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The Arbors at Westfield

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40 Court Street, Westfield, MA 01085

8.6
Review score
12 reviews
Add review
8.6
Review score
12 reviews
5 star
75%
4 star
8%
3 star
17%
2 star
0%
1 star
0%
See all reviews
8.0
Review score
106 reviews
9 facilities
For pricing & availability:
(866) 374-4058
The Arbors at Westfield
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The Arbors at Westfield indoor common area
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Anonymous
-
Family/friend
5.0
Arbors first choice?
my mom hasn't engaged in much since activities are not her thing. our loved one does complain about the meals. However, the tour was very helpful & in depth. The apartment is lovely although very hot ; no AC in the winter. Little noise, nicely decorated, friendly & helpful staff.

About the facility
The Arbors at Westfield

Transitions can be a difficult time for seniors as well as their families, especially while also adjusting to memory loss. At The Arbors at Westfield, we provide residents with exceptional assisted living and memory care services and give families peace of mind. As a family-owned business, we understand how trying these times can be. Let us ease the burdens and enhance your quality of life by welcoming you into The Arbors at Westfield family here in Westfield, Massachusetts.

Residents are encouraged to continue living their own unique lifestyle, while knowing that highly trained staff members are nearby to provide assistance when necessary. Spend chill fall mornings curled up by our central fireplace with your favorite book from our on-site library. During the spring and summer months, residents can enjoy the sunshine and fresh air while sitting in our outdoor courtyard. With so many amenities to explore and services to enjoy, we’re confident that you’ll feel right at home.

Community Amenities and Services

Sometimes it’s difficult to know what level of care best fits your needs, as everyone ages differently. Prior to move-in, we’ll provide a complimentary initial assessment where we meet with you and your loved ones to determine what services you’ll benefit...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Arbors at Westfield

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Arbors at Westfield

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The Arbors at Westfield indoor common area
The Arbors at Westfield

40 Court Street, Westfield, MA 01085

Southwick Village
Southwick Village

802 College Hwy, Southwick, MA 01077

Heritage Woods
Heritage Woods

462 Main Street, Agawam, MA 01001

The Atrium at Cardinal Drive community entrance
The Atrium at Cardinal Drive

153 Cardinal Dr, Agawam, MA 01001

8.6
Review score
12 reviews
8.6
Review score
12 reviews
5 star
75%
4 star
8%
3 star
17%
2 star
0%
1 star
0%
9.8
Review score
28 reviews
9.8
Review score
28 reviews
5 star
88%
4 star
4%
3 star
4%
2 star
4%
1 star
0%
9.6
Review score
24 reviews
9.6
Review score
24 reviews
5 star
54%
4 star
29%
3 star
13%
2 star
4%
1 star
0%
9.4
Review score
26 reviews
9.4
Review score
26 reviews
5 star
57%
4 star
31%
3 star
8%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Amenities
at The Arbors at Westfield

Healthcare Services

  • Incontinence Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Guest Meals
  • Meals Provided
  • Restaurant Style Dining

Room Amenities

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Common areas

  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • Indoor Common Areas
  • Indoor Atrium
  • TV Lounge
  • Library
  • Beauty Salon

Recreational areas

  • Raised Garden Beds
  • Billiards Lounge
  • Game Room
  • Piano or Organ

Services

  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Birthday Parties
  • Live Dance or Theater Performances
  • Visiting Chaplain or Priest
  • Holiday Parties
  • BBQs or Picnics
  • Live Musical Performances
  • Devotional Activities Offsite
  • Happy Hour
  • Stretching Classes
  • Trivia Games
  • Montessori Programs
  • Sensory-based Programs
  • Gardening Club
  • Day Trips and Outings
  • Activities On-site

Reviews

for The Arbors at Westfield

8.6Review score12 reviews
8.6
Review score
12 reviews
5 star
75%
4 star
8%
3 star
17%
2 star
0%
1 star
0%
Magnolia Management
8
Review score106 reviews9 communities
Write a review
A Place for Mom has scored The Arbors at Westfield with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Arbors at Westfield has 12 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.9
Friendliness
4.9
Care Services
4.8
Staff
4.8
Meals & Dining
4.5
Activities
4.9
Value for Cost
4.9
A Place for Mom has scored The Arbors at Westfield with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Arbors at Westfield has 12 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Magnolia Management
8
Review score106 reviews9 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-12 of 12 reviews
Anonymous - Family/friend
Assisted Living
December 20, 2023
5.0
Verified Review
Arbors first choice?
my mom hasn't engaged in much since activities are not her thing. our loved one does complain about the meals. However, the tour was very helpful & in depth. The apartment is lovely although very hot ; no AC in the winter. Little noise, nicely decorated, friendly & helpful staff.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Value for Cost
4
Ellen - Family/friend
Assisted Living
December 4, 2023
5.0
Verified Review
The ONLY choice!
They are amazing!!! The staff...even those I don't know are so welcoming and sweet. I'm there every day, so most know me, but those who don't act they know me for years. The hug and comfort mom all the time, they welcome me, our dog, my children and offer us dinner and snacks to eat with mom. The place is beautiful and clean, calm and full of activities . I would recommend them to ANYONE! When I am in need, I will be moving here. they make it feel like it's MY home! My 9 year old loves being there!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 5, 2023
4.0
Verified Review
Probably recommend
My loved one is currently a resident at The Arbors at Westfield and everything at this facility has been mostly good for her so far. Most of the staff are very friendly and helpful. It takes maintenance a very long time to accomplish things. Also, my loved one's apartment building seems to have an issue with cooling down. The building is very hot. The move in process was okay. Communication with the family is okay. I would probably recommend The Arbors at Westfield to others, but we will see.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Activities
4
Donna A - Family/friend
Memory Care
April 26, 2023
5.0
Verified Review
A wonderful and welcoming facility!
The staff here are very caring and welcoming. Each resident is treated like family. It's a very positive place. My aunt never talks about wanting to leave we as the family are encouraged to visit whenever we want. It is a smaller atmosphere and fits her needs better. The rooms are very big and they are private. She has a large kitchenette and living room. Her bed room is also very large and the bathroom has a walk-in shower and is very roomy. There are 2 closets for storage.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
March 9, 2023
3.0
Verified Review
Tour experience
The Arbors felt like an old-time hotel but with people in wheelchairs nodding off in the lobby. The units were nice but the long walk on carpeted flooring (not great for wheelchairs) and the stiff nature of door intros to residents added to the typical "old people" feel of the place. The one thing I pointed out that I liked (a pretty upstairs open porch) was not, I was told, recommended to residents. I guess they thought it would isolate them? I have to say the difference in sales folks between [facility name removed] and the Arbors was immense. At the Arbors, every other sentence was "we don't provide that." The opposite was true at [facility name removed] - much of the difference might have been the person touring me, but the difference in attitude couldn't have been greater.
Michele Z - Family/friend
Assisted Living
April 27, 2022
3.0
Verified Review
My loved one used to live in this community. This is a good community, smaller and much less going on. I feel like they lacked staff and I felt like I could provide more care sometimes compared to what they provided.
Susanna - Family/friend
Assisted Living
March 9, 2022
5.0
Next best place to 'home'!
We moved our mother to the Arbors in Westfield approximately 4 years ago. She was able to 'try' out the facility by renting a furnished unit for a short period of time while she was waiting for an apartment to become available. She was in the temp apartment for about 3 months and then moved to a permanent unit. The apartments are spacious with a full separate bedroom, large bath and combination living/kitchen area. All the staff are attentive and caring and treat the residents like family. They even had Mom's favorite ice cream in her new apartment for move-in day! The activities are great, food yummy and common areas lovely. Our family has peace-of-mind knowing she's in good hands!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
October 29, 2020
5.0
The tour and the people were very Nice. I like their philosophy on keeping both staff and residence safe. Another good option, just need the financials. Update: Did an in person tour. The place was clean, people friendly, easy access to everything and lots of safety measures in place. I would move there but unfortunately my parents decided they were not ready to move from their home, even though I think it would be in their best interest.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
October 12, 2020
5.0
The tour and the people were very Nice. I like their philosophy on keeping both staff and residence safe. Another good option, just need the financials.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
July 17, 2020
5.0
I did a virtual tour of this facility [name removed] the provider I spoke with was very informative, answered every question and made me feel very comfortable. The place is beautiful and the staff seemed to always be smiling and [name removed] was very knowledgeable with all information I needed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
May 31, 2019
5.0
Warm atmosphere with professional, caring and friendly staff. The residence was well kept, full of light with fun decor. Activity director seems to have a full calendar of diversified things to do. The only thing I would share is to ask about their assessment fee up front. We went to four facilities other than The Arbors and none had an assessment fee at all.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
January 9, 2018
5.0
Verified Review
Love it
I love the Arbors at Westfield- the staff is amazing, the surroundings are lovely, and the food is better than most facilities. Every staff person I have come in contact with seems to sincerely love their work and care for the welfare of their residents. It is so much better than where my aunt and uncle had been, I am very grateful I was able to get them in there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-12 out of 12 reviews

Neighborhoods
around The Arbors at Westfield

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about The Arbors at Westfield

The Arbors at Westfield offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored The Arbors at Westfield 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (413) 562-0001 to reach a resident at The Arbors at Westfield.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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