Ardent Senior Living

This is a really nice place. Unlike the large facilities that we visited, it’s a cozy and homey environment. The staff is beyond wonderful and they seem to want to do everything they can to make these people happy. They were very friendly and answered all our questions.

I am a professional in the field and recently had the opportunity to visit. The community is a renovated estate, so it sits on acres of property with a pond and trees. Such a relaxing place for residents to take in nature and enjoy their retirement years. The staff is super friendly and among the best intheirmdields aa most of them have come from larger facilities and moved here because the atmosphere is relaxed and the care is superb. There is just something about this place that I cannot put my finger on, but you feel the warmth and love the minute you step through the doors. I would highly recommend them to my clients and anyone looking for a great, friendly and caring environment for their loved one.

We chose Birchwood Suites over the other local facilities due to a number of reasons. They are smaller, so the residents get more attention. The staff know everyone’s name and they follow them throughout the day to make sure they are comfortable and kept busy. They have new administration, who are working hard to renovate the community, create new programs, and make it even better for the families and residents. They have real, full physical therapy on site. Not just a couple of machines, so the continued rehabilitation is top notch. The whole place is very homey with a relaxed atmosphere, and the staff have been there for many years, which is very telling in a field where there is so much turnover. We are happy with our decision and recommend to all our family and friends.

I am so relieved to have found this community. I looked for months for the best place for my dad who suffers from some memory loss. I like that it is warm and homey. You can just feel the warmth and love when you arrive. The staff there truly care about my dad and I don’t feel like he’s just another number. He gets good supervision and they get him out doing things and going on trips, which he wasn’t doing at home. He loves the food and has put on a few needed pounds as he was not preparing meals and eating like he should. They make sure he gets his mediciane which is another reason why he could not stay in his home anymore. It’s consistent and now his whole demeanor and personality is back to who he was. I felt he would get at the other places I visited and because this is smaller, he feels more secure. The staff is amazing and keep in touch with us regularly and are always there to help us or lend a listening ear. They are truly amazing and I cannot thank them enough for what they do everyday for my dad.

We are so happy to have found this place! It is not one that advertises like the big chains do, as they seem to prefer to be exclusive to word of mouth so they don’t become like a warehouse. I was recommended by an attorney. After visiting numerous facilities, we settled on this one for a number of reasons. First, the grounds and building itself is breathtaking. My mother had her own hone with spacious property, and I could not see putting her in a place where she couldn’t continue to enjoy the trees and nature. They have a pond and walking paths that she enjoys. Second, the staff is amazing and go above and beyond to make sure the residents are happy and feel safe. Because it’s a smaller home like community, she gets a lot of attention. The new administrator is making a lot of positive, needed changes. Third, they are affordable and reasonable with their pricing. They don’t nickel and dime you for the care as it’s all included. I recommend anyone looking for an affordable, clean and caring home to give them a visit. I guarantee you won’t be disappointed.

I recently went on a tour, and this is a beautiful place. It has a certain charm that I didn’t get from other facilities I visited, and I was told it’s a former estate. It’s less like a hotel and more like a charming country inn. The grounds are breathtaking with a large pond and foot bridges, and the warmth when you enter is amazing. I was greeted by the receptionist, who couldn’t do enough to make me feel welcome. The staff was very friendly and the residents seemed so happy and well-cared for. I was told that they are doing renovations to make it even better. The recreation director had great activities in the calendar! This is definitely one of my top choices.

I work in the healthcare field and had the opportunity to visit recently. I’ve been here in the past, and I must say that the changes the new owner and administrator are making are wonderful to see. The whole place is brighter and the staff seem so much happier. What a wonderful, warm and inviting place for seniors to live and enjoy all the comforts of home, with staff right there to assist them. Residents were happy and the staff were so friendly and accommodating. Highly recommend to anyone looking for a quality and caring environment. I will be recommending them to my clients - great job, Birchwood!

I recently visited and was very impressed. It's a beautiful estate with a warm, home-like community and the staff are very friendly. The grounds are gorgeous. Everyone greeted us and the residents looked happy and well cared for. This is not a large type of facility like we visited previously where we felt our loved one would get lost in the shuffle. We were looking for a smaller place where she would get the closer care and supervision that she needs. Plus they include all the medication assistance and care, so there is no extra charge. Coming from her own home, we felt like this would be more comfortable for her. I think we found the perfect place!

Amazing renovations and really great care! The Administrator and Wellness Director are wonderful and really go above and beyond to make sure my mom is cared for at all times. I really appreciate the family environment and the compassion. Great place!

The care for my dad is wonderful. Staff are caring and many improvements have been made lately. This is an amazingly homey feel that has a great atmosphere. The Management staff are amazing and care deeply for the residents. Great place for seniors.

The new management team provides amazing leadership. The care and building have improved to a higher standard. I am very pleased with the new renovations and the customer service. The extended hours for the receptionist is a wonderful added personal touch. The new Administrator has improved the care for the residents. This is a great community for people needing assistance.

I have to start by saying Sutton gardens is truly a small unique facility from my first impression I did not care about the looks but the administrator is what sold the place for me to bring my aunt there. On a desperate Thursday afternoon I was able to speak to the administrator to get my aunt out of the Er all weekend until her move on Monday. I was very nerves but I know I made the right choice. The aides are very nice and social and I am happy [name removed] and I crossed paths because it’s not a company based facility she still texts me pictures and texts me to say everything is going well

Outside grounds great and very nice staff

I went Monday 10/09/17 to meet with [Removed] and got a tour of the facility to see if would be a good fit for my mother. I was very impressed with the cleanliness, the well manicured grounds, upbeat atmosphere, the activities and the facility. The staff was very friendly, professional and in tune to the residents. The facility has rehab on site which is a major plus for my mother's needs. While it doesn't have some of the bells and whistles of some of the newer facilities, it has what is important for the residents to be happy, safe and confortable. The suites are updated and clean. The residents are happy and are kept occupied. [Removed]was very knowledgeable and was able to answer all my questions. they are a pet friendly facility which is also a plus. I like the fact that its a smaller facility and communication between my family and staff should be easier. The all-inclusive price and the fact that they deal directly with my mothers Long Term Care insurance is also a plus.

We are happy with the care from this community. The staff is caring and caring, but sometimes seems to be understaffed. The menu is very good, They offer a nice menu and the activities are offered for the residents who are able to participate with the other residents.t. We would recommend this community for good care. They had what we were looking for.

I placed [Removed]. In Rosewood two years ago -Jones Manor at that time -[Removed] is handicapped -does not speak - as a result of a stroke at age 50 - six years ago - as well as being bi-polar and she is very well cared for at Rosewood. The biggest thing that is important to me is the staff . Everyone has always been very kind to her and she is pretty carefully watched which is necessary. Her medications are carefully administered. I am always kept informed about all of her needs. An aide is always available to go with me when I take her out to doctor visits, etc. She is given assistance to call me in the evenings. She gets the bus out to movies, shopping, lunch etc. which is very important to her. I am very pleased to have her there.

This is a smaller community compared to the other we looked at, but my wife is doing well since her move here. I like it, it isn't too fancy, and its affordable. I feel the staff are very kind, genuine people. They really care about their residents, and even knows all of them by their first name. They have been very helpful, and accommodating to my family. I do feel comfortable with her move to this community, it has provided me a with a peace of mind knowing she is in good hands. This is a great community, and I would recommend it.

I am very pleased with the care my husband is receiving at this community. He has improved since moving into Sutton Gardens. The staff are patient. This is a smaller community so he receives more personal care. The food is good and the meals are sufficient. The community is clean and there is a good mixture of residents. I am comfortable with him living here and I would recommend this community.

My dad is great since becoming a resident. It is a smaller community that is more suitable for his dementia. It is the perfect place for my dad. He has no complaints about the meals and activities. The staff communicate well with me and when I visit weekly, they are more than willing and open to my questions. I absolutely would recommend this place.

I was very happy the way the staff handle themselves in every way. The first talks was about how they can care for my aunt not about money. They handled themselves in that manner right to the end. We settled the final bill in a very friendly, fair and honest way. If I need a home again I will go there. Thank you Sutton Gardens