Independence Village of Carmel

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

I would say this is one of the finest places, other than the truly expensive ones. I really like it. The rules are simple, clear, and reasonable. Certainly as far as Covid, they're extremely careful. Every time you push your care button with a problem, they show up right away. So I think they're as good as you're liable to get. The only problem with the staff is there has been too much turnover. But the permanent staff that are here are simply marvelous. I belong to three activities, and I'm quite pleased with them. They used to have more activities, a snack bar, a minister that would come every Sunday. I understand why those have been eliminated. But it's not been a good time for senior living. I'm looking forward to Covid fading and it becoming a better time again.

The biggest thing is to make sure you understand how the medications will work from refills to distribution. Communication has been good and we would get a weekly newsletter and good at returning calls. I would recommend this community to others.

Hi - we have been very happy and grateful for the services provided by Carmel Senior Living. We are caught in a delicate situation and they have handled it very well. [name removed] has been especially helpful. [name removed] has been informative, patient, kind and knowledgeable. Everything has been handled in a timely manner and explained very well to us. Thank you

[name removed] has been very helpful in answering questions as well as providing a thorough tour of optional floor plan. In addition, the “follow through” means a great deal, and [name removed] has been great. The location as well as the atmosphere at Carmel Senior Living are intriguing. An inviting place to call “home” is a major plus.

We had occasion to consider senior living communities in Carmel, Indiana, for my brother, 66, with Parkinson's disease. He currently lives alone in south Florida but needs increased care in assisted living (AL) and moving to central Indiana where we have a large family seemed best. Over a period of several months as may brother came to grips with his needs, we considered several communities offering AL including Carmel Senior Living (CSL). We found [name removed] of CSL extremely helpful, responsive to multiple requests, always focused on my brother's needs and never with a hint of pressure. [name removed]'s patience with us and our situation was truly admirable. CSL's offering was extremely attractive but in the end we chose another community due to its closer proximity to our home so that my brother could be within walking distance and we could be able to drop in frequently. Thanks to [name removed] and CSL for a cordial and welcoming attitude,.

As a healthcare professional, I work closely with other communities. Carmel Senior Living has always exceeded my expectations. They are always very professional, prompt and helpful. We have referred many residents to their community because we know they will be well taken care of.

Carmel Senior Living has been saving grace for my father and our family. Could not have expected more from daily support, cafeteria services, nursing and administration . [Name removed] in administration has been awesome. Prompt and courteous concerns and addressing all my father’s needs. Thank you very much. Keep up the great work

The community is in great physical condition and extremely clean. Residents are very happy and involved in the activities that are offered. Carmel Senior Living makes you feel comfortable when you walk in and the staff is very welcoming. I'd definitely recommend this community for my parents.

My sister was really impressed with this facility. Going back this week for a more thorough tour.

CSL did does not have garden homes but the main building is too close to a major highway.