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8.4
Review Score
3701 W 183rd St, Hazel Crest, IL 60429
Charter is a phenomenal space! When I started my research into places, I wanted to make sure to stay away from the "nursing home " feel. Both my mom and I were so pleasantly surprised by the friendliness...
Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...
2401 Cumberland Pkwy SE, Atlanta, GA 30339
My loved one is a resident at Charter of Vinings. The staff is great! They are all welcoming and helpful each step of the way. I had a tight turnaround from selection of the facility to move in and they...
Go do more of what you love.Sometimes as you get older, you need a little extra help. At our personal care and memory care community in Atlanta, Georgia, we can assist you with the little things — like simple housekeeping and meals — and with bathing and getting dressed, too. We customize your...
350 Volunteer Dr, Paris, TN 38242
We had a great experience and would do it again. Even though we didn't stay long due to mom's passing, it was still exactly what we needed.
Designated in the 'Top Ten Places to Retire' in 'Where to Retire' magazine, the heart of the resort and retirement area of Kentucky Lake is the home of Charter Senior Living of Paris. Newly renovated in 2023, Charter Senior Living focuses on the whole person and offers excellent value. We are...
291 Federal Rd, Brookfield, CT 06804
Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....
9105 Southwest 24th Street, Miami, FL 33165
The Contemporary, an independent senior living community, opened in November 2022 in Miami, FL. Our staff has over 35 years of combined experience in Senior Living, and each member has knowledge and experience in all aspects of management. The Contemporary is managed by Charter Senior Living, a...
1200 N Pkwy, Jackson, TN 38305
My loved one is currently a resident at Charter Senior Living of Jackson. Overall, things at this facility have been very good to great. Communication with the family has been good, but there is always room...
At Charter Senior Living of Jackson, we offer the warmth of home, exceptional services and truly inspiring support. Whether it is assistance with personal care such as dressing, bathing or medication oversight or ensuring each resident enjoys an active, fun-filled day, we help residents gain a...
825 Runyan Dr, Chattanooga, TN 37405
Generally, the staff are very good. My sister likes the staff. However, when calling about a billing issue, I was to receive a call back (tried twice.) A few days later, finally did get a call from the...
483 N Main St, Bristol, CT 06010
1595 Marie Drive, Hopkinsville, KY 42240
Age in Place at Charter.The moment you step foot inside our community, you’ll understand why residents and their loved ones instantly become part of the greater Charter Senior Living family. Our personalized approach to Personal Care, Memory Care and Short-Term Stays takes away the worry and adds...
2201 New Holt Road, Paducah, KY 42001
We at Charter Senior Living of Paducah opened July of 2023. The leadership team in Paducah has over 131 years combined experience in senior care. We won the McCracken County People's Choice Award for Best Assisted Living Community. We are nestled into the corner of New Holt Rd and Nth Friendship....
8253 Virginia St, Merrillville, IN 46410
It's not worth the money for my loved one's level of care and I'm sure the staff are aware but they would rather keep getting paid. They are nice people, but my loved one and other residents feel differently...
Virginia Place is located just south of Forest Hill Park in the small town of Merrillville Indiana. Merrillville is located just 15 minutes south of Lake Michigan which is a popular recreational destination for our residents and their families. Our beautiful community is a single story building...
1300 East Coolspring Avenue, Michigan City, IN 46360
The facility is clean, cozy and home like. The staff is compassionate, attentive and respectful. Moving my loved one into Trail Creek Place was the best choice. Their activities director does an outstanding...
At Trail Creek Place, we take pride in creating a comfortable and caring environment, and offer our residents the opportunity to thrive in mind and body by developing individual care plans to meet the needs of each resident. We enjoy providing activities that allow for physical, social and...
1400 East Coolspring Avenue, Michigan City, IN 46360
Good facility, very comfortable and welcoming. Staff is compassionate and helpful. Mom passed away one month after moving in, but Dad is still there. I would recommend Trail Creek Place!
At Trail Creek Place Assisted Living, we take pride in creating a comfortable and caring environment, and offer our residents the opportunity to thrive in mind and body by developing individual care plans to meet the needs of each resident. We enjoy providing activities that allow for physical,...
8021 151st Street, Orland Park, IL 60462
Our family knows how hard it is when it comes time to choose a new home for your loved one as they progress with Alzheimer’s. I’m writing this review to express that my family will forever be grateful for...
WELCOME TO your new home at Charter Senior Living of Orland ParkExperience our warm and welcoming environment at Charter Senior Living of Orland Park, a licensed, stand-alone memory care community, located in Orland Park, Illinois. We are committed to ensuring each of our residents living with...
1010 East Spring Street, Cookeville, TN 38501
They were excellent. We couldn't get over how friendly they were. Each of the staff actually came in to introduce themselves to us. From the nurses, to the food service people, to housekeeping, everybody...
Located in the heart of Putnam County, Morningside of Cookeville has provided assisted living since 1998. We recognize that a person's optimum health and well being are the result of caring for the whole person - physically, emotionally, spiritually, intellectually and socially. Morningside...
531 Wythe Creek Road, Poquoson, VA 23662
The ratio between residence and staff is very good. There spend alot of time with the residence. The staff is friendly and easy to work with and my loved one is well taken care of. I would recommend this...
Welcome to Dominion Village of Poquoson, a Five Star Senior Living community! We have created a small neighborhood where staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a home-like...
Review Score
1,560 reviewsOut of 10
5 star
52%
4 star
29%
3 star
10%
2 star
5%
1 star
7%
A Place for Mom has scored Charter Senior Living with 8.4 out of 10 using our proprietary review score based on 493 reviews in the last 2 years. Over all time, Charter Senior Living has 1,560 reviews with an average "overall experience" of 4.1 out of 5.
The facility is clean, cozy and home like. The staff is compassionate, attentive and respectful. Moving my loved one into Trail Creek Place was the best choice. Their activities director does an outstanding job of keeping the residents active and engaged. Trail Creek Place also has their dining room in three sections according to ability so the residents who can carry on a conversation are seated together encouraging social interaction.
5
5
5
5
5
5
5
Trail Creek Place Memory Care in Michigan City, IN
4.1
(11 reviews)
I recently had the opportunity to tour Southern Pines and I left quite impressed with what I saw. This place stood out with beautiful landscaped grounds and plenty of outdoor spaces for my loved one to enjoy. The staff was very welcoming and knowledgeable, answering all my questions with patience and details. They seemed genuinely caring and attentive to the residents who interacted with me during my visit, which was reassuring to see. I can honestly say this is the place that I can see my mom being happy at.
5
5
5
5
5
5
5
My Aunt came to Charter several months ago, in search of a caring environment. She had lived for three years at another Senior living facility. She was always complaining about the staff and food. Since coming to Charter she has become a much happier person. She talks highly of the staff and love her room. She enjoys sitting out in the court yard enjoying the weather. The other residents are very friendly and have made her feel at home. I would highly recommend Charter Senior Living to anyone searching for a place for their live one. They will be well cared for at Charter.
5
5
5
5
5
5
5
Charter Senior Living of Williamsburg in Williamsburg, VA
4.3
(26 reviews)
Charter Senior Living is a wonderful experience. We have been so impressed with the staff starting with [name removed] and all the other employees. They are hands on caring and knowledgeable. So grateful we found Linden for my daughter. We would absolutely recommend this community to other families.
5
5
5
5
5
5
5
Charter Senior Living of Danvers in Danvers, MA
3.9
(57 reviews)
Charter is a phenomenal space! When I started my research into places, I wanted to make sure to stay away from the "nursing home " feel. Both my mom and I were so pleasantly surprised by the friendliness and the cleanliness! The staff were wonderful with helping us through the transition of moving my cousin from her home. I love Charter of Hazel Crest.
5
5
3
5
5
5
5
Charter Senior Living of Hazel Crest in Hazel Crest, IL
4.2
(38 reviews)
[name removed] really lives it at Charter. She has lots of Friends and this is her first time living on her own. She is thriving. [name removed] can't stand or walk without a walker. She has fall a few times and they have a necklace to wear with a button that calls the staff. All have been so kind. The Facility has a nice dining room and variety of Menu items. They have helped her change clothes and diapers when needed. They are all sweet and tell [name removed] they are there to help. [name removed] apologizes to them. [name removed] and [name removed] have been helpful and kind too. Anything we need we just call [name removed]. Mostly the folks that live there made us feel welcome and help make our decision on putting our loved one there.
5
5
5
5
5
5
5
Charter Senior Living of Bowling Green in Bowling Green, KY
4.7
(18 reviews)
Overall experience - very positive. My husband was in assisted living and the transferred to memory care after 1 month. Rooms are cleaned once a week or more often if needed. Bathrooms could be cleaner. Most are friendly, patient with residents with dementia. When I ask for medical care (podiatrist, wound nurse), requests are honored. He was receiving PT and OT but recently haven't heard if this has continued. Biggest issue is other residents taking his belongings. He has lost blankets, sweatshirts, pillow, sweatpants, slippers. Staff don't look at names on clothes when doing laundry. Even when I have noted another resident wearing his sweatshirt, staff didn't return it to him. So I do all of his laundry. But if room is unlocked during the day, other residents can take his things. Much better meals now that a chef was hired but everyone eats the same food. Today a resident didn't like what they were having and I didn't see them give her anything else.. There are many additional activities (trunk and treat, trips out). The daily activities are limited. Much time is spent watching TV. Hard to say since this is the only assisted living/memory care facility we have been involved with. Every day I am washing bedding. For the cost, I would hope staff would be more on top of his toileting/hygiene needs.
5
5
5
5
5
5
5
The Cottages of Perry Hall in Parkville, MD
3.9
(42 reviews)
I would say our experience with Cedar Creek of Shiloh was a 5. We looked at all the other places near us and this felt more like home for my dad. He actually picked it out of all the others
5
5
5
5
5
5
5
Charter Senior Living of Shiloh in Shiloh, IL
4.5
(29 reviews)
My loved one and I were residents at Charter Senior Living at Woodholme Crossing for a Respite stay and it was very good. Myself and my family liked it very much, everything was great. If we ever have the need again, we will use this facility again. Thanks for everything!
5
5
5
5
5
5
5
Care is outstanding. Highly recommend. Staff is awesome and compassionate
5
5
5
5
5
5
5
Virginia Place in Merrillville, IN
4.3
(32 reviews)
In comparison to other alternatives, Charter Senior Living of Verona (formerly Cedarhurst) is a safe, caring and very affordable home for seniors.
4
5
4
4
5
4
5
Charter Senior Living of Verona in Verona, WI
3.5
(27 reviews)
Educate yourselves to the extent possible in regard to terminology, their specific financial options, and what the patient actually wants in terms of late-life care. Then, don't be afraid to lean (even heavily) on your APFM rep. Mine was great at explaining what I didn't know, and in getting me into a proper mode of thinking. My mom was NOT terribly cooperative throughout the entire process, but she's back home now because of the excellent advice I received.
5
5
5
4
3
4
5
Charter Senior Living of Gainesville in Gainesville, FL
4.0
(35 reviews)
I can't wait to get my mom moved in ... the staff is so friendly and welcoming.
5
5
5
5
5
5
5
Residences at Wellpoint in Huntsville, AL
4.9
(57 reviews)
Welcoming atmosphere and fabulous food and the staff make you feel so welcomed.
5
5
5
5
5
5
5
Residences at Wellpoint in Huntsville, AL
4.9
(57 reviews)
What a lovely community! The food was delicious and the residents and staff were so friendly and helpful!
5
5
5
5
5
5
5
Residences at Wellpoint in Huntsville, AL
4.9
(57 reviews)
It's a very nice facility. The people were awesome. It's extremely clean and the food was better than most other facilities'. [name removed] was kept clean and in clean clothes. I would certainly recommend Charter Senior Living. [name removed] was only moved because of her inability to maintain the self-pay situation.
5
5
5
5
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5
Charter Senior Living of Hazel Crest in Hazel Crest, IL
4.2
(38 reviews)
They take very good care of my mother and if there is an issue it gets resolved quickly. I would highly recommend Charter to anyone.
5
5
4
5
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4
5
Charter Senior Living of Davison in Davison, MI
4.1
(11 reviews)
Very pleasant tour. Extremely nice people. Beautiful facility. Lots of nice amenities.
5
5
5
5
5
5
5
Residences at Wellpoint in Huntsville, AL
4.9
(57 reviews)
Absolutely beautiful facility! Luxury amenities and great people! Wonderful location just right off Highway 54 close to restaurants and shopping. Definitely the best senior living community you can find in Owensboro!
5
5
5
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5
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5
Calumet Trace in Owensboro, KY
3.0
(2 reviews)
Staff is great, can't speak for anyone else, haven't heard of any staff problem. They all seem to care, very helpful and patient with residents. Food seems great, no complaints from mom, she has gained weight there so I'm guessing she's eating well. They really didn't get involved with the move in, if we needed anything they were very helpful. Communication is very good and housekeeping is excellent.
5
5
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5
No data collected
5
4
Charter Senior Living of Shiloh in Shiloh, IL
4.5
(29 reviews)
There are 66 total Charter Senior Living Facilities.
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