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HarborChase of Naperville

1619 N. Mill St, Naperville, IL 60563

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anonymous - Loved one of resident/client
4.0
caring Comfortable place for mom

They are overly friendly at this community. They worked with us on everything. They are short staffed right now so the meals do come out late sometimes. Aside from this this is a great community and the care is good its just them being short staffed right now.... Read more

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About the community HarborChase of Naperville

HarborChase of Naperville is a senior living community where residents embrace the freedom of a maintenance-free retirement lifestyle. Our considered amenities, attentive services, variety of activities, and comfortable apartments create a relaxing and supportive atmosphere. Our pet-friendly community offers assisted living and memory care services, along with respite stays. Within an hour from downtown Chicago, our convenient suburban location puts us within easy reach of multiple healthcare providers, parks, golf courses, and shopping centers. Contact an A Place for Mom advisor to learn more about all we offer!

Community Services and Amenities

HarborChase of Naperville’s amenities become an extension of your personal apartment, as you enjoy as much recreation and relaxation as you please. The exciting Life Enrichment Program offers over 21 choices of experiences each day for you and your friends to join. At HarborChase of Naperville, you’ll find:

  • Private landscaped grounds
  • Chef-prepared cuisine in our lovely dining room
  • Comfortable lounges and common spaces
  • Fitness/Wellness center
  • Customized rooms for safety and special needs

We’re at your service, offering:

  • Innovative health services
  • Outings and excursions
  • Transportation
  • Attentive caregivers on-site around the clock
  • Assistance with activities of daily living
  • Personalized care
  • Spiritual programs
  • Housekeeping and laundry services
  • The Cove: dedicated memory care environment

Living Options and Amenities

HarborChase of Naperville offers a companion suite as well as studio-style and...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
HarborChase of Naperville is a community within Harbor Retirement Associates LLC properties. See all Harbor Retirement Associates LLC communities.

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Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at HarborChase of Naperville

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Community Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Protestant Services
Catholic Services

Reviews for HarborChase of Naperville

4.2

(61 reviews)

Write a Review

Cleanliness

4.3

Care services

4.2

Staff

4.3

Meals & dining

4.0

Activities

4.3

Value for cost

4.2

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1-20 of 61 reviews
4.0
January 27, 2022
anonymous - Loved one of resident/client
Verified Review
caring Comfortable place for mom

They are overly friendly at this community. They worked with us on everything. They are short staffed right now so the meals do come out late sometimes. Aside from this this is a great community and the care is good its just them being short staffed right now.


2.0
December 8, 2021
anonymous - Loved one of resident/client
Verified Review
Needs improvements in all areas

The house keeping needs improvement they aren't doing their best. The memory care side needs a lot more activities and just a lot more help in general so our loved can get the adequate care and attention they deserve.


5.0
November 11, 2021
KR - Loved one of resident/client
Verified Review
Five Stars - Good Review

It's been great. They've been very diligent about getting my loved one physical therapy and getting him to push his call button to ask for help with transfers. Everybody I've come into contact with has been very helpful. It's a bit pricey, but they do a great job.


5.0
August 13, 2021
Rick L - Loved one of resident/client

Pleased with all aspects of care of my sister.

Response from HarborChase of Naperville

August 31, 2021

Thank you so much for taking the time to rate us! We’re so happy that you chose HarborChase for your sister! We look forward to serving you and your family in the years to come. Make sure to connect with us on social media to stay in touch!


5.0
June 14, 2021
Rick and Cheryl - Loved one of resident/client
Verified Review
Excellent care and outstanding staff

The director of memory care is outstanding and his nursing staff is very attentive to our loved ones needs and wants. He is always on top of her health issues and the medical staff is constantly evaluating our loved one and making adjustments. They have professionals in the medical area of Psychology and Psychiatry so our loved ones care is always their top priority. The medical staff makes any type of adjustments when it comes to our loved ones daily activities or medicine. So far our loved one has had no complaints regarding the food and from what we can see it looks very good. We would recommend this community to others.


3.5
May 17, 2021
anonymous - Loved one of resident/client
Verified Review
HarborCHase is ok, but nothing special

We chose HarborChase because we were looking when covid was in full swing. There were only a limited amount of places that let us tour in person. Of the handful of places we were able to tour, the interior of the facility was prettier than the others we looked at and they also gave us the best price. The sales person was quite awesome and was great with following up with us. Since being there, we have had mixed results. The food here is not good, based off of what she has said sometimes they bring you things that are not cooked properly. I have talked to some other residents while visiting and they say the same things. I would tell others to be weary when your tour, if one of the residents approaches you and talks to you about how wonderful it is, we found out later that it was staged.


2.5
April 23, 2021
Kimberly K - Loved one of resident/client
Verified Review
Our experience during Covid at Harborchase of Naperville

When our loved one first moved there it was great, and then it went downhill. The people were really friendly at first, and by the time we left, I was not at all pleased with them. The director of sales was fantastic throughout. She was phenomenal. She bent over backwards to help get my loved one there and get the cost into the range our budget would allow. She had good communication overall. It was a good place for what we needed for my loved one. I was lucky that I had gotten to visit about 1.5 years ago, before Covid. So I had walked through then and was very pleased with it. I know they're going through a lot because of Covid, but it's hard to know what is due to Covid and what's just normal for them. There was a huge lack of communication, and especially because we weren't able to go inside due to Covid, we felt that communication was even more essential. It was very scary now knowing what was going on with my loved one. The executive director was absolutely awful, extremely rude, very unprofessional, not friendly, and not helpful. When I reached out to her with concerns about my loved one and tried to pinpoint some things and get some information, she would brush me off and not call me back. I would email so there was a record of the communication, and she would say she never got the emails. People I copied on the emails said they did get them. I definitely didn't feel comfortable having my loved one there, especially toward the end of her residency there.


4.0
April 19, 2021
anonymous - Toured community
Verified Review
Our tour experience

This was a beautiful community, it was just twice as much money as another we found. I think that was because It was a very new community and much larger. It seemed like a very nice place, with nice rooms, and the staff seemed nice. I would just pop by unannounced, to see what was going on since my loved one has dementia and can't necessarily tell me. I didn’t see anything that was weird. During activities time, it looked like most people were there participating. There were a couple of groups based on different abilities. They seemed very interactive with their residents.


4.5
April 13, 2021
anonymous - Loved one of resident/client
Verified Review
Our experience

They were very good to us in the beginning, and they did a great job of making sure my loved one adjusted well. The people there were very nice. It just wasn’t the right fit. My loved one was the only guy, and I didn’t realize how important it would be to have a mix of residents, and not just one-sided. I felt like the staff just didn't’ “get” him. I think they weren’t used to having an active male and didn’t know how to care for or handle him. And I think they should have know better. It was a great facility, but I'm not sure if they were capable of handling someone with memory issues who was up all night. It was a nice place, they just didn't have a balanced gender ratio.


5.0
April 12, 2021
Doug - Toured community
Verified Review
My Review of HarborChase of Naperville

It was a very friendly and engaging community. The rooms weren't exactly we were looking for. This was a second choice of ours.


4.0
March 16, 2021
Mike K - Loved one of resident/client
Verified Review
A pleasurable experience

The staff members at the community are super, and we thought the care services were wonderful. From our understanding our loved one seemed to enjoy the meals they served, and we thought the value was completely worth it. We have even recommend HarborChase to other friends and families.


3.5
January 21, 2021
anonymous - Loved one of resident/client
Verified Review
Would recommend this community

ratings above


3.5
December 3, 2020
anonymous - Loved one of resident/client
Verified Review
Beautiful facility

We chose Harbor Chase mainly because the aesthetics of it. When you walk in it feels more like a hotel rather than a facility.It was a nice bigger apartment space. They had a first class chef and the meals were very good. They have still managed to keep some activities going even with the circumstances. Before the lock-down, they did have a lot of activities to offer. As a family member I have not gotten a lot of communication from them, you have to call in order to get information from them, but I do know they have their hands full. My mom has gotten the care that she needs and the nursing staff has been good at staying on top of things. Overall, she is happy with Habor Chase of Naperville.


4.0
November 8, 2020
Karen Jacobsen - Loved one of resident/client
Verified Review
Review of Harbor Chase Of Naperville

We love Harbor Chase. Please get a hairdresser in. Residents hair looks terrible. It's been 6 months. Extend outside /table visiting hours from Monday – Wednesday- Friday to Monday - Wednesday - Friday - Saturday - Sunday or every day . Thank you for taking care of my parents.


4.0
November 8, 2020
Carol Timberlake - Loved one of resident/client
Verified Review
Review of Harbor Chase Of Naperville

Mom has lived here for two years. She is very well cared for by both staff and Care Partners. She is a very high-functioning 93 year old. So, I would like more activities that cognitively stimulate her, other than bingo. They're covid protocols have been great!


4.0
November 8, 2020
Janet Kempiak - Loved one of resident/client
Verified Review
Review of Harbor Chase Of Naperville

Harbor Chase is a beautiful complex. Hubby is in memory care here. It's close to home and I would spend a couple hours a day with him until Covid. But, he's being treated so well by his Care Partners – no place is perfect. But very pleased.


5.0
November 8, 2020
Susan Villa - Loved one of resident/client
Verified Review
Review of Harbor Chase Of Naperville

The compassion and Care delivered by the staff is well above expectations. My mother has found a second family at Harbor Chase, who care for her and keep open communication with our family.


4.0
November 8, 2020
Sandra Emmel - Loved one of resident/client
Verified Review
Review of Harbor Chase Of Naperville

Seem to care about their residence and it's very clean. Mom seems content. I do feel they should regularly communicate with family members. Mom doesn't use a phone and they don't give us regular updates on her care. We always have to call and ask someone for a status. I feel with covid, at least one family member should be able to go in to see residents, their apartment, etc. once a month at least.


5.0
November 8, 2020
Janet Faulkner - Loved one of resident/client
Verified Review
Review of Harbor Chase Of Naperville

Staff is always friendly and very willing and giving of themselves. I want the staff to know that it doesn't go unnoticed!!! Thank you so!!!


5.0
October 22, 2020
Mike Vitale - Loved one of resident/client
Verified Review
Review of Harbor Chase Of Naperville

Very nice place, nice experience.


Neighborhood around HarborChase of Naperville

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Frequently Asked Questions about HarborChase of Naperville

HarborChase of Naperville offers Studio, 1 Bedroom and Semi-Private. Learn more.

HarborChase of Naperville has received an average review rating of 4.2 based on 61 reviews. See all reviews.

Call (630) 778-3475 to reach a resident at HarborChase of Naperville.

To reach a resident at HarborChase of Naperville call: (630) 778-3475



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.