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8.1
Review Score
655 Straits Turnpike, Watertown, CT 06795
The Ivy at Watertown is beautiful, we have no problems there at all, the services are fine and the rooms are beautiful. We have had a few meals there ourselves and they are really good. The activities also...
40 Court Street, Westfield, MA 01085
The staff are incredible. They understand dementia and approach each resident individually and highlights their strengths and interests. My aunt is happy, comfortable and among friends.
763 County St, Taunton, MA 02780
The onboarding could be improved. We had to iron out a few things over the first few weeks that I believe should have been dealt with on day one or two: laundry, hair washing regimen, communication on...
140 Franklin Street, Stoneham, MA 02180
My loved one is currently a resident at The Arbors at Stoneham. Overall, this facility is not a bad place and the staff try their best, they just need more help. The director of the Memory Care unit is nice...
130 University Dr, Amherst, MA 01002
My father is on the memory care unit: The staff is very willing to talk and listen to families. The activities staff try's hard to keep those who are able, active and involved in activities throughout the...
929 Memorial Dr, Chicopee, MA 01020
We are very happy with where our loved one is at, we would not move her for any reason. It is a lot of money but for someone who takes advantage of all the different amenities that are offered it is worth...
15 Meridian Street, Greenfield, MA 01301
It's a great experience. We picked this community, because of the good reputation and they are nice to deal with. It was close to me, and my daughter. I would recommend to others.
21 Broadway Rd, Dracut, MA 01826
The staff has been very good. The food is pretty good. The price is very affordable. My loved one is very comfortable, pretty content and happy to be there. I picked this community because the location is...
The Arbors is unique in that it is a third-generation family owned and run business with a well-established work ethic and the drive to make a difference in people’s lives. Fairness is of the utmost importance for family, pricing, staffing and residents. They work hard to provide a quality...
123 West Road, Ellington, CT 06029
The staff is very friendly and helpful. The housekeeping is excellent, they are right on top of things. Communication with family could be better, there are no regular updates from Nursing, you have to ask....
The Ivy at Ellington is the newest assisted living residential community from The Arbors Assisted Living Residential Communities. Ellington has its roots as an agricultural community as well as a resort community with Crystal Lake within its boundaries. Conveniently located in Ellington,...
Review Score
108 reviewsOut of 10
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4 star
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A Place for Mom has scored Magnolia Management with 8.1 out of 10 using our proprietary review score based on 51 reviews in the last 2 years. Over all time, Magnolia Management has 108 reviews with an average "overall experience" of 4.4 out of 5.
This place is gorgeous. Brand new facility. Larger 1 BR and good size studio both with kitchen/kitchenettes. Granite counter tops. Beautiful bathrooms with multiple timer settings for lights and heat lamp. Big walk in showers with safety seats and hand rails. Family owned and run business. Lots of activities, bus trips, flexible meal schedules, etc. All-inclusive except phone and cable TV. Beautiful.
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The Arbors at Dracut in Dracut, MA
4.1
(12 reviews)
We looked at quite a few communities ranging from the South Shore to the North Shore and this was the best fit. It is close to my mother's doctors. The community itself is almost brand new only a couple of years old it is always bright and shiny very well kept and clean. The staff is amazing here they know the residents by name and the family members they are so nice. My mom does the activities and goes to the social events. She loves the food and the only complaint she has is the portions are too much.We would highly recommend this community.
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The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
My mom moved in to the Arbors in June. She loves it! The staff are wonderful and happy. The food is amazing. My mom is happier than she has been in a long time. I would highly recommend this community.
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The Arbors at Dracut in Dracut, MA
4.1
(12 reviews)
I moved my Mom in to the Arbors at Dracut in June. The staff has been wonderful. The food is amazing! The staff is kind, caring and seem to love their jobs. My mom is happier than I have seen her in a long time. I would highly recommend this community.
5
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The Arbors at Dracut in Dracut, MA
4.1
(12 reviews)
I like knowing that my father is doing good with the care of the nice. He likes the menu of the meals that are offered. The community is clean and he likes the enviroment. The staff offer him to participate with the other residents. We would recommend this community for the excellent care for other families.
5
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The Arbors at Amherst in Amherst, MA
4.6
(6 reviews)
Bright and clean, lively atmosphere with lots of residents coming and going - hopping on a mini-bus as we arrived, attending WII Bowling inside, and constantly on the go in twos or threes through the halls as we toured - we had an overall impression that it's a beehive of activity, and we were only there an hour! Conveniently located in Chicopee and they seem to take full advantage of the nearness of community concerts, local restaurants, and shopping. A beautiful, modern facility.
5
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The Arbors at Chicopee in Chicopee, MA
4.5
(10 reviews)
The tour person was fantastic. The rooms were nice. They offered more activities, and they were more reasonably prices.
The Arbors at Taunton in Taunton, MA
3.9
(14 reviews)
We like the place and feel it is the right place for my loved one. There have been a couple of times for the staff took longer to get back to me than I had anticipated. The community was able to walk us through the integration of our loved one into the community. Also, let us know the timeline that it would take for our loved one to adjust to the community. The staff are responsive to my loved one's care needs. I would recommend the community to others for their loved ones.
5
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5
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The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
The Ivy community as a warm and welcoming atmosphere to it, the place is pleasant and has no fowl smells. The food is decent and delivered and served mostly on time. Everyone has been pleasant to work with, and we think the value for cost is pretty good and right on par.
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4.5
4.5
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4.5
4.5
The Ivy at Ellington in Ellington, CT
4.2
(10 reviews)
We chose this facility because it was in her hometown and we liked the common rooms and individual room sizes, and the lovely courtyard where they have picnic tables and residents can do some gardening. The staff I met were also very friendly. They have 2 sizes of rooms so you are able to choose based on your needs. The bathrooms are very large. They do have a respite room here also which is very nicely furnished. So if someone is thinking about moving in, you are able to try it out for 30 days. Or if your family member you are staying with leaves town and you need a place to stay, it is a great option. They also have memory care on the second floor. I would recommend this community.
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The Arbors at Chicopee in Chicopee, MA
4.5
(10 reviews)
The onboarding could be improved. We had to iron out a few things over the first few weeks that I believe should have been dealt with on day one or two: laundry, hair washing regimen, communication on family visits. The staff have been great. Housekeeping great. The meals are excellent. I would recommend this facility to others.
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3
The Arbors at Taunton in Taunton, MA
3.9
(14 reviews)
Overall The Arbors at Taunton is a very good place. It is kept clean and neat. The staff is welcoming and I/she feel safe with her living there. They have been great to get her involved in activities and always appreciating of her helping other tenants. Sticker shock on any of these facilities is overwhelming. But, she is safe there and isn't looking to leave or say anything negative about it. Everyone is different and has different needs. This location suits her and her abilities for now. I would suggest it be looked at pending the potential tenants needs. I can't say anything bad about them. Always room for improvement. They are great to deal with.
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The Arbors at Taunton in Taunton, MA
3.9
(14 reviews)
The staff at The Arbors at Taunton are super friendly and they are constantly having events for the residents and invite family to come join as well. I think more effort could be made with cleaning. There are some stained fabrics on chairs and carpets that should probably be replaced. But they do seem to focus on the care and the well being of the residents. I would recommend them as their prices are fair in comparison.
3
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The Arbors at Taunton in Taunton, MA
3.9
(14 reviews)
My loved one is currently a resident at The Arbors at Westfield and everything at this facility has been mostly good for her so far. Most of the staff are very friendly and helpful. It takes maintenance a very long time to accomplish things. Also, my loved one's apartment building seems to have an issue with cooling down. The building is very hot. The move in process was okay. Communication with the family is okay. I would probably recommend The Arbors at Westfield to others, but we will see.
4
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The Arbors at Westfield in Westfield, MA
4.6
(13 reviews)
What stuck out about The Arbors at Taunton was that the facility was a round circle format, and very well appointed, and seem very quaint and cozy versus big and spacious and spread out. Even though the staff does a difficult job, they always take time to stop and really listen to questions and concerns presented to them and make an effort to remedy and follow through which we appreciate. I highly recommend The Arbors.
4
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The Arbors at Taunton in Taunton, MA
3.9
(14 reviews)
My loved one is currently a resident at The Arbors at Stoneham. Overall, this facility is not a bad place and the staff try their best, they just need more help. The director of the Memory Care unit is nice and listens and corrects where she can. There have been issues with making sure that showers are given and that the bathroom in my loved one's unit is being cleaned and the laundry being done. I do know that the Memory Care unit is short staffed, which directly contributes to this. The staff that they do have are nice and they engage with my loved one. The food could be improved for lunch and dinner. The activities are appropriate and they do get the whole facility together daily. The events that I have been to have been nice. Overall, I know all facilities have some issues. My loved one doesn't always use her help/call button that she has and that is a problem. I would recommend this facility to others.
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The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
I really think (assuming quality has remained the same - mom passed away 23 months ago) that if the prospective resident's families are reasonably close by, it's close to "as good as it's going to get." I think the price was not cheap; but then I wouldn't expect that. And I appreciated The Ivy extending the military discount to my Mom's Intelligence service. I think staff turnover was a challenge, but it seemed to be managed alright. The food was not bad; I sometimes opted to eat with my Mom. I'm guessing the only ways to make a substantial difference in overall quality of the experience would be either finding a significantly swankier place (if such a place exists nearby), or staff up a 24 hour operation out of one's home or a nearby house or apartment. I really appreciate the care and comfort Mom and the rest of us received there.
5
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The Ivy at Ellington in Ellington, CT
4.2
(10 reviews)
My loved one is a resident at The Arbors at Stoneham. The overall experience has been good. The staff are nice. The housekeeping is good. The meals are okay. Like any apartment, families can come and go during hours. Other families need to know it's not a Nursing Home, it's Assisted Living. Big difference. For my loved one's case, the location is great because it's in my town. I can't rate the Value for Cost as I have nothing to compare to.
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The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
The tour at The Arbors of Greenfield was nice as well. The downfall for us, was this was more than we wanted to spend for my loved one, as they are self pay.
The Arbors at Greenfield in Greenfield, MA
3.8
(6 reviews)
The Ivy at Watertown is beautiful, we have no problems there at all, the services are fine and the rooms are beautiful. We have had a few meals there ourselves and they are really good. The activities also seem to be fine. The staff also are really good about bringing our loved one his medication three times a day which we think is the most important.
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The Ivy at Watertown in Watertown, CT
4.9
(19 reviews)
There are 9 total Magnolia Management Facilities.
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