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StoryPoint Naperville

504 N River Rd, Naperville, IL 60563
9.6
Review Score
115 reviews

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StoryPoint Naperville community exterior
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Anonymous - Resident/client
5.0

Love staying here, lots to do, places where I can help people. I set a lot of help here. Everybody here is like family. There is no-one I do not like... Read more

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About the facility StoryPoint Naperville

Welcome to StoryPoint Naperville, a senior living community that offers independent, enhanced living, assisted living, and memory care services. Located in Naperville, Illinois, the community offers a wide range of services that allow seniors to make the most out of their retirement.

Residents at StoryPoint Naperville will also have plenty of access to community amenities. Running daily errands is easy with grocery stores, banks, and pharmacies nearby. For a fun day out with friends and family, visit local shopping centers, take a walk at local parks, or grab a bite to eat at one of the many restaurants.

Independent living is for individuals who want the privacy of an apartment home with the added benefits senior living offers and enhanced living is to promote the highest level of independence for individuals who need a little extra help. Both living options include meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, and educational seminars.

Residents at StoryPoint Middletown will have a variety of floorplan options to best their lifestyle needs. Choose from apartments that feature open wheelchair-accessible spaces, kitchens, and private outdoor spaces.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Illinois, visit the

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2023 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
StoryPoint Naperville is a community within StoryPoint Group, LLC properties. See all StoryPoint Group, LLC communities.

Pricing for StoryPoint Naperville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at StoryPoint Naperville

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Amenities at StoryPoint Naperville

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
Guest Meals
Meals Provided
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community

Activities

Devotional Activities Offsite
Art Classes
Cooking Classes
Educational Speakers / Life Long Learning

Reviews
for StoryPoint Naperville

Write a Review
9.6
Review Score
115 reviews

Review Score

115 reviews
9.6

Out of 10


5 star

59%

4 star

32%

3 star

9%

2 star

1%

1 star

1%

A Place for Mom has scored StoryPoint Naperville with 9.6 out of 10 using our proprietary review score based on 52 reviews in the last 2 years. Over all time, StoryPoint Naperville has 115 reviews with an average "overall experience" of 4.4 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4.2

Care Services

4.2

Activities

4.3

Staff

4.6

Value for Cost

4.3

Overall Experience
67
36
10
1
1
Date Submitted
11
26
52
Reviewer
44
50
19
0
Care Received
51
54
10
1-20 of 115 reviews
Sort by

5.0
Anonymous - Resident/client
Independent Living
September 14, 2023

Love staying here, lots to do, places where I can help people. I set a lot of help here. Everybody here is like family. There is no-one I do not like

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
Tina B - Loved one of resident/client
Memory Care
September 5, 2023

excellent facility, great people and very caring

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
July 18, 2023
Verified Review
StoryPoint review

What sticks out the most about StoryPoint Naperville would be the caring and compassionate staff members. We did have some early communication breakdowns with the [name removed] caregiver team.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

4

Staff

5

Value for Cost

4


5.0
Larry S - Resident/client
Independent Living
June 19, 2023
Storypoint - a great place to live

Now living 14 months at Story Point. The apartments are very nice and the weekly activities are A-ok! Especially when outside entertainers are brought in to perform for the residents. Bus transportation for medical appointments is super!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Maria T - Resident/client
Independent Living
June 19, 2023

I have been here for the past 10 months. The staff has been very friendly and helpful. I am very happy here, the place is very clean. I enjoy the daily variety of activities as well.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

5


4.0
Olivia J - Resident/client
Independent Living
May 19, 2023

I enjoy living at StoryPointe. I have made a lot of friends I enjoy the activities. Most of all, the food is good and made fresh

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


3.0
Anonymous - Loved one of resident/client
Memory Care
May 17, 2023
Verified Review
Not as it originally seemed.

Before we signed a contract, everything was amazing and felt like the perfect place. Once they had our money, it all changed. The care services are vile. My grandma has fallen twice, and no one will respond to the calls. The care agents don't show up for scheduled care, and the food has made her and other residents sick on multiple occasions.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

1

Activities

3

Staff

2

Value for Cost

3

Response from StoryPoint Naperville

May 26, 2023

Hello, Thank you for your review. We are disappointed that you haven't had the experience that we work so hard to provide. Our team cares deeply about the residents we have the privilege of serving. In order to resolve your care concerns, we would love to connect with you directly. Please call the community and ask to speak to the Executive Director. Thank you!


4.0
Sheila - Loved one of resident/client
Assisted Living
May 15, 2023
Verified Review
Welcoming community with top notch staff

The staff is wonderful across the board. Very, very friendly and they know the residents. We chose this community because it felt right for my uncle and the cost was agreeable for his budget. The housekeeping is great. The food appears to be good, from what I can tell. Communication with the family is excellent so far. The 4s I gave in the ratings are just because I always feel there is room to grow and build. I would definitely tell people to check StoryPoint Naperville out! They are good at what they do!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

5


4.0
Jane L - Resident/client
Assisted Living
May 9, 2023

I have been living at Storypoint about 1 1/2 years. I am happy with the service, food, and the friendliness of staff and residents. On the whole this is a great place for me.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

4


5.0
Anonymous - Resident/client
Independent Living
May 9, 2023

The staff is exceptional - professional; compassionate; kind; friendly - all of the way from administrator; receptionists, dietary staff etc etc

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
April 27, 2023
Verified Review
I would rate them 5++++

We toured StoryPoint Naperville and it is a beautiful facility! The facility is very clean and well maintained. It hit our top 5 priorities and is also close to home! It's actually in my Parents' current home community. We are in the process of signing my parents up to live here. So far, the process has been easy and flexible to meet our needs and time frame.


4.0
anonymous - Loved one of resident/client
Assisted Living
March 20, 2023
Verified Review
Nice safe community with some minor reservations on communication with top staff

Our loved one is safe and that is more important to us. We had a problem with lots of rain coming in my mom's windows and [name removed] was not timely on getting repairs done and absolutely ZERO communication. We are still not sure repairs were made but the flooding has stopped so we assume. She is never available to make a meeting time preferring for us just to catch her in the office which wastes OUR time. So unprofessional. This happens on more minor issues too but this was the final straw in terms of having to get something done. One of the two elevators was broken for a month and she did not even apply for the permit to Naperville till two weeks in, which we checked with city about. Otherwise we are happy with the place.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

4

Staff

4

Value for Cost

4

Response from StoryPoint Naperville

March 21, 2023

Hello, Thank you for your feedback. We want to make sure you are getting the support you need, however, there is no name listed on your review, so we can't reach out. We recommend calling the community directly and asking to speak with our Executive Director. Unfortunately, A Place For Mom does not allow us to provide contact information in our review responses, so please call us to address any issues that still remain.


3.0
anonymous - Loved one of resident/client
Assisted Living
March 13, 2023
Verified Review
Needs some improvement

[name removed] the sales rep will tell you anything to get you to sign on bottom line. Once that's done she forgets about you. We had to hound her to fulfill her promises. She bragged about chefs and food quality and variety but the variety as mentioned isn't there. Lately serving more sandwiches. Nursing staff not always on the ball. My loved one manages and takes own medication, but nurses are always coming in to give my loved one meds. Seems like they don't keep any records on residents and what care they are providing. Aides are pretty lazy too. Based on what my loved one could afford, it is a decent value.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

4

Response from StoryPoint Naperville

March 15, 2023

Hello, We appreciate this feedback and are sorry to hear of this experience. We have not heard of these unique concerns, and unfortunately, since you did not leave a name, we cannot identify you. We think it would be best to connect with you directly to learn more about your experience and resolve any concerns. If you want to elaborate on your feedback, we encourage you to reach out to our Executive Director at (630) 548-4488. Thank you!


4.0
anonymous - Loved one of resident/client
Memory Care
February 27, 2023
Verified Review
Great staff, I would recommend them

We chose StoryPoint Naperville over many others that I looked at because my mother had to go into memory care and I wanted my parents to be together. My father is in independent living and so he is able to go see her everyday so that is great. I go there at least 3-4 times a week and everyone is very friendly and cordial. We have not had any complaints as of so far.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Michael - Loved one of resident/client
Assisted Living
February 23, 2023
Verified Review
Good For High Functioning Loved One, Not Good For Those That Need Care

I wouldn't recommend the community to others for their loved ones. The community won't be there to assist your loved one with care. The staff communication with the family could use some improvement as they weren't responsive to our calls, or able to be reached when we had questions or concerns. I feel overall the assessment of my loved one wasn't correctly done. The community is beautiful and a big community for staff to get to all the resident's rooms in a timely manner.

Cleanliness

4

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

3

Staff

1

Value for Cost

1

Response from StoryPoint Naperville

February 24, 2023

Hello, We appreciate your feedback and are always looking for opportunities to improve. We are disappointed that your family felt the assessment was not correct. Our team works closely with each family to ensure their care needs are met as they change. We think the best way that the best way to resolve their concerns is to connect with you directly. If you would like to discuss their review, please call the community and ask to speak to the Executive Director.


5.0
anonymous - Loved one of resident/client
Independent Living
February 15, 2023
Verified Review
A lively atmosphere

The most significant thing for us was that when you walk in the door for the first time, the level of activity was so much different than any other place that we looked at. The residents were out and about, socializing, talking, engaging. It was just very lively. My parents have a 2 bedroom apartment and it is a perfect size for what they need. They do rave about the food as well. I would and have recommended StoryPoint Naperville.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


5.0
Shelly - Resident/client
Assisted Living
January 24, 2023
Great Experience but too short

First off I just want to say Thank you to all the workers at StoryPoint. What a phenomenal group of people. You were all so helpful and took so much time to help my father. I was so excited I got to move him in here and was so hoping he could of stayed for many years. Unfortunately his parkinsons/dementia took a turn and he got very ill very quickly. For the short time we were there I felt like I got to know so many of the workers and they are a wonderful group. I would HIGHLY reccmmend StoryPoint of Naperville to anyone looking for great care.It was clean the staff is great and my dad loved the food. Once again I can't thank you enough.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Joey - Loved one of resident/client
Assisted Living
January 19, 2023
Verified Review
Can't Get Any Better

It all starts with the top. The Executive Director has fantastic staff. Everything is good, from the dining to the activites. It all comes down to the people. They seem to attract reseidents and other families. We picked this community because of the price. Special credit to [names removed] who are unbelievably awesome. They have great people.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Stuart G - Loved one of resident/client
Assisted Living
December 15, 2022
Great staff, location and facilities!

We were recommended this facility by another facility. The staff is helpful, quick to know your name, helpful with any and all issues. Friendly and inviting. They continue updating facilities. Plenty of activities for all. Warm and comfortable atmosphere.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kathy H - Resident/client
Assisted Living
December 14, 2022
A circle of kindness

When I was moving from my home, I prayed for guidance and found a home of love, faith, and hope- it's called StoryPoint. StoryPoint has a caring staff whose 'joy' is found in listening to and honoring your needs. And other residents with whom, as we share experiences, have become 'dear friends.'

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


Viewing 1-20 out of 115 reviews

Neighborhood around StoryPoint Naperville

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about StoryPoint Naperville

StoryPoint Naperville offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored StoryPoint Naperville 9.6 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (630) 548-4488 to reach a resident at StoryPoint Naperville.

To reach a resident at StoryPoint Naperville call: (630) 548-4488



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.