northern Oaks for anyone. I would be interested in finding another place for my husband.

Extremely lackluster staff and a weird director that just seems to scream fake. I wasn’t comfortable sending anyone there knowing they would have to deal with the staffing they have there. Do not recommend at all!

Copper Creek has been very frustrating. They keep going back on their word and we are going to have to move out. They changed hands, but [name removed] the gal who was there could have been a little more honest with us. She did not tell us anything until the day she was gone. This has been upsetting our lives for months now. In the evenings for dinner they are very stingy with the food. I think the residents might want some more soup sometimes and the sandwiches are very dry - they get no condiments. For snacks they get tiny packages, it is never anything healthy or homemade. We were promised February 1st memory care would be ready, and they keep pushing the date back further and further and we cannot keep doing this. Due to our experience, I would not recommend this facility to anyone.

The worst facility for clients. They keep changing there website. Not once did I witnessany outings, picnics, on-site musicians, excerising, etc… There is no spa or salon it is a closet with no ventilation. No employees stay, or wear name tags. What red carpet treatment ??? Pricing leave seniors with no money left over at months end which is against Anoka county standards. They are now hiding behind a “place for mom”, “jaybird management”, which all 3 places have very low reviews. Run as fast as you can everything the tell you about this place is literally a lie!!