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They are extremely caring they have excellent employees. They could improve with the cook. They have changed cooks since moving in and there were no complaints to begin with and maybe the new cook will improve with time. Of course as in most places they are sometimes short staffed but no one is ever overlooked because of it. It's a great place They have just completely remodeled and put new furnishings in the common area for the residents.... Read more
Discover great care in Indianapolis at Five Star Residences of Banta Pointe, offering exceptional options for independent living, assisted living, rehabilitation, and respite care stays.
Inside their brick community building, familiar decor creates a homey environment that comforts residents into their new environment. And with great care, food, and activities, you’re sure to find the retirement you have been seeking for your loved one.
Dedicated staff are available around the clock to provide your loved one with personalized care at a moment’s notice. Incontinence care, medication services, and ambulatory care are some of the many services delivered to help ensure optimal well-being and health.
Forget about cooking, housekeeping, and laundry — a full retirement awaits. Enrich your mind, body, and spirit with chef-prepared meals, brain fitness software, and loads of fun activities. Wine tastings, art classes, and happy hours are some of the many ways the community promotes lifelong learning, the pursuit of new interests, and vibrant social lives.
Studio, one-bedroom, and two-bedroom apartments come in an array of floor plans to meet your loved one’s preferences and lifestyle. Depending on the care your loved one needs, each unit can come equipped with wheelchair-accessible features, kitchenettes, and attached garages.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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They are extremely caring they have excellent employees. They could improve with the cook. They have changed cooks since moving in and there were no complaints to begin with and maybe the new cook will improve with time. Of course as in most places they are sometimes short staffed but no one is ever overlooked because of it. It's a great place They have just completely remodeled and put new furnishings in the common area for the residents.
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Response from Five Star Residences of Banta Pointe
January 11, 2023Vicki, I am the Executive Director and want to thank you for your kind words for our team and for our recent renovations. We know the dining experience is an important part of life at Five Star Residences of Banta Pointe so encourage you and your loved one to join our Food Focus meeting where we gather feedback on all aspects of that experience -- or swing by my office to chat. Thanks again for your feedback. P.S. Be on the lookout for some exciting changes coming to our newly remodeled Bistro!
I didn't get a very good impression of Five Star of Banta Pointe. We toured during Covid times, so we couldn’t se a lot of it. What we did see, the place seemed too small and restrictive for my loved one.
Response from Five Star Residences of Banta Pointe
November 30, 2022We'd like to invite you back to see Five Star Residences of Banta Pointe today. You'll find a community full of life, with residents relaxing in the fresh air in our beautiful courtyard, a movie in our theater, quiet conversations happening in the library, wonderful meals with friends being enjoyed in the dining room -- and a renovation underway to freshen up the community. Please give us a call to set up a time to visit us again and we know you'll walk away impressed by what you'll see!
The care is outstanding. The value a perfect ! The staff very caring Eager to help
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Response from Five Star Residences of Banta Pointe
July 28, 2022Thanks Kathryn! It's wonderful to know you think the value we provide at Five Star is perfect -- and we appreciate your kind words for our team and the care they provide.
We enjoy the staff not only being friendly to family but to our loved one as well, she has found friends amongst the staff. They are approachable and do respond to requests and concerns but not always in a timely manner. We have confidence in the nurse manager and her decision making, but we are not always confident in the decisions of others. We do think they could better improve their communication and alerting us on more things when it comes to decision making. Whenever we do have issues, we go to the director and they always listen, we never feel pushed aside. Our mother was welcomed immediately and really felt apart of things. We do not hear many complaints about the meals so we assume they are pretty good. We feel that our loved one is safe here.
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Response from Five Star Residences of Banta Pointe
April 21, 2022Hi! I am the Executive Director and want to thank you for sharing your experiences. We appreciate your comments about how welcoming the community and team have been, and glad to know you have found everyone very approachable. I would like to get your thoughts on how we might improve our communication, so ask you to stop by or give me a call when you have some time to chat. Thanks for being part of our community and I look forward to speaking with you soon.
The place is great! Residents are involved in activities and singing. It's clean and welcoming. There are some residents there from the area and they can talk of familiar things together. Love that!
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Response from Five Star Residences of Banta Pointe
November 12, 2021We love knowing you think of the community as both clean and welcoming, and are glad you have had the experience of visiting during some of our amazing programs. Our residents are great neighbors to each other and it is always wonderful to see them sharing stories of people and places they have known. Thank you for your kind feedback, and we very much appreciate your 5-star review!
This place has a sign on the front door that says they are a dementia friendly pace. My dad was not even three two months before he eloped. And somehow that was my fault, and I needed to get him a new place immediately. However, they knew ahead of time that he had his days and nights mixed up, and he roamed around at night. I still have not received a refund of rent I had paid ahead of time. Also, he was only there six weeks, and they did not refund his community fee back either, after THEY requested that he leave. I liked the nurse, some of the caregivers, some of the servers, and the secretary. But I cannot give them a good rating. The bookkeeping is way behind. They're understaffed, I'm assuming. Dealing with them it's like throwing Jell-O at the wall. I would not recommend it.
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Response from Five Star Residences of Banta Pointe
October 21, 2021KV, at Five Star Residences of Banta Pointe the health, happiness and safety of our residents and the peace of mind of our families is very important to us. I am the Executive Director and would welcome a discussion about your experiences, and can help to address your billing questions. Please contact me at the community at your convenience.
The cleaning services have been very good and on time. There were some issues with medication management with pain medications when my loved one needed them due to an injury. Sometimes she would have to wait for a while and time management could have been better regarding the medications. My loved ones one complaint was that the food was so good that they were gaining weight.. not a bad thing! For the most part the people are very kind and caring. When my loved one first moved in there was an issue with internet but it was fixed after a few weeks. The maintenance is better than most. My loved one has continued to rehab while here and came in on assisted living and she is now ready for independent living again. All the people involved have brought her a long way.
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Response from Five Star Residences of Banta Pointe
September 28, 2021Thank you for taking the time to review Five Star Residences of Banta Pointe and sharing your experience. It’s nice hearing that our housekeeping and maintenance teams have exceeded your expectations, and that your loved one loves the food! We were also thrilled to read that our onsite Ageility rehab services have done wonders with your loved one I am the Executive Director and, while happy to hear you are impressed with our community, I would welcome the opportunity to speak with you regarding your thoughts on medication management as we are always striving to improve the services we provide. Please contact me at the community when you have a few minutes to chat.
Facility was nice. [name removed] was very professional and helpful. Memory care and assisted living combined. Concerning with special needs of memory care residents. [name removed] was incredible.
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Response from Five Star Residences of Banta Pointe
June 21, 2021Thanks for visiting our community! We're glad you enjoyed your visit and were impressed by what you saw and by your tour guide. We do have residents with memory conditions and find that our environment is enriching for them. Our priority is to assist seniors' families to find the community that gives them their best life. Our nurse will do an assessment and if the dementia is more advanced than we can accommodate, we will help families find a local community that offers specialized memory care. Best wishes as you continue to explore senior living options and please let us know if we can be of further assistance.
If we could rate them any higher than a five we would, they have just been so wonderful.
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Response from Five Star Residences of Banta Pointe
March 3, 2021Thanks your recommendation Penny. We're so glad to hear things have been going wonderfully, and appreciate your attempt to give us even more than a 5-star rating!
I had an awesome tour of this community. It is a really nice facility with kind people. My tour guide was very helpful, and informative. He gave my good information on elder care. The community looked nice, but the apartment I was shown was to small for my mother. It was a lovely experience overall, and my tour went very well.
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Everything is working out very well for my mother here at this community. I'am pleased with her move here, and she is doing well. The staff is great, they are very attentive and helpful. They have nice activities available for the residents through out the day. She is very pleased with the food, the meals are nice. This is a community I would recommend, it has worked out great for us. I know my mother is safe and being care for well here.
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Our experience with Forest Creek Commons has been a good one, overall. It's a nice looking place, the staff is friendly, and they've been able to provide all of the services and care we were hoping for for our loved one.
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The person that met with us was very, very good. She was very nice. I really liked the atmosphere there, I thought it would be a good homey environment. The cost was just a little high and the facility itself was a little older and smaller.
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They do a wonderful job at Forest Creek Commons! It's a clean, well kept community, and the people all seem very nice. They've got all kinds of activities and amenities they provide for the residents, and I've heard good things about the food! I also really appreciate how easy they made the paperwork and move-in process!
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Things did not go well with my parents at Forest Creek Commons, but that was absolutely to no fault of anyone at Forest Creek Commons, but rather with my parents. The people there at Forest Creek Commons were very friendly and it is a very nice facility. I am sure it works out great for most and I would recommend them.
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It's really a good place. It's very clean, and the staff is really friendly. Overall the residence is priced one way, but the levels of care are priced differently. Considering the cleaning and what they have, they are a pretty good value. The residents can wear a necklace or a bracelet, and regardless of what she needs an emergency or not and she pushes the button and they are right there. They are pretty quick to respond and they contact the family right away, if there is any kind of emergency. I think there are enough activities based on their age and mobility. They are kept entertained. The food is an issue, but that is sort of individual, if there is something that she doesn't like they will make her something else. They will also cut her food in the kitchen, so they aren't standing over her doing it and show her right where everything is, which is very considerate. There was some money that went missing, and they are taking care of it. They are investigating it, and in the mean time they credited her account. Of course I am not happy that it happened, but they are handling it very well, that is what matters.
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Forest Creek Commons was the best place we found on the south side of Indy we found. Very clean great food i trust the people there to take care of mom.
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Caring for older people is a calling and cannot be faked. Starting with Denise,The Director,and Carried through by the entire staff is a True Kind and competent approach. I am not easy to please and am a devoted only child. I adore my 91 year old Father and am beyond satisfied with his new home..The facility,staff,level of care and especially the Food is simply the best.
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Overall things have been great here, I'd give them 5s across the board! One thing that really stood out to me is that the food here is great! They've got plenty to choose from, and the kitchen is open all day. They have a window of a few hours when they will serve the main entrees, but you can always go in to get a light meal or a snack. The staff are all very attentive, and there is always someone around if you need something, no need to go searching for an employee. This place was my top choice from the search we did for a previous relative, and ended up being what we chose for my aunt during our most recent search!
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It took only a short time for my mother to fit in at Forest Creek Commons because the staff took such an interest in her well being. They all knew her name and supplied her with wonderful care, kindness and even hugs. She now participates in several activities and calls FCC home. It is a great relief to me and my family that she is in such capable hands.
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See what the neighborhood has to offer and what’s nearby:
Five Star Residences of Banta Pointe offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Five Star Residences of Banta Pointe has received an average review rating of 4.3 based on 22 reviews. See all reviews.
Call (317) 783-4663 to reach a resident at Five Star Residences of Banta Pointe.
To reach a resident at Five Star Residences of Banta Pointe call: (317) 783-4663
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.