Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Meals & dining
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Value for cost
The tour was excellent and so was [name removed], our guide.
I would tell people not to move here until the food service has gone back to normal. the food is not good. I would like the washers and dryers to be better. The rooms are nice and they keep the grounds clean. This place is so much better than where I was before
Staff was great but my husband was much more advanced than others so it did not work for us!
Response from Robin RunMay 21, 2019
We appreciate you taking the time to share your thoughts and will share your feedback with our management team for review.
My wife & I have lived at Robin Run Village for 7+ years, and are very happy here. My life before was rich and satisfying. But it is considerably richer now. To us, the best asset of RRV is the wonderful community. It is a vital, caring, friendly place to be. We have experienced some severe "bumps in the road," (for instance: the death of a son; and a health crisis keeping me in medical facilities for 6 months),, We could not have asked for a more compassionate community -- residents and staff -- who surrounded us and supported us. We each have made very helpful use of the excellent therapy teams (physical, occupational). There are playful opportunities, challenging activities, enjoyable entertainment and fun excursions. If you have an interest which is not being served here, the staff will help support starting something new. A large proportion of the programming is resident-initiated and resident run. The facilities are well cared for and are continually being updated and improved. Maintenace issues are typically dealt with very quickly. Recently-built accomodations for Assisted Living and for Memory Care are first rate. The administration is sensitive and responsive to the needs and problems which residents encounter. Through the Resident Council we have significant input. Robin Run Village is not perfect. But we love being here.
I moved to Robin Run Village seven years ago. Having done careful research, exploring options of several similar facilities I was convinced that this was the place I would fit in and feel at home. After living here for seven years I would now affirm this as the best place to live. We are a close, but not closed, community. Activities abound; lots to do, a variety of things to do. Staff and neighbors who care about and for each other. Leadership and volunteers who go above and beyond what you would expect. Symbols for me are two things that I love. The bus takes us to the Indianapolis Symphony Coffee Classics series and also to the Indians baseball games. The contrast of an executive officer who will sing a silly song in a concert and give a moving tribute at a resident's memorial service! My decision to move here was 100% a right one.
My husband has been in Robin Run Health Care for a year and a half. The Center is very clean and odor free. The Rooms are big and all have windows that look out on the beautiful Robin Run grounds. The Center receives High marks from the State Health Department because the staff are very careful about keeping good records. While in the past there have been periods where there were too few nurses and aides with problems with prompt care, recently a new administrator, and the promotion of a very caring and organized head nurse have brought remarkable improvements.: Regular attendance of an enlarged number of both hurses and aides has resulted in prompt, caring response to bedside lights, and routine care that brings all residents to breakfast in a timely manner. I am very satisfied with the new regime. Another plus of being a part of the Robin Run Residences is that there are many Robin Run residents visiting patients. Finallly, there is a bimonthly meeting for family members of Health Care residents led by an experienced group leader who sends a report of each meeting to the RR Director and the Health Care administrator - who respond with appropriate directives.
I reviewed more than 10 retirement options in Indianapolis for my relative. Frankly I found that there were a number of very good ones. However, Robin Run stood out favorably among all because it offers the full range of care and support at all health conditions of the aging process in an impeccable environment. The facility environment and the administrators are top shelf, friendly, efficient and attentive. The residents are especially warm and friendly. A full range of engaging activities are provided both on premise and as outside events. Rooms are well designed and adequately spacious with all necessary facilities. Food and service is especially exceptional - a first rate dinning experience with many choices of excellent entrees and accompaniments. Considering the overall excellence offered by Robin Run - pricing is remarkably competitive.
We feel blessed to have found Robin Run Retirement Village. It is even more and better than we ever dreamed. Friendliness everywhere, and neighbors who are friendly and helpful. The dining room is inviting and the food is usually very good. We live in a Garden Home and have very adequate space with 2 bedrooms 2 full baths, office and sunroom. Our dog loves the new dog park too! [Name removed]
You have to be admitted to this facility to give a fair rating. You CANNOT give a rating as an outside person looking in. I was transferred to Robin Run from a hospital for rehab. My transfer was done at 10:30 am. My recruiter from Robin Run made me certain guarantees that were not kept - the main issue being my medications. Things were bad from the very beginning, and they never got better. I was put into a room - had my vitals taken - was told that my meds were being entered into the computer and I would receive them upon completion of that task - was told I would get my lunch at 12:30 - then left alone.....for HOURS ! 12:30 came and went - no lunch - no staff attention - no meds. 1:30 arrived - still no lunch - still no staff attention - still no meds. I put on the call light and waited....and waited....and waited - for 25 mins. Nobody came. So I called the front desk and asked who was over my area. Someone from administration was sent to my room and brought the nurse assigned to me. I expressed my opinion - asked for my noon meds - asked for some lunch. It's now 2 pm. The nurse said that she was still entering my meds into the computer (since 10:30 am), and that I would get them soon. The administrator went to get me some lunch - I finally ate at 2:30 pm. - then I was pretty much left alone for the remainder of the day - still no meds. Every call light was answered after an average of 20 mins or so, and there was always an excuse as to why I couldn't get my meds. The staff was totally rude in the evening hours. So - I laid in bed all night crying from the severe pain. The next morning, my initial nurse came back on duty, and I REALLY expressed my desperate opinion about not receiving my meds. She acted surprised and stated that she had left my pain meds out for the night nurse to give me and didn't know why it wasn't given to me. That made me furious ! She quickly ran and got my pain meds then told me the meds had just come in that morning right before she came to my room ! Now how could she have meds for me the night before if they had just come in that morning ?? I had been without meds for almost 24 hrs by this time !! After my having some words with various people concerning that mess - the rest of that day went very, very smooth where my getting my meds was concerned. Everything else was still the same - meals coming 1 1/2 - 2 hrs late - call lights being answered after 20 - 25 mins - no orientation - meetings being scheduled then cancelled - admin straggling into the room to introduce themselves but they never seemed interested in fixing my problems - and I didn't leave that room for 2 days !! But - I did see how they treated my room mate who had Alzheimer's - absolutely disgraceful. My 3rd day was much the same as the first two - seems like I was always having to beg for what I wanted or needed. I had my son bring my rollator from home so I could get out of the room and see where I was. I did have a little bit of rehab that day, but not much - mostly meet and greet. That night - around 10:15 pm or so - a man came into my room wanting some "hoochie koochie" - I couldn't believe it ! I'd heard him out in the hallway for about an hour going to different doors and stuff, but I never heard any staff telling him to go back where he belonged or anything. Of course I couldn't get any staff to answer my call light so I made him leave my room myself. That was the straw that broke the camel's back !! I sat up all night making sure no other men came into my room and called my son to pick me up the next morning. I got all packed up and just waited. The next morning when I told the nurse I was leaving - several people tried to talk me into staying - promising that things would change. I didn't believe them. I signed out and went home where I knew I would get my meds - eat on time - and be safe. I will find a way to rehab on my own. A synopsis of my stay at Robin Run is: The patient and their needs do not seem to hold priority status at Robin Run. The place is very unorganized and short staffed. A lot of the staff is lazy and rude with attitudes that are not positive. Administration seems to be out of the building more than they are in the building, and this may be the reason for a lot of the problems therein. They put on a good show in front of family and friends - but please take the time to look closer look at the inner workings before you leave your loved one alone at Robin Run. Thank you.
mom is not being taken care of properly, I think it is the new help. I am done and will be moving her soon.
This is a great community but it's not for Mom & Dad. It has a buy-in that makes it cost prohibitive.
We needed to find a place for our loved one pretty quickly. By the time Robin Run Village returned our call we had already found another community.
Had Terrible experience at Robin Run....did not take proper care of my Loved One...and did more [Removed] than Good! I would NOT recommend this Care Home..for anyone...
It is a beautiful and clean community. The staff was very friendly and knowledgeable regarding the questions we had during the tour. This community was our first runner up. The only reason we did not choose this community was due to the location.
I feel at peace knowing that my mother is being cared for so well. From the nursing staff to the housekeeping to the administration they are all wonderful and go out of the way to make sure the residents feel comfortable and respected. They offer quite a few activities such as movie night and my mom got a chance to go out to lunch which she hasn't done in a long time which gave her much joy. One major thing that impressed me was that the staff appears to actually like the company they work for and most of the staff has been there for about 10 years or so not a lot of overturning as far as staff goes. Pricing isn't an issue, in fact, we got a nice surprise when we got the first bill my mom had been evaluated at a higher level of care but when the bill came the community had taken it upon themselves to adjust the bill down to the room rate which helped. I have since recommended this property to other people.
My parents are doing pretty well here at this community, but we do have some concerns. It was a ruff start at first with getting my parents adjusted to the community. I will say some staff members are better than other. The ones that are good have been very helpful and kind. Their responsive time could be better as well. The food needs improvement. At times in the evening they tend be under staffed. Overall it is still a work in progress for us here at this community.
We toured here when we were looking for options. This was a nice place, and everyone was friendly. This just felt a little too large.
When my mom lived in the apartments we enjoyed most of the staff. The health care facility of years before were a much better experience than this past year. It's unfortunate that the care and attention to residents have gone down. The staff they are hiring have obviously never been told they are doing things wrong because every issue I and many others have brought up....still happens a year later. Management is never on staff at.night and that is part of the problem. Basics as showers, water, hygiene seem to be an ongoing issue that hasn't gotten better. Then the staff walks around with an attitude and complain and talk to the residents like they are dumb. It's insane! !!
Response from Robin RunMarch 2, 2016
We appreciate you taking the time to provide us with feedback from your experience. We have passed along your feedback to our regional operations team for review.
We bought a garden home at Robin Run Village and will be moving in there in about three weeks. The staff are all really excellent. They have even allowed us to stay in one of their apartments as we have gone back and forth getting everything set up. They have fed us when we have been there, and the food is above average for this kind of place, though not excellent. The only drawback that we have is that the place has a little age on it. They said it would look like a brand new home, but it looks like a refurbished house. Still nice and very clean and well kept, and they have listened to our feedback and have been very accommodating.
Very impressed with Robins Run. The staff treated the residents with dignity and friendliness. The residents were very friendly and spoke highly about the facility. Everyone was very informative and didn't hesitate to help us out. My Mother will move in at summers end and after that, I can answer with better knowledge.
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