Spring Arbor Management, LLC

There is nothing to dislike about Spring Arbor. The staff are amazingly attentive, responsive to needs, friendly and qualified. They are really overall wonderful. There are some personal complications and difficulties with my loved one, but to no fault of the community or the staff. They know my face and I have their cell phone numbers, so I can easily contact them to verify information or check on things. There are certain things I've noticed that could be improved for the price you pay, like cleanliness, worn paint & rugs, door jams, etc. - but I am aware that they've brought in a new maintenance director & personnel, so there's hope that those things will be resolved soon. Overall I feel genuinely positive about the community.

This was a beautiful community with nice staff. The community wouldn't allow food or beverage in the resident's rooms.

This was a nice community. It was too far from family and this was the downfall.

We had a good tour experience with The Gables on Pelham. The assisted living portion of the facility looked great, but my mom needed memory care. They do have memory care here but I just did not click with the staff as much as I did with the staff at another facility.

Super impressed with this facility! As soon as I toured, I immediately reserved a room for my mother. I’m excited about my mothers new residency!!

I had checked many other communities before my loved one went here. I did not find the other communities to be as clean or as friendly with me as I found here at Wickshire. I was very particular with my choice, I would not put my husband in a place where I would not want to be myself and this place checked all of the boxes for the best community that I could find.

I would recommend Spring Arbor out of any place right now in Rocky Mount, value-wise and also because of the staff. The Executive Director and the RN have been top notch. They let me know if anything is wrong with my loved one. Their marketing person is excellent and had great follow-up. She made us feel comfortable and wasn't pushy. The building itself is not upscale, but the social atmosphere is what turned us on to Spring Arbor. I don't know a whole lot about the activities, but my loved one has mentioned Bingo, music they brought in, and an outing they went on. The staff know their residents by name. I can see that they truly care and don't just ignore their residents. And that's what makes me feel comfortable having my loved one here.

The tour experience with Spring Arbor was awesome and we loved the staff. It felt very familiar when we walked in. For us it just came down to the atmosphere, the paint colors here were darker and we wanted something bright. They also have assisted living and memory care and I thought that may confuse my mom.

We chose Wickshire Creeks Crossing because of the cleanliness of the facility and we thought it was a good deal as far as the price goes for the services that are offered. It is a smaller facility and the residents seem to get the attention that they need. We would recommend them to others.

You go in there thinking the worst, but it's actually the best. It's not at all like a nursing home - it's a true senior community, a great place where you can relax. The atmosphere is great. I love the big framed picture of a horse in the lobby, and they're right next door to a riding studio/farm. There are ties in to the military with the VFW as well. The elevator is in perfect condition. There's a good cleaning crew, and there are no typical nursing home smells. You get your own apartment, that you can set up however you want it. And you can come and go as you please. They allow animals and are welcoming to visitors. My sister loves it there. The staff are very nice, and they're great with her. I've never seen her so happy and relaxed. She's enjoying a painting class, playing piano, and she even got her picture in last month's Facebook post. They have great food, and medical attention when you need it. There's a beauty shop, a theater, and a bar that you can enjoy on site. The other residents are always welcoming to new people. I've never met one standoffish person. They're willing to show you their apartments and talk about the place. And they take the time to care for one another. It's just a terrific place!

Four of us went to White Springs the other morning and met with one of their directors, who is very good at what she does. She took us around this facility, explaining how it all fits together, straightforwardly answering our many questions and asking many of her own, trying to get a sense of if White Springs could be an answer. She introduced us to both residents and staff members; everyone is smiling! Bottom line, the residents are happy, the meals are great, the place is shiny and bright. We have not made our decision yet, but some nice music is beginning to play!

Its a really nice well ran place the people are nice and accommodating the atmosphere is nice. If I had to go here I would go here.

Our first impression right away was the staff members, they are all very nice, personable, professional and very knowledgeable. The facility is always very clean, the price is high but if you are looking for a place for your loved one this is the place to be. We highly recommend this community.

They have an RN on staff. This is a nice community. I would recommend the community to others for their loved ones. Their service and friendliness stand out to me. Some of the activities available include theme weeks, movies, outside entertainment, and more for the residents to choose from.

This community is really nice and new. Everything is very well maintained and the staff were very helpful when I was looking and moving in. Even now they know my name already and are very responsive even though my loved one has not been there long. I would recommend this community.

We chose Spring Arbor of Lessburg because when we went to toured it with my MIL, the staff members were all very engaging with the residents and were extremely friendly. The room sizes at the facility are very nice, she has a studio apartment and it is plenty of room for her. I would recommend to others looking

We had a great tour with Spring Arbor. The facility looked to be very nice it was just not the right fit for my mom.

They are amazing here, he is going for the 3rd time this week for a stay. The staff are all very kind and they are the only place in the town that will do a week respite care, all of the other places we looked at required a month minimum. I like that it is a smaller facility so the care is more personalized. I would recommend to others looking.

We had a great tour with Spring Arbor. The facility is beautiful and had really pretty grounds. It was too big for my dads liking, but I would move there myself if it came down to it.

We liked this community a lot. This was our second choice, there was just another community that our loved one liked better.