Magnolia Management

The staff are incredible. They understand dementia and approach each resident individually and highlights their strengths and interests. My aunt is happy, comfortable and among friends.

The staff is very friendly and helpful. The housekeeping is excellent, they are right on top of things. Communication with family could be better, there are no regular updates from Nursing, you have to ask. The move in process was very smooth, we had no issues. I would recommend the facility to others.

My father is on the memory care unit: The staff is very willing to talk and listen to families. The activities staff try's hard to keep those who are able, active and involved in activities throughout the day. If a resident needs to rest or take a nap, they understand. The staff is well trained in working with dementia residents and know how to redirect and calm a situation if need be without embarrassing the resident. I feel my father is safe and well cared for. My only issue has been communicating to my siblings and I when he needs more supplies; or clothing, in his case, has become too small. Luckily one of us is usually there at least once a month, as we all live out of state.

my mom hasn't engaged in much since activities are not her thing. our loved one does complain about the meals. However, the tour was very helpful & in depth. The apartment is lovely although very hot ; no AC in the winter. Little noise, nicely decorated, friendly & helpful staff.

They are amazing!!! The staff...even those I don't know are so welcoming and sweet. I'm there every day, so most know me, but those who don't act they know me for years. The hug and comfort mom all the time, they welcome me, our dog, my children and offer us dinner and snacks to eat with mom. The place is beautiful and clean, calm and full of activities . I would recommend them to ANYONE! When I am in need, I will be moving here. they make it feel like it's MY home! My 9 year old loves being there!

We took a tour of The Abors at Taunton during our search for an Assisted Living facility for our loved one. We liked this facility very much! The price was much better than some of the other facilities in the area that we toured and it was a 1 bedroom unit and close to home. However, they don't accept pets, which is something that was important for my loved one.

We picked this community, because it is clean, attention to memory care needs, and location. Very happy we found it for mom. The staff seems to care.

It's a great experience. We picked this community, because of the good reputation and they are nice to deal with. It was close to me, and my daughter. I would recommend to others.

The staff is very friendly and they encourage my mom to take part in activities and maintain healthy habits. And they share photos of the activities so my sister and I are aware of mom's participation. I would recommend it to others.

There are so many different choices that do not repeat consecutively. There is a lot of participants. Residents laugh, share stories and socialize during activities which makes it have a sense of family, friends and belonging. The staff genuinely have huge hearts and put the residents first. The activities directors and assistants always invite, include and show love to them all. They take their suggestions and requests and put it on the calendar and make sure they are all heard and happy.

The Ivy is so involved with their community. They do so many activities, events and outings with their residents. My son has even been able to participate/attend their trunk or treat event, dog therapy sessions, Easter bunny pictures all while being able to chat with the residents. We even got to wave and cheer them on in the town parade!! These are all such great experiences for both parties. The Ivy does an awesome job with their activities.

The Ivy at Watertown provides a variety of activities including spiritual, physical, emotional, and more! Residents are engaged in purposeful programs that are meaningful to them. Activities are scheduled based on residents preferences and requests. Residents are happy and thriving with support of ongoing daily activities. Social engagement director plans an amazing activity calendar and is involved in implementing hands on programs with residents. Activity assistants and care team are attentive and encourage participation it’s a great team effort!

I've been very pleased with the care they've given my dad and with their attentiveness. Also their communication with me has been excellent. There's always a call or a text from them to tell me if something is not right or if there's something they need to do. Overall the facility is clean, although his bathroom could use a little more attention. He seems to like the food. They have activities during the week, but not during evenings / weekends. When they do have activities, they get him involved, which is great.

They each took the time to take us on a tour and answered all our questions. We were impressed with all of them. We could think of different relatives who would fit better in one place and another relative who would fit well in a different one. We would be comfortable having any relative in any of these 4 facilities. We saw the assisted living part of the Arbours in Chicopee but not the memory care unit because they did not have an open spot.

The staff here are very caring and welcoming. Each resident is treated like family. It's a very positive place. My aunt never talks about wanting to leave we as the family are encouraged to visit whenever we want. It is a smaller atmosphere and fits her needs better. The rooms are very big and they are private. She has a large kitchenette and living room. Her bed room is also very large and the bathroom has a walk-in shower and is very roomy. There are 2 closets for storage.

The Arbors at Stoneham is a caring and well run community.

When the time came to place my mom with Parkinson's we visited many assisted livings in the area. The Ivy was impressive and offered everything we would need and more. The staff is attentive and caring. The dry is beautiful, my family and I could not ask for a better place

You feel right at home as you walk through the doors of The Ivy at Watertown. Your greeted by all smiles starting with the receptionist, staff and residents. I've had the pleasure of eating at The Ivy a couple of times and the food is delicious. The spaces are clean and cozy with the most tasteful décor. Be sure to add The Ivy for your list when exploring senior living communities

I am very happy here. The service is good and you do get help when needed. Activities are good, she trys her best.

Everyone is so friendly! The staff exceeds expectations and are very helpful and friendly. I find the living arrangements beyond my expectations, very clean and well kept community. I love the spacious apartments with tall ceilings. I appreciate the outstanding and caring staff in the dining room, at the front desk concierge, and wonderful housekeeping team. The food is excellent. Overall beyond my wildest dreams never thought senior living would be this good!