The Auberge at Naperville

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The Auberge at Naperville

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Very positive demeanor has been observed all the times I have been there. They are very open and welcoming. \n\nMeals are really pretty decent.","reviewerDisplayName":"William E Thoman","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great community.","reviewContent":"The Auberge at Naperville is a very accommodating facility. You can immediately see that the staff truly cares for the residents. It's 11 years old but they just did an extensive face lift so it feels new. I couldn't be happier with my selection.","reviewerDisplayName":"Brian","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Compassionate and caring staff","reviewContent":"Their billing department just seemed a little unorganized, they billed us for something after we had already pain and couldn't explain what it was for. It was rectified and they were very professional about it. Other than that we were very happy with them. Their staff is SO compassionate and caring.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Excellent amenities. Staff accomplishes much in a difficult environment ","reviewContent":"Good facilities. Rooms are clean. Staff is present and attentive. Medical care is effective and timely. The facility staff is responsive. At times the after hours and weekend front door staff can be leed aware but the weekday staff is very capable. Food quality is good.","reviewerDisplayName":"Matthew T Taylor","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Mom is happy here","reviewContent":"5 across the board. My mom has had a really great experience living there.\nIt's always clean, the food smells delicious, and everyone seems happy.","reviewerDisplayName":"Troy L","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Auberge at Naperville review","reviewContent":"1. Overall experience = 5 \nFrom the tour last year, to signing the papers, to moving mom in (in a rush!), to the food, the activities, and the caregivers, The Auberge gets an A+ from me. My mom has settled in well, and I can tell that she felt safe and knew she would be taken care of withing the first two weeks of being there. \n \n2. Cleanliness = 4 \nIn general, the facility is always very clean. The dining room is sometimes a little messy, but that's to be understood, depending on when I'm there. If it's right after lunch, I would expect it to be a bit messy after mealtime. But I've never felt like it's \"dirty\" just crumbs and whatnot. The carpets in the hallway have definitely seen better days and it's obvious that there have been \"accidents.\" But, The Auberge is getting a little updating right now, and they're putting in wood floors, which I know will help with this tremendously. \n \n3. Friendliness of Staff = 5 \nI love [name removed] . She's always so kind and upbeat in person and on the phone. There's been a lot of change in the last year, but I really like Linsey and think she's doing an excellent job as the new director. I love [name removed] and have had a couple of really nice personal conversations with her. Who doesn't love [name removed] ??? He's so great. I love his persistence in getting my mom to participate in activities, and I appreciate all of offerings both in the facility and outside. There's only been one person that I have not enjoyed interacting with, but I'm not sure she's even still there. \n \n4. Quality of Care = 5 \nThe nursing staff there is top notch and I appreciate that I get phone calls letting me know if something has happened or if mom is not feeling well. I also really like [name removed] , who seems to be a primary caregiver for my mom. She genuinely seems to like my mom and treats her like family. She lets me know when mom is low on bathroom supplies and when she needs anything, like socks, etc. \n \n5. Meals / Dining = 4 \nWhen mom first moved in there was an executive chef who made such amazing meals that I almost wished I lived there and could eat that food every day. That person left and I believe was replaced by someone that may have been working in the kitchen. The meals are not the same. I see a lot of the same meals over and over, and every time I see broccoli, it's overcooked. BUT that being said, I'm sure the residents don't remember the meals from day to day, and I see that mom eats most everything in front of her. \n \n6. Activities = 5 \nMy mom has only recently started to participate in more of the activities. I appreciate that there's always something special going on, whether they have a musician come into the facility, or take the residents out to look at Christmas lights in the neighborhood. And there are plenty of regular activities like Bingo, etc. \n \n7. Value for Cost = 4 \nObviously, I wish it were a little bit less expensive, but I don't think The Auberge is really any more expensive than other facilities, plus I believe \"you get what you pay for.\" And I'm more than happy to pay the cost to keep my mom happy, healthy, active, and safe. \nI love The Auberge, because The Auberge loves my mom. She is very well cared-for, and I know that she is safe. The Auberge provides activities and support that I would not be able to do at home. I feel that the staff truly treats her like a family member. The facility is clean, easy for mom to navigate, and I like that they have the residents help to decorate for holidays throughout the year. I know without a doubt that my mom is in the best place. The Auberge is worth every penny.","reviewerDisplayName":"Chris R","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Auberge at Naperville","reviewContent":"All staff members are caring and very helpful. Looking forward to more time in the nice courtyard as the weather allows as we moved dad in to Auberge in November.\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Compassionate and Caring Staff and a Clean Facility, I would recommend","reviewContent":"The facility is clean and there is not an odor present. The staff (Executive Director, Director of Health Services, Receptionist, most of the Nurses and Caregivers that provide direct care) have been great at communicating with a willingness to talk and answer questions as well as respond to concerns. I have seen compassion and a genuine interest in my loved one's wellbeing.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Setting the bar high","reviewContent":"The Auberge was the first community we toured and they set the bar very high for levels of care, professionalism, activities and overall friendliness of staff. They went out of their way to answer all of our questions and make us feel a part of their family. Other facilities we looked at couldn’t match everything that The Auberge had to offer and we ultimately chose them for our loved one. ","reviewerDisplayName":"Kris M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Safe and caring place for mom to live out her years","reviewContent":"The staff members are really friendly and helpful. Any time there's a health question or concern about my mom, I get a phone call, and I get follow up phone calls. The food is excellent! I've eaten lunch with my mom a couple of times and I honestly wish I could eat there every day. My mom doesn't currently participate in the activities, but there are a lot of things to do. I wish she would participate. \nI know that my mom is safe and well cared for. ","reviewerDisplayName":"Chris R","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"ProMedica Senior Care","slug":"pro-medica-senior-care-188","averageReviewScoreDisplay":9.2,"communityCount":69,"reviewCount":2756}},"communityName":"The Auberge at Naperville","leadgenCompleted":false}

1366411

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1936 Brookdale Road, Naperville, IL 60563

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<p>Our priority at The Auberge at Naperville is to treat each and every resident with dignity and respect. We understand the ins and outs of memory care and specialize in assisting seniors with Alzheimer’s and other forms of dementia. Our professional staff works around-the-clock providing care, ensuring safety, security, and managing housekeeping and daily chores. Our award-winning SPARK program distinguishes us from other communities in the area and nation with its particularly unique Montessori-inspired program focused on preserving senior’s individuality, as well as their remaining skills and passions.Through this ever-blossoming and well-crafted program, we provide a variety of carefully planned and personalized activities designed to boost cognition in compassionate ways. At The Auberge at Naperville, we value communication, family, and resident success. Residents are able to lend their voices at town hall meetings, engage in lifelong learning exercises, enjoy happy hours, and even plan their own day.</p> <h3>Our Community</h3> <p>We believe that healthy living involves eating well-balanced meals, staying active, and prioritizing personal needs. Our trained caregivers provide individualized and tailored care to cultivate a well-rounded, healthy, and happy life for residents. Our community offers daily exercise classes, engaging activities, social events, and our house chef prepares colorful, nutritious, and diverse meals to fit all personal preferences and dietary needs. Some of our additional amenities and services include:</p><ul> <li>Diverse menus</li> <li>Scheduled transportation</li> <li>Medication management</li> <li>Occupational, physical, and speech therapy</li> <li>Religious services</li> <li>Bathing, dressing, and grooming</li> <li>Care coordination</li></ul><p></p> <h3>Living Arrangements</h3> <p>We offer a variety of exquisite and comfortable living spaces, which can accommodate residents’ evolving needs and budgets. Contact A Place for Mom’s Senior Living Advisors to learn more about our versatile room accommodations, services, professional staff, availability, and how our team can go above and beyond to provide the care and top-quality services seniors desire most.</p> <h3>Related Links</h3> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-vs-memory-care">Assisted Living vs. Memory Care: What’s the Difference?</a><br> <a href="https://www.aplaceformom.com/caregiver-resources/articles/memory-care-facilities">7 Things You Need to Know About Memory Care Facilities</a></p>

<p>Our priority at The Auberge at Naperville is to treat each and every resident with dignity and respect. We understand the ins and outs of memory care and specialize in assisting seniors with Alzheimer’s and other forms of dementia. Our professional staff works around-the-clock providing care, ensuring safety, security, and managing housekeeping and daily chores. Our award-winning SPARK program distinguishes us from other communities in the area and nation with its particularly unique Montessori-inspired program focused on preserving senior’s individuality, as well as their remaining skills and passions.Through this ever-blossoming and well-crafted program, we provide a variety of carefully planned and personalized activities designed to boost cognition in compassionate ways. At The Auberge at Naperville, we value communication, family, and resident success. Residents are able to lend their voices at town hall meetings, engage in lifelong learning exercises, enjoy happy hours, and even plan their own day.</p> <h3>Our Community</h3> <p>We believe that healthy living involves eating well-balanced meals, staying active, and prioritizing personal needs. Our trained caregivers provide individualized and tailored care to cultivate a well-rounded, healthy, and happy life for residents. Our community offers daily exercise classes, engaging activities, social events, and our house chef prepares colorful, nutritious, and...</p>

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