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The Arbors at Stoneham

140 Franklin Street, Stoneham, MA 02180
9.1
Review Score
17 reviews

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The Arbors at Stoneham community exterior
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Lisa - Family/friend
4.0
A Caring Place

My loved one is currently a resident at The Arbors at Stoneham. Overall, this facility is not a bad place and the staff try their best, they just need more help. The director of the Memory Care unit is nice and listens and corrects where she can. There have been issues with making sure that showers are given and that the bathroom in my loved one's unit is being cleaned and the laundry being done. I do know that the Memory Care unit is short staffed, which directly contributes to this. The staff that they do have are nice and they engage with my loved one. The food could be improved for lunch and dinner. The activities are appropriate and they do get the whole facility together daily. The events that I have been to have been nice. Overall, I know all facilities have some issues. My loved one doesn't always use her help/call button that she has and that is a problem. I would recommend this facility to others.... Read more

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About the facility The Arbors at Stoneham

The Arbors at Stoneham in Stoneham, Massachusetts, is an assisted living and memory care community marked by an airy foyer with cathedral ceilings, a state-of-the-art campus designed to meet the needs of your loved one. Founded in 2014, the community has 58 traditional residences and 26 for memory support. The Arbors at Stoneham is among ten communities in the family-owned and operated business with a quarter of a century of experience in serving seniors.

Your loved one can be helped with everyday tasks such as grooming, and taking medications. Nurses are available throughout the day and on-site health care visits — including for physical therapy, occupational therapy, podiatry, and audiology — eliminate the need for inconvenient trips outside the community. Weekly housekeeping and personal laundry services take away the hassle of household chores.

In the memory care neighborhood, residents have individualized care plans overseen by caregivers with specialized training and specialized services and amenities designed for seniors living with dementia.

The Arbors builds a strong community through its resident council, daily programs, weekly shopping trips, and group fitness classes. Several common areas — including lounges with fireplaces, outdoor patios, a library, and a pub — invite residents to join in conversation with others.

The...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Arbors at Stoneham is a community within Magnolia Management properties. See all Magnolia Management communities.

Pricing for The Arbors at Stoneham

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Arbors at Stoneham140 Franklin Street, Stoneham, MA 02180
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Studio
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Studio
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1 bedroom
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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Active promotion
No
Active promotion
  • Room Discount

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Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at The Arbors at Stoneham

Health Care Services

Memory Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Guest Meals
Meals Provided
Professional Chef
Room Service

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Bar or Pub
Private Dining Room

Transportation & parking

Resident Parking Available
Uncovered Parking

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Billiards Lounge
Game Room
Movie or Theater Room
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community

Languages spoken

English
Italian

Activities

Devotional Activities Offsite
Art Classes
Cooking Classes
Educational Speakers / Life Long Learning

Reviews
for The Arbors at Stoneham

Write a Review
9.1
Review Score
17 reviews

Review Score

17 reviews
9.1

Out of 10


5 star

71%

4 star

30%

3 star

0%

2 star

0%

1 star

0%

A Place for Mom has scored The Arbors at Stoneham with 9.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Arbors at Stoneham has 17 reviews with an average "overall experience" of 4.7 out of 5.

How we score communities
Cleanliness

4.9

Friendliness

4.9

Meals & Dining

4.3

Care Services

4.6

Activities

4.6

Staff

4.9

Value for Cost

4.7

Overall Experience
12
5
0
0
0
Date Submitted
0
3
6
Reviewer
1
14
2
0
Care Received
7
10
1-17 of 17 reviews
Sort by

4.0
Lisa - Family/Friend
Assisted Living
July 31, 2023
Verified Review
A Caring Place

My loved one is currently a resident at The Arbors at Stoneham. Overall, this facility is not a bad place and the staff try their best, they just need more help. The director of the Memory Care unit is nice and listens and corrects where she can. There have been issues with making sure that showers are given and that the bathroom in my loved one's unit is being cleaned and the laundry being done. I do know that the Memory Care unit is short staffed, which directly contributes to this. The staff that they do have are nice and they engage with my loved one. The food could be improved for lunch and dinner. The activities are appropriate and they do get the whole facility together daily. The events that I have been to have been nice. Overall, I know all facilities have some issues. My loved one doesn't always use her help/call button that she has and that is a problem. I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
April 24, 2023
Verified Review
Our experience at The Arbors

My loved one is a resident at The Arbors at Stoneham. The overall experience has been good. The staff are nice. The housekeeping is good. The meals are okay. Like any apartment, families can come and go during hours. Other families need to know it's not a Nursing Home, it's Assisted Living. Big difference. For my loved one's case, the location is great because it's in my town. I can't rate the Value for Cost as I have nothing to compare to.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

3

Staff

5

Value for Cost

No data collected


5.0
anonymous - Family/Friend
Assisted Living
March 13, 2023
Verified Review
Caring Community

The Arbors at Stoneham is a caring and well run community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
MT - Family/Friend
Assisted Living
August 15, 2022
Verified Review
Would Recommend

They are more than accommodating for my aunt's needs. The staff are friendly, very helpful, and concerned about her well being. I wish she would participate in activities, but they respect her choice. Also the residents themselves are so friendly and nice. You can tell they are well taken care of.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


4.5
Suzanne - Family/Friend
Memory Care
May 16, 2022
Verified Review
An Overall Positive Experience

We like the place and feel it is the right place for my loved one. There have been a couple of times for the staff took longer to get back to me than I had anticipated. The community was able to walk us through the integration of our loved one into the community. Also, let us know the timeline that it would take for our loved one to adjust to the community. The staff are responsive to my loved one's care needs. I would recommend the community to others for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
March 30, 2022
Verified Review
Would recommend

What stuck out to my mother the most about The Arbors was the overall feeling we got when walking it, it was definitely the most homey and comfortable place that we saw and it is a smaller community. She has a 1 bedroom deluxe room so it is plenty big enough for her things. So far things have worked out pretty well and we would recommend them to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
anonymous - Family/Friend
Memory Care
February 4, 2022
Verified Review
Highly recommend

We have been very happy with The Arbors. We chose this facility because of the convenient location, I wanted to be able to get to her and see her often. It is also more reasonably priced because they have a roommate option. The activities director that they had was absolutely amazing but she did just leave last week so we have high hopes. It is expensive but to me it is worth every penny. The staff are all very nice and really care for the residents,

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4.5

Activities

5

Staff

5

Value for Cost

5


5.0
Mary - Family/Friend
Assisted Living
January 11, 2022
Verified Review
Highly recommend

We think The Arbors is terrific. You can tell that the staff truly care about their residents. There is not a single person here that is not always happy and in s positive mood. They do seem to have a lot of great activities provided and they do a good job trying to get mom to participate. I would recommend them and already have.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Ann B - Family/Friend
Memory Care
November 17, 2021
Verified Review
The Arbors at Stoneham review

The staff are extremely nice, helpful and have great response times. The meals and dining service is a hit or miss, the main diet is a lot of chicken and pasta, they could do more with a variety. Everything is included with the price - big reason we chose this community. No nickel and dime.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Mary F - Resident/client
Assisted Living
October 21, 2021
Absolutely the right place for Mom

My brother, sister in law, and I started with a list of six communities when we were seeking a new place for Mom. She had made the decision to trade the comfort of her home of 55+ years for the convenience and safety of Assisted Living. The Arbors at Stoneham was the first place we looked at, and I think we all knew it was the right place, but we looked at all the other options so we could be sure we'd done due diligence. Sure enough, we ended up back at The Arbors. What convinced us? Caring people, a very open and sunny campus, homey apartments, good food, lots of very varied activities. And did I mention caring people?? It is the number one reason why this place stands head and shoulders above everyplace else we looked at. Mom has been there three weeks now, and it was rocky in the beginning. It's a tough adjustment. But now she is loving the community, loving the staff, loving the mealtime socializing especially. This is the right place.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Eddie A. - Family/Friend
Assisted Living
April 2, 2021
Verified Review

The person that runs the community is excellent. The staff are easy to talk to. I would recommend your loved ones go there. I would change nothing about the community. The best thing is the Executive Director.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4.5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
March 8, 2021
Verified Review
Great Place to Be and Safe

This is a great community. They are clean, sociable, accommodating and convenient. This is all in the memory care unit. The staff are very prompt and responsive in answering any of my questions or concerns.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
December 29, 2020

Very interested. Beautiful bright and spacious. Very convenient to where I live.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
February 2, 2018

Best all inclusive value in the immediate area. More resident space for the money.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Colleen - Family/Friend
Memory Care
December 18, 2017
Verified Review
Dad is Happy

My dad is happy here. The staff is wonderful. They communicate frequently with my family with status updates. They know my dad and are attentive to is needs. The nursing staff pays attention to details. The apartment is beautiful and the setup is great. The community is tastefully decorated and kept nice and clean. The food is pretty good. They have 3 meals a day. They have list of daily activities he can join and have frequent special events. They have a pool table and he loves that. He is playing cards with other residents. They have a nice outdoor area and beautiful sunrooms on each level. I would highly recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Family/Friend
Memory Care
September 26, 2017
Verified Review
So far so good

My loved ones have only lived here a short time, however things are going well. They have hired a new chef. The caregivers have been great and the people I worked with in the beginning were wonderful. The community is clean and the grounds are well maintained. This is a newer community that is bright, cheery, active and has a warm feeling when you walk in.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Family/Friend
Memory Care
September 12, 2017
Verified Review
Beautiful Community

We looked at quite a few communities ranging from the South Shore to the North Shore and this was the best fit. It is close to my mother's doctors. The community itself is almost brand new only a couple of years old it is always bright and shiny very well kept and clean. The staff is amazing here they know the residents by name and the family members they are so nice. My mom does the activities and goes to the social events. She loves the food and the only complaint she has is the portions are too much.We would highly recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Neighborhood around The Arbors at Stoneham

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Arbors at Stoneham

The Arbors at Stoneham offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Arbors at Stoneham 9.1 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (781) 435-1958 to reach a resident at The Arbors at Stoneham.

To reach a resident at The Arbors at Stoneham call: (781) 435-1958



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.