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Serenity Homes

504 Bassett St, Windsor, WI 53532

6 reviews
Add review
5 star
33%
4 star
33%
3 star
0%
2 star
0%
1 star
34%
See all reviews
8.2
Review score
37 reviews
11 facilities
For more information about senior living options:
(866) 374-4058
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anonymous
-
Resident/client
4.5
Serenity doesnt do give the place any justice
The facility is huge and has a great community environment quality. The staff and doctors are very informative,

About the facility
Serenity Homes

Serenity Homes in Windsor, WI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Compare

Serenity Homes
Serenity Homes

504 Bassett St, Windsor, WI 53532

New Perspective Senior Living Sun Prairie community exterior
New Perspective Senior Living Sun Prairie

222 South Bristol Street, Sun Prairie, WI 53590

Tallgrass Senior Living
Tallgrass Senior Living

605 Chase Blvd, Sun Prairie, WI 53590

Talamore Sun Prairie community exterior
Talamore Sun Prairie

275 N City Station Dr, Sun Prairie, WI 53590

Review score not available
9.1
Review score
79 reviews
9.1
Review score
79 reviews
5 star
56%
4 star
32%
3 star
6%
2 star
3%
1 star
3%
9.1
Review score
28 reviews
9.1
Review score
28 reviews
5 star
50%
4 star
32%
3 star
14%
2 star
4%
1 star
0%
9.1
Review score
16 reviews
9.1
Review score
16 reviews
5 star
56%
4 star
25%
3 star
13%
2 star
0%
1 star
6%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Serenity Homes

6 reviews
5 star
33%
4 star
33%
3 star
0%
2 star
0%
1 star
34%
Write a review
A Place for Mom has scored Serenity Homes with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Serenity Homes has 6 reviews with an average "overall experience" of 3 out of 5.
Overall Rating
3.0
Cleanliness
3.3
Friendliness
3.4
Care Services
3.0
Staff
Meals & Dining
Activities
3.0
Value for Cost
3.3
A Place for Mom has scored Serenity Homes with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Serenity Homes has 6 reviews with an average "overall experience" of 3 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
anonymous - Family/friend
Memory Care
November 19, 2017
0.5
STAY AWAY
Absolutely stay away from this place. Bruising and abrasions on patients. Laundry put in the wrong patients' rooms. Nails sticking out, drywall and paint chipping away from the walls, nursing staff without proper licensing, workers going in and out to sit in cars smoking. All residents parked in front of TVs without any interaction. There are lots better places out there!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Resident/client
Memory Care
January 25, 2016
4.5
Verified Review
Serenity doesnt do give the place any justice
The facility is huge and has a great community environment quality. The staff and doctors are very informative,
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
December 28, 2015
5.0
Verified Review
Highly recommended
The place is very nice. You could talk to the staff when needed. They were very friendly and they would talk to you. He was very happy there. They kept him clean and neatly shaved I would definitely recommend Serenity Homes.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
April 3, 2015
4.0
Verified Review
I got to talk to some residents, who said it was nice.
They have a community cat. The rooms are very spacious. I got to talk to some residents, who said it was nice. The staff was very nice as well. I was unable to choose this community because of the cat.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
James R. Wilson - Family/friend
Memory Care
March 1, 2014
3.5
Verified Review
Good management
As best I can tell, after such a short amount of time, this facility seems very well managed under Bethany Firkus. The staff appear to be well trained and up to the task of dealing with the behaviors which accompany dementia.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
3.5
Activities
3.5
Daughter - Toured community
Memory Care
October 30, 2013
0.5
Verified Review
Horrible place, needs a lot of time and money
I was just appalled at what I saw there. The cleanliness, the furniture was just horrific, there's a horrible alarm when you first come in, no matter if you have a key or not. It's a deafining alarm and the manager said they were trying to get someone to come in and fix it. The residents were all sitting in a catatonic state, maybe they're just that far gone, but there was nobody in there working with them. I tried to talk to them and got one look, there was just a cold, institutional feeling. I was standing looking out the window and the sun was coming through onto some empty chairs and the smell coming from those chairs was horrible. It needs a lot of attention and I think they know that but they aren't getting enough money. The picture on the brochures showed these nice flower beds and they're really filled with weeds. There were so many "we're going to... we've got plans to..." it just didn't feel right and that alarm! I had to cover my ears and it was just 15 feet from several residents rooms. I could see it going off if there was in intruder, but even if you have a key it goes off.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Serenity Homes
October 31, 2013
I'm sorry you felt this way. I assure you that cleanliness is a top concern for us and we take pride in having a clean community that is odor-free. We also have an activities program that is continuing to improve and become more evolving. We have started a morning exercise program called "Movement is Medicine" that includes various morning exercise activities followed by healthy fresh fruit smoothies made in-house daily. We have an exceptional care team that is very friendly and Resident-Oriented. Our care team enjoys getting to know our residents and what they like/dislike. We work primarily with Resident who have Dementia/Alzheimer's so our alarm system is for the safety of our residents. We have the alarm system in place to know when the doors are opened to alert our care team if one of our residents would decide to leave unattended. Again, my apologies that you felt this way when you came to tour. I assure you we take pride in our community and the care we give to our residents.
Viewing 1-6 out of 6 reviews

Amenities
at Serenity Homes

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Beautician

Languages spoken

  • English

Activities

  • Devotional Activities Offsite
  • Activities On-site

Neighborhoods
around Serenity Homes

See what the neighborhood has to offer and what’s nearby:
Serenity Homes in google map

Frequently Asked Questions
about Serenity Homes

Serenity Homes offers Studio. Learn more.

Call (608) 846-8610 to reach a resident at Serenity Homes.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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