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7.9
Review Score
655 Straits Turnpike, Watertown, CT 06795
The Ivy at Watertown is beautiful, we have no problems there at all, the services are fine and the rooms are beautiful. We have had a few meals there ourselves and they are really good. The activities also...
763 County St, Taunton, MA 02780
The onboarding could be improved. We had to iron out a few things over the first few weeks that I believe should have been dealt with on day one or two: laundry, hair washing regimen, communication on...
40 Court Street, Westfield, MA 01085
my mom hasn't engaged in much since activities are not her thing. our loved one does complain about the meals. However, the tour was very helpful & in depth. The apartment is lovely although very hot ; no AC...
130 University Dr, Amherst, MA 01002
I've been very pleased with the care they've given my dad and with their attentiveness. Also their communication with me has been excellent. There's always a call or a text from them to tell me if...
929 Memorial Dr, Chicopee, MA 01020
We are very happy with where our loved one is at, we would not move her for any reason. It is a lot of money but for someone who takes advantage of all the different amenities that are offered it is worth...
15 Meridian Street, Greenfield, MA 01301
It's a great experience. We picked this community, because of the good reputation and they are nice to deal with. It was close to me, and my daughter. I would recommend to others.
140 Franklin Street, Stoneham, MA 02180
My loved one is currently a resident at The Arbors at Stoneham. Overall, this facility is not a bad place and the staff try their best, they just need more help. The director of the Memory Care unit is nice...
123 West Road, Ellington, CT 06029
I really think (assuming quality has remained the same - mom passed away 23 months ago) that if the prospective resident's families are reasonably close by, it's close to "as good as it's going to get." I...
The Ivy at Ellington is the newest assisted living residential community from The Arbors Assisted Living Residential Communities. Ellington has its roots as an agricultural community as well as a resort community with Crystal Lake within its boundaries. Conveniently located in Ellington,...
21 Broadway Rd, Dracut, MA 01826
The staff has been very good. The food is pretty good. The price is very affordable. My loved one is very comfortable, pretty content and happy to be there. I picked this community because the location is...
The Arbors is unique in that it is a third-generation family owned and run business with a well-established work ethic and the drive to make a difference in people’s lives. Fairness is of the utmost importance for family, pricing, staffing and residents. They work hard to provide a quality...
Review Score
105 reviewsOut of 10
5 star
64%
4 star
24%
3 star
7%
2 star
3%
1 star
3%
A Place for Mom has scored Magnolia Management with 7.9 out of 10 using our proprietary review score based on 51 reviews in the last 2 years. Over all time, Magnolia Management has 105 reviews with an average "overall experience" of 4.3 out of 5.
The IVY at Watertown is a top notch Assisted Living facility. The place is super clean, the food is delicious, and the staff go above and beyond. Everyone from Management down is always so friendly, helpful, and accommodating. All of the residents including the Memory Care Floor always seem so happy and engaged in Activities. It is a great place to be!
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The Ivy at Watertown in Watertown, CT
4.9
(19 reviews)
The Ivy at Watertown is a beautiful well kept community. The food is delicious, the staff go above and beyond, and the residents are super kind and friendly. Great atmosphere with tons of fun activities that keep residents engaged.
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The Ivy at Watertown in Watertown, CT
4.9
(19 reviews)
The food is delicious and the staff is wonderful!
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The Ivy at Watertown in Watertown, CT
4.9
(19 reviews)
From the food, the care and overall environment, I couldn’t be happier!
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The Ivy at Watertown in Watertown, CT
4.9
(19 reviews)
This by far is the best pace for my father. I was warmly greeted and in awe of how clean, new and beautifully done this senior living community is! I can picture my father enjoying the rest of his life here. The staff are amazing and I met almost all of them on the first visit! They are kind and understanding and above all heard my story and understood what my father needs and actually helped me. The marketing director was wonderful, kind, supportive and extremely knowledgeable. I met the Chef and learned about the great restaurant style 3 meals a day with many options to choose from, and that's important for my dad! I met the Activity director who was friendly and shared her exciting calendar that engages residents, something my dad can truly benefit from! We passed the wellness office and I met one of the nurses who got up and just briefly chatted with me and I was so impressed that she offered concern and advice for my dad. I will definitely be moving my father into this community!
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The Ivy at Watertown in Watertown, CT
4.9
(19 reviews)
The staff has been very good. The food is pretty good. The price is very affordable. My loved one is very comfortable, pretty content and happy to be there. I picked this community because the location is excellent, and convient. It's a smaller community, and easy for the residents to get around. They have a nice lounge area for coffee. I would highly recommend this place.
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The Arbors at Dracut in Dracut, MA
4.1
(12 reviews)
The Ivy at Watertown is the perfect place. I would highly recommend them, in fact, we've got someone else who's moving in next week. The care services during the week are a 5/5, but on the weekend they are short-staffed. My relative needs assistance getting in his bed and pulling the covers up, but sometimes they don't come because they are busy with other people. He's also very weak and would like someone to walk him to his room, but they can't provide that because they don't have enough people. The staff, however, are very lovely caring people. The food is very good; my relative can't chew very well so sometimes the food is a little al dente, but he loves the variety. I think they had pork ribs today and he loves their pork ribs. They have such a good variety that sometimes I look at the menu to get an idea of what I should have supper. They have physical therapy and occupational therapy available if needed and open occupational therapy that you can go to in the gym. He goes to the music activities and most of the other stuff. There's a lot of things he does and some things he's too tired for. I think it's a fantastic and great place.
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The Ivy at Watertown in Watertown, CT
4.9
(19 reviews)
They are more than accommodating for my aunt's needs. The staff are friendly, very helpful, and concerned about her well being. I wish she would participate in activities, but they respect her choice. Also the residents themselves are so friendly and nice. You can tell they are well taken care of.
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The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
We love The Ivy. My mom was made to feel very welcome when she got there. They had some of the existing residents take her around and eat with her. And she says everybody is so friendly and nice. She really likes the food. There's a good variety, and she enjoys that they serve ice cream. The facility itself is beautiful. We looked at quite a few different places, and this was one of the better ones, and a good value comparatively.
5
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The Ivy at Watertown in Watertown, CT
4.9
(19 reviews)
The Arbors at Amherst has been wonderful, especially with the whole process as it was happening they were great at explaining everything. On move in day the staff were all super accommodating and helpful with getting her room all set up for her. They offer a lot of activities for the residents so that has been nice. It is expensive but we think it is worth it for the peace of mind that we have.
5
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The Arbors at Amherst in Amherst, MA
4.5
(5 reviews)
What stuck out to my mother the most about The Arbors was the overall feeling we got when walking it, it was definitely the most homey and comfortable place that we saw and it is a smaller community. She has a 1 bedroom deluxe room so it is plenty big enough for her things. So far things have worked out pretty well and we would recommend them to other families.
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4
The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
We moved our mother to the Arbors in Westfield approximately 4 years ago. She was able to 'try' out the facility by renting a furnished unit for a short period of time while she was waiting for an apartment to become available. She was in the temp apartment for about 3 months and then moved to a permanent unit. The apartments are spacious with a full separate bedroom, large bath and combination living/kitchen area. All the staff are attentive and caring and treat the residents like family. They even had Mom's favorite ice cream in her new apartment for move-in day! The activities are great, food yummy and common areas lovely. Our family has peace-of-mind knowing she's in good hands!
5
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The Arbors at Westfield in Westfield, MA
4.6
(12 reviews)
The layout of the facility is great. If anybody has parents struggling with any type of dementia or memory issues, the layout in itself is amazing. I toured 9 places and this was the best. It is one big circle so you cannot get lost. It is beautifully decorated as well. The staff is incredible and that is what really makes it. A couple of people that really stick out are [name removed] the sales and marketing coordinator, [name removed] who is the executive director, and the chef [name removed]. I cannot say enough about them, it has been a surprisingly easy transition and my parents love it here.
5
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The Arbors at Dracut in Dracut, MA
4.1
(12 reviews)
We have been very happy with The Arbors. We chose this facility because of the convenient location, I wanted to be able to get to her and see her often. It is also more reasonably priced because they have a roommate option. The activities director that they had was absolutely amazing but she did just leave last week so we have high hopes. It is expensive but to me it is worth every penny. The staff are all very nice and really care for the residents,
5
5
No data collected
4.5
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The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
We think The Arbors is terrific. You can tell that the staff truly care about their residents. There is not a single person here that is not always happy and in s positive mood. They do seem to have a lot of great activities provided and they do a good job trying to get mom to participate. I would recommend them and already have.
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The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
I would recommend this community for your loved one. The staff are friendly and they have had some of their own family become residents at the facility and that makes it a good thing because they care for them like family.
5
5
No data collected
5
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The Arbors at Chicopee in Chicopee, MA
4.5
(10 reviews)
My brother, sister in law, and I started with a list of six communities when we were seeking a new place for Mom. She had made the decision to trade the comfort of her home of 55+ years for the convenience and safety of Assisted Living. The Arbors at Stoneham was the first place we looked at, and I think we all knew it was the right place, but we looked at all the other options so we could be sure we'd done due diligence. Sure enough, we ended up back at The Arbors. What convinced us? Caring people, a very open and sunny campus, homey apartments, good food, lots of very varied activities. And did I mention caring people?? It is the number one reason why this place stands head and shoulders above everyplace else we looked at. Mom has been there three weeks now, and it was rocky in the beginning. It's a tough adjustment. But now she is loving the community, loving the staff, loving the mealtime socializing especially. This is the right place.
5
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The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
What stood out to our family the most in the beginning was how caring the staff members are. The community is clean and well maintained and the activities are starting to come back.
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The Ivy at Ellington in Ellington, CT
4.1
(9 reviews)
In 2019 I inquired about assisted living for my father who needed Portuguese companionship, I took a tour and was impressed with quality of care and attention to every resident. Unfortunately, they didn't have any resident in the assisted living that spoke fluent Portuguese and soon after, Covid was upon us. My father moved in with me. His memory during Covid deteriorated and we needed more help. The Arbors reconnected with me, had me take a tour of their Memory Care Unit. Who had more Portuguese speaking residents in the memory care. [name removed] was very helpful. The patients were engaged and the staff were very attentive to the residents. Taking dad for a tour soon.
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The Arbors at Taunton in Taunton, MA
3.9
(14 reviews)
The person that runs the community is excellent. The staff are easy to talk to. I would recommend your loved ones go there. I would change nothing about the community. The best thing is the Executive Director.
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4.5
5
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The Arbors at Stoneham in Stoneham, MA
4.6
(18 reviews)
There are 9 total Magnolia Management Facilities.
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