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The Arbors at Westfield

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40 Court Street, Westfield, MA 01085

9.3
Review score
14 reviews
Add review
9.3
Review score
14 reviews
5 star
79%
4 star
7%
3 star
14%
2 star
0%
1 star
0%
See all reviews
8.6
Review score
117 reviews
9 facilities
For pricing & availability:
(866) 374-4058
The Arbors at Westfield
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The Arbors at Westfield indoor common area
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Anonymous
-
Child of resident/client
5.0
Above and Beyond Staff
I rate them all 5's. Right from the help I received from your organization through ever aspect at the Arbor's. I think the Arbor's is a fantastic facility and the staff was outstanding going above and beyond to help my Mom adjust to the move and to help her during her stay. Everyone I en

About the facility
The Arbors at Westfield

Transitions can be a difficult time for seniors as well as their families, especially while also adjusting to memory loss. At The Arbors at Westfield, we provide residents with exceptional assisted living and memory care services and give families peace of mind. As a family-owned business, we understand how trying these times can be. Let us ease the burdens and enhance your quality of life by welcoming you into The Arbors at Westfield family here in Westfield, Massachusetts.

Residents are encouraged to continue living their own unique lifestyle, while knowing that highly trained staff members are nearby to provide assistance when necessary. Spend chill fall mornings curled up by our central fireplace with your favorite book from our on-site library. During the spring and summer months, residents can enjoy the sunshine and fresh air while sitting in our outdoor courtyard. With so many amenities to explore and services to enjoy, we’re confident that you’ll feel right at home.

Community Amenities and Services

Sometimes it’s difficult to know what level of care best fits your needs, as everyone ages differently. Prior to move-in, we’ll provide a complimentary initial assessment where we meet with you and your loved ones to determine what services you’ll benefit...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Arbors at Westfield

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Arbors at Westfield

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The Arbors at Westfield indoor common area
The Arbors at Westfield

40 Court Street, Westfield, MA 01085

Southwick Village
Southwick Village

802 College Hwy, Southwick, MA 01077

Heritage Woods
Heritage Woods

462 Main Street, Agawam, MA 01001

Armbrook Village community exterior
Armbrook Village

551 North Road, Westfield, MA 01085

9.3
Review score
14 reviews
9.3
Review score
14 reviews
5 star
79%
4 star
7%
3 star
14%
2 star
0%
1 star
0%
9.7
Review score
31 reviews
9.7
Review score
31 reviews
5 star
88%
4 star
3%
3 star
3%
2 star
6%
1 star
0%
9.5
Review score
26 reviews
9.5
Review score
26 reviews
5 star
53%
4 star
31%
3 star
12%
2 star
4%
1 star
0%
9.0
Review score
37 reviews
9.0
Review score
37 reviews
5 star
73%
4 star
24%
3 star
0%
2 star
3%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at The Arbors at Westfield

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care
  • Medication Management

Meals & Dining

  • Restaurant Style Dining
  • Guest Meals
  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Kitchenette
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit

Common areas

  • Outside Patio
  • Indoor Atrium
  • Outdoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Central Fireplace
  • Library

Recreational areas

  • Game Room
  • Raised Garden Beds
  • Billiards Lounge
  • Piano or Organ

Services

  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Live Dance or Theater Performances
  • Trivia Games
  • Live Musical Performances
  • Activities On-site
  • Day Trips and Outings
  • Gardening Club
  • Holiday Parties
  • Birthday Parties
  • Happy Hour
  • Stretching Classes
  • Devotional Activities Offsite
  • Sensory-based Programs
  • BBQs or Picnics
  • Montessori Programs
  • Visiting Chaplain or Priest

Reviews

for The Arbors at Westfield

9.3Review score14 reviews
9.3
Review score
14 reviews
5 star
79%
4 star
7%
3 star
14%
2 star
0%
1 star
0%
Magnolia Management
8.6
Review score117 reviews9 communities
Write a review
A Place for Mom has scored The Arbors at Westfield with 9.3 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Arbors at Westfield has 14 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.9
Friendliness
4.9
Care Services
4.8
Staff
4.9
Meals & Dining
4.7
Activities
4.9
Value for Cost
4.9
A Place for Mom has scored The Arbors at Westfield with 9.3 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Arbors at Westfield has 14 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Magnolia Management
8.6
Review score117 reviews9 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-14 of 14 reviews
Anonymous - Family/friend
Assisted Living
May 17, 2024
5.0
Verified Review
Above and Beyond Staff
I rate them all 5's. Right from the help I received from your organization through ever aspect at the Arbor's. I think the Arbor's is a fantastic facility and the staff was outstanding going above and beyond to help my Mom adjust to the move and to help her during her stay. Everyone I encountered from the Management to the Kitchen Staff and especially the Nurses and Aids consistently demonstrated that they really cared about the residents
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Donna - Family/friend
Memory Care
April 19, 2024
5.0
Verified Review
Better than we could have hoped for!
The staff are incredible. They understand dementia and approach each resident individually and highlights their strengths and interests. My aunt is happy, comfortable and among friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
December 20, 2023
5.0
Verified Review
Arbors first choice?
my mom hasn't engaged in much since activities are not her thing. our loved one does complain about the meals. However, the tour was very helpful & in depth. The apartment is lovely although very hot ; no AC in the winter. Little noise, nicely decorated, friendly & helpful staff.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Value for Cost
4
Ellen - Family/friend
Assisted Living
December 4, 2023
5.0
Verified Review
The ONLY choice!
They are amazing!!! The staff...even those I don't know are so welcoming and sweet. I'm there every day, so most know me, but those who don't act they know me for years. The hug and comfort mom all the time, they welcome me, our dog, my children and offer us dinner and snacks to eat with mom. The place is beautiful and clean, calm and full of activities . I would recommend them to ANYONE! When I am in need, I will be moving here. they make it feel like it's MY home! My 9 year old loves being there!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 5, 2023
4.0
Verified Review
Probably recommend
My loved one is currently a resident at The Arbors at Westfield and everything at this facility has been mostly good for her so far. Most of the staff are very friendly and helpful. It takes maintenance a very long time to accomplish things. Also, my loved one's apartment building seems to have an issue with cooling down. The building is very hot. The move in process was okay. Communication with the family is okay. I would probably recommend The Arbors at Westfield to others, but we will see.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Activities
4
Donna A - Family/friend
Memory Care
April 26, 2023
5.0
Verified Review
A wonderful and welcoming facility!
The staff here are very caring and welcoming. Each resident is treated like family. It's a very positive place. My aunt never talks about wanting to leave we as the family are encouraged to visit whenever we want. It is a smaller atmosphere and fits her needs better. The rooms are very big and they are private. She has a large kitchenette and living room. Her bed room is also very large and the bathroom has a walk-in shower and is very roomy. There are 2 closets for storage.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
March 9, 2023
3.0
Verified Review
Tour experience
The Arbors felt like an old-time hotel but with people in wheelchairs nodding off in the lobby. The units were nice but the long walk on carpeted flooring (not great for wheelchairs) and the stiff nature of door intros to residents added to the typical "old people" feel of the place. The one thing I pointed out that I liked (a pretty upstairs open porch) was not, I was told, recommended to residents. I guess they thought it would isolate them? I have to say the difference in sales folks between [facility name removed] and the Arbors was immense. At the Arbors, every other sentence was "we don't provide that." The opposite was true at [facility name removed] - much of the difference might have been the person touring me, but the difference in attitude couldn't have been greater.
Michele Z - Family/friend
Assisted Living
April 27, 2022
3.0
Verified Review
My loved one used to live in this community. This is a good community, smaller and much less going on. I feel like they lacked staff and I felt like I could provide more care sometimes compared to what they provided.
Susanna - Family/friend
Assisted Living
March 9, 2022
5.0
Next best place to 'home'!
We moved our mother to the Arbors in Westfield approximately 4 years ago. She was able to 'try' out the facility by renting a furnished unit for a short period of time while she was waiting for an apartment to become available. She was in the temp apartment for about 3 months and then moved to a permanent unit. The apartments are spacious with a full separate bedroom, large bath and combination living/kitchen area. All the staff are attentive and caring and treat the residents like family. They even had Mom's favorite ice cream in her new apartment for move-in day! The activities are great, food yummy and common areas lovely. Our family has peace-of-mind knowing she's in good hands!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
October 29, 2020
5.0
The tour and the people were very Nice. I like their philosophy on keeping both staff and residence safe. Another good option, just need the financials. Update: Did an in person tour. The place was clean, people friendly, easy access to everything and lots of safety measures in place. I would move there but unfortunately my parents decided they were not ready to move from their home, even though I think it would be in their best interest.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
October 12, 2020
5.0
The tour and the people were very Nice. I like their philosophy on keeping both staff and residence safe. Another good option, just need the financials.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
July 17, 2020
5.0
I did a virtual tour of this facility [name removed] the provider I spoke with was very informative, answered every question and made me feel very comfortable. The place is beautiful and the staff seemed to always be smiling and [name removed] was very knowledgeable with all information I needed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
May 31, 2019
5.0
Warm atmosphere with professional, caring and friendly staff. The residence was well kept, full of light with fun decor. Activity director seems to have a full calendar of diversified things to do. The only thing I would share is to ask about their assessment fee up front. We went to four facilities other than The Arbors and none had an assessment fee at all.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
January 9, 2018
5.0
Verified Review
Love it
I love the Arbors at Westfield- the staff is amazing, the surroundings are lovely, and the food is better than most facilities. Every staff person I have come in contact with seems to sincerely love their work and care for the welfare of their residents. It is so much better than where my aunt and uncle had been, I am very grateful I was able to get them in there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-14 out of 14 reviews

Neighborhoods
around The Arbors at Westfield

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about The Arbors at Westfield

The Arbors at Westfield offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored The Arbors at Westfield 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (413) 562-0001 to reach a resident at The Arbors at Westfield.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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