Sunrise of Naperville

We have not had a meal there ourselves but according to our loved ones they seem to be really happy with it. Even though they do not participate in the activities there is more then enough for them to do there, plenty of different opportunities to get involved. We are very happy with the care they have been receiving and for that the value is good. They like these apartments a lot and based on our experience we would definitely recommend Sunrise of Naperville to other families.

We have had four elderly parents who lived at Sunrise Naperville and the care they experienced has always been very good. We feel we can trust our very precious family to the caregivers at Sunrise. We have one parent still living at Sunrise and he is cared for with friendliness and compassion.

We moved my father into Sunrise Naperville about 3 months ago. It was a rough start for our family to place my Dad here, but [name removed] and team really made my dad and entire family feel welcome to this location. One of the main reason we really liked Sunrise is that they made you feel like it was a family environment and they did just that from day 1. Our father has made some great strides in the right direction, but the key point here is that he is in a safe, structured, well run facility. Would definitely recommend them to others!

We are very happy to have found this place for our mom. She loves the food, the hair salon, and the religious services. She enjoys walking around the beautifully landscaped grounds, or sitting outside on one of the many available comfortable chairs. It's a beautiful and quiet residential setting, with mature trees and a walking path. Staff are friendly and attentive, to residents as well as visitors. Sunrise is clean and welcoming, and staff offer ample and varied activities. Any concerns are dealt with immediately and respectfully. I highly recommend this community.

In the middle of the pandemic my mother had several critical health emergencies and her declining mental health required that she move from assisted living to memory care. Unfortunately her current facility did not offer memory care - so we went on a search.. We selected Sunrise after several discussions. Despite the restrictions involved with the pandemic, my mother was successfully moved and now, almost a year later, happily enjoying Sunrise. So gratetul for the support from all the staff. We also love visiting with Hammy (resident dog).

Thank you, my name is [name removed]. My mom who is 102 yrs old and is doing great. Her name is [name removed]. She has been at your facility for at least two yrs .I go back there often. I live in calabasas ca. I was back there in oct. for her birthday, even though I could only see her for 2 min one day and talk to her through a window the second day it was worth it to see her smile She was recently move to 3rd fl memory unit which is fine, After the move I tried to get in touch with [name removed] exec. dir. whom i've never met because she was new. I had some questions about the move. I left at least 6 maybe more mesagges on her voice mail through several different employees at front desk and was assurred she would get back with me. Never did! I know they are very busy with covid but I am busy also. We spend 6 thousand $ a mo. with you. I fiind it unacceceptable that she could not return my call. At this point I don't want to talk to her, just file complaint. Unhappy customer.

Sunrise of Naperville assisted me at a time when my mother needed help the most. The Salesperson, the Executive Director, the medical staff, the cleaning people and pretty much everyone else greeted my mother with open arms during the Covid 19 shutdown. After a several week hospital visit, We needed to move her from her home in Florida to assisted living in the Chicago area to be surrounded by her family members. I must have researched 15 different assisted living facilities before understanding that Sunrise of Naperville was the most favorable, cost effective home for my mother with incredible loving care. She has acclimated to her new apartment with a great deal of her own furniture and wall hangings that reminder of her wonderful life. Sunrise staff has been so helpful on the move-in process. The essential services come to her, such as a doctor and 24 hour nursing staff to ensure her health. She has made friends and told me that she is where she belongs. I along with my siblings, thank the entire staff of Sunrise of Naperville.

Fantastic! My mother (99 yo) has been living independently til now. She was apprehensive first few days. Now she loves it. Great food. Put on weight, loads of activities. Very caring staff. Nursing staff caught medication error and informed PMD. Facility was an inviting homelike atmosphere. I can now travel abroad with no worries.

We looked at many different senior facilities in our area before choosing Sunrise of Naperville. Our mother will be 101 shortly and is amazingly sharp and mobile for her age. We recently moved her into Sunrise of Naperville from a much larger facility and couldn’t be happier. The smaller environment means she gets more individual attention - this was very important to us as we looked for a new home for her. The staff is great and their team is always available when we have questions or need help. Sunrise of Naperville’s location is set back off the street in an area surrounded by trees - it’s beautiful. Many of the other senior facilities we looked at were on very busy streets with nothing but concrete surrounding them. This was a great choice. The best thing ... the staff!

Our mom and dad have only lived here for a short time. The staff is amazing. We truly feel that they care about our parents and treat them like family.

Excellent Assisted living community. Caretakers are most pleasant, caring, and professional. A direct reflection of excellent management. My mom loves it here!

A place for mom helped me find Sunrise of Naperville 7 years ago. It was the best decision I could have made for my elderly Aunt! Sunrise has taken excellent care of her and of me! The staff goes up and beyond the normal level of care that is offered by assisted living facilities, and they CARE about their residents. My Aunt now has a new family in the caregivers and nursing staff, she is treated better than I could on my own. She is kept engaged in the various activities supplied by the staff, her life is full. She is happy and when there is a need, it is met by the staff. They keep me informed, regularly, and always ask if I have any concerns or input as to keeping her healthy and happy. On the two times, in the last 7 years, when she was sent to the hospital, the staff visited her there and helped me get her back to her home in Sunrise. They kept her grounded in her relationship with them. I highly recomend this facility to any family that has a need for assisted living or memory care.

My dad moved into Sunrise almost five months ago. It took him awhile to get used to being there, but he has settled in now. Everyone is extremely friendly and helpful. The facility is clean and they decorate for the seasons and holidays. He isn’t too keen on some of the food choices for lunch and dinner, but he loves the breakfast!! All of his nursing care has been great and his health has improved some since being there. I wish we could keep the cost a bit lower, but hopefully he will need a bit less attention and that will happen.

Sunrise is a warm and welcoming place from the moment you walk in the building and are greeted by [Removed] or one of the other friendly and helpful receptionists. The rooms are cheerful and the care top notch. It is the little touches that make this so special. Mom was welcomed from the moment we arrived with a welcome sign and a lovely plant and staff coming by to greet her and introduce her to others. They made her feel special, like they were waiting for her to arrive. My Mom lived at Sunrise the last few months of her life. It was hard to have her move out of our home, but Sunrise couldn't have been more wonderful to her. It offered her a nice social life, my Mom was always the life of the party! She enjoyed her friends and finally engaged in a sport, Balloon Volleyball (I think the first sport activity she ever did as an adult). She claimed her team were the champions..... My Mom loved to eat out in restaurants and the dining room was run like a restaurant with a multitude of items to order. The food is good and they were accommodating with special requests. The staff is amazingly kind and truly seem to care about the residents. [Removed] are the main administrators and they lead a wonderful staff who took great care of my Mom. I would love to name them all but it is about 80 wonderful people!

I toured this community when looking for a place for my mother to go and the sales person really turned me off from wanting to move further with them. I was concerned about my mother and how bad her memory was and the sales lady just kept talking about having to have her evaluated, at a place that was 400 miles away. The way she presented it didn’t sit well with me. The facility itself was clean and neat but it seemed like all of the people were unhappy, comatose, and sitting around in their wheelchairs around the front door. It was just depressing.

[Removed] showed us both Naperville locations of Sunrise - she was superb! While we really liked both of them, the room set ups were not what my parents are looking for. They really want a living room, and they did not offer that in any of their floor plans.

This looked like a nice clean community when I visited. This community seems to offer some nice amenities and activities. The people I met were friendly. The community we chose just seemed to fit my loved one better.

The care that my mom is receiving is wonderful! Though she doesn't eat much, the meals are great and the tables are set so nice! The staff really go to nth degree to try to please you. My only concern is the fact that the facility could be more budget friendly, but overall, this is the perfect place for my mom!

We enjoyed this property as well, however, our concern is that the residents are not as high functioning as our Mom.