Brighton Gardens of Wheaton

36 Reviews

• (19)

  A Place For Mom

• (17)

  SeniorAdvisor.com

My father was a resident for 8 months before he passed away. I would not recommend this facility at all. We had several bad experiences one was he pulled the emergency cord in the public bathroom on the main floor because he needed assistance after breakfast no one came so he reset it again and pulled it once again still nobody came (so by now 15 minutes passed) so he reset it and pulled it again still nobody came so by now its 30 minutes past the first time he pulled it, so he decided to walk out into the hallway with no pants and finally he was assisted. This bathroom is in the main hallway right by the receptionist and just off the dinning room. Another time he wasnt feeling well (I had the stomach flu so I could not go check on him) we called the nurse in charge to check on him. Her response was in a little while. I called him 1hour later to see if they had been in he said no. So I called my sister she called they said after lunch (which was in about 1 hour) so i called him in 1 hour no one still had not gone in, called my sister she went to check on him questioned the nurse why no one had been in to check him she had no answer. I requested they call me after they check him its now 430pm. This all started at 8am. The nurse said his vitals were fine,I stated you do realize he has terminal cancer his response laughing. "no but I do now". I would not even consider this Place. The charge nurse [name removed] is more concerned about her puppy she brings to work than the residence. Oh becareful where you step the house dog has accidents because no one lets her out when she barks at the door

My mom swore that she’s never reside in an assisted living facility but there she is and it’s working out. She truly enjoys many of the stafff members and most of the meals. Brighten gardens is a manageable size, not too big. Occasionally her favorite activity is cancelled for no apparent reasons which is disappointing. I also feel the activities are limited. However the activity director is incredibly friendly and caring and loved by all the residents. I recommend Brighton Gardens

I went on a tour here and everything went really well. The staff was nice and friendly. They answered all of my questions. It was clean and tidy. Looked wonderful and it was a little misleading to me. They quoted me one price and we scheduled to move my dad in and then 2 weeks away the added the price of the medicine and he started out with 6 after their review it went from 6 to 10 meds and 2,500 dollars more. So I had to go with other accommodations.