Traditions at North Willow

The memory care unit was large and the ratio of resident to staff was not the best. The community is neat and clean and the staff was very friendly and helpful. Food was good and they did have some activities avalible

I really feel it has been a good place and we are happy with the selection we made. The staff really tries to deal with any turnover quickly and really have their community at heart and care. They are trying their best to care for the residents to their best ability. I really compared and this is a really nice for the money. It is nice and clean. The administration have given our loved ones their cell phone number and are willing to go above and beyond even after hours. The staff were quick to learn and call my parent's by name and made them feel at home quickly. The activities director meet with my parents and got to know what they liked to draw them out and help them adjust quickly to the community. My loved ones say the portions are small; however, the community is willing to give more food. The menu in general is good with good variety. I would put myself here if I were my loved one's age.

It has been a wonderful experience at Traditions at North Willow for my mom. Their care is excellent and their protocols that they had even before state mandates have been amazing and they have had minimal cases of covid among staff members and the residents. The director of medical has been awesome, she has the welfare of the residents first in mind. The day to day staff are great as well and know all residents and family by name, they go above and beyond. We could not be happier and I would absolutely recommend them.

This is a very safe, secure facility. Property maintenance is excellent. Staff know and understand residents and their issues/needs i.e. each individual's situation. Family and friends have all been impressed by the high degree of care and the comfort of resident surroundings. Foodservice and quality of meals = excellent.

My siblings and I checked out several communities for our mother. We decided on Traditions. Very pleased we did. Very friendly staff and helpful. Our mother is having difficulty adjusting and [names removed] alond with others. I would and have recommended Traditions to many people. This was a good choice for us.

The staff all seem to be caring and compassionate. If I've had concerns, they address them quickly. Very pleasant in The Villas.

My father has had excellent care and service. The food is of high quality and selection. Always good maintenance and housekeeping. The staff are all very helpful and great with any concerns. So far, no reports of COVID-19 and safe environment.

The staff at Traditions - North Willow was very helpful when we needed to move my dad from a rehab facility to a memory care facility. My dad's dementia was advanced, and we discovered that many other facilities were not able to provide the care my dad needed. The first week was hard on my dad. He was confused and didn't know where he was or why he was there. The staff was patient with him and understood that his dementia was the root of his behaviors. They worked with us to find ways to help my dad feel comfortable and to keep him occupied. The memory care acitivities director was phenomenal. My dad's dementia caused him to be gruff and demanding, but [name removed] took it in stride and found ways to distract and re-focus his attention. Out of the ten facilities we researched in this area, we believe this was the best one. My dad recently passed away, but as a family we very grateful for the care he received while living at Traditions - North Willow.

Both of my parents lived here. My mom recently passed away and the staff was loving and kind as she struggled with dementia. My father remains and I am equally impressed with how they have tried to engage him in activities through COVID and through his grief for my mother. The staff is warm, kind, and attentive and really care about the residents. This is the third place my parents have lived and by far the best.

Our mother has been a resident of Traditions at North Willow since last fall (2019); we could not be happier with the care she has been given by the entire staff at TNW. They treat her like family, especially since our family has not been able to visit with her these last few months. There are many individuals on residents. It's not just a job for them, but a vocations. And, that's the kind of care families want for their loved ones.

Traditions has been a wonderful choice for my mom. The caregivers are attentive and kind. We received daily updates of community health. (covid) Residents have many choices of activities to choose from daily. All employees are considerate and welcoming. I highly recommend Traditions for anyone looking for an assisted living facility.

Traditions is an amazing facility and the staff is equally wonderful. It is always clean and the staff always makes visitors feel welcome. The staff is very attentive to my mother. The activities are well run and plentiful (pre-covid) and I know will be plentiful again (post-covid). In summary, it is an excellent facility with excellent staff.

Staff is terrific! My mother feels completely taken care of and safe — even in most of the pandemic. We are thrilled that we moved her to Traditions almost 2 years ago!

This is the third facility my uncle has lived in, and it is by far the best. The employees are consistently attentive and caring. When they promise to do something I know it will be done. The facility is modern, clean, and inviting, The memory care unit offers safe access outdoors to all residents year-round. They have handled the pandemic with professionalism and have safeguarded the health of both residents and employees. I am so grateful to have found this for my uncle.

We feel so fortunate to have found this community. We live in a villa and lack for nothing. The entire staff are kind, respectful, helpful and most accomodating to meeting any needs that may arise. Love it here!!!

Our mom has lived here since last year. We could not be more pleased with her transition, or her independent living residence. The staff have gone out of their way to make her feel at home and include her in community activities — even in these trying times. The staff demonstrates their concern for our mom's health and well being and we are looking forward to many visits with our mom and her new friends.

We moved our mom to the new villas on [date removed]. Facility is very nice and the team members are incredible. The adjustment has been good for our mom. The COVID-19 shutdown has made it difficult for her to meet people but the "porch" activities and gentle pushes from the staff have encouraged our mom to start participating. I am so thankful for [names removed]! And everyone else.

The facility is very clean. The residents (including family member) appear to enjoy being here. The staff is courteous, helpful, professional, and accessible whenever needed. I have no concerns about the well-being of my father (who is extremely difficult to please). They honor his requests (no matter how big or irrelevant it may seem) and are very patient with him. I've been several members of the staff go way above and beyond their duties to assist my father. they treat him like their own family!

There are not enough words to express my thanks and gratitude to the staff of Traditions. They have been so loving and thoughtful with the care of my mother. The facility is lovely as are the other residents. My mom is enjoying the new friends she has made and all the activities she gets to participate in. Thank you everyone at Traditions at Noth Willow.

Both my parents have lived here since shortly after Traditions opened. My mom is in assisted living, and my father is in independent living. We have been very pleased with every aspect of this facility from dining, activities, safety, care, and comfort. Highly recommend them!