Oaks at Shiloh Point

Oaks at Shiloh Point is a happy place. I like the way that the staff interact with the residents. And there are always activities going on.

The staff is REALLY friendly. The food is excellent. The only issue we had is that we did our loved one's laundry ourselves, but items would still routinely come up missing - shirts, blankets, towels. When he died, all of his bedding went missing for good, never to be found, and they didn't seem to care to find them. But I don't want to knock them too hard over some blankets and sheets. Other than that very last day, we had a great experience. And I would highly recommend them to other families.

This is a very good community. We have had a very positive experience. The staff seem to care about the residents. The community is clean. The staff communication with the family has been very good. They keep us updated on our loved one, and they are responsive to our questions. There are three meals a day served to the residents. In assisted living there are choices for the residents to choose from for meals.

We are very pleased with our experience. The staff are the best. There are three meals served a day and there are choices to choose from. Some of the activities available include: outings, theme events such as chili cookoff, therapy, and more for the residents to participate in. There is a gym on site and we are happy with the therapy that is provided.

I don't think the aides are medically trained enough to assist with the residents who are on hospice care. The community worked with us in furnishing the room for my loved one instead of us bringing the furniture into the community, due to the short amount of time my loved one one would be in the community. This community was willing to accept residents who are on catheters.

I would recommend this community to others. It is a smaller community with approximately 27 residents. There hasn't been any cases of COVID. The staff is good and able to answer my questions about my loved one.

This is a loving, caring environment for those who can no longer live at home. Leadership is dedicated and hires only caring CNAs. I am thankful my Mom enjoyed her 2-3 years there like it was home. One wouldn’t make almost 101 years if they were miserable. I could always go home and know she was cared for 24 hrs/day. A blessing to be associated with Gardens of Shiloh Pt.

Don't recommend this place. They're good as can be for awhile then I guess they figure they've got you and the care dissipates. I started doing my mom's laundry because they did such a bad job. We've been giving her showers because they don't. Mom has dementia and she'll tell them she's already had a bath. Well, DUH. ASSISTED living is the clue here. Assist her. We pay them enough. She's out of breathing meds and only has enough for tonight. If there's an emergency, they'll call and ask if we want them taken to ER? Again, DUH! Don't take the time to call us. Call 911 and get them on their way THEN call us. Cindy can get things done. She'll help you in any way she can and you can rest assured it'll be done. The only reason my mom is still there is she won't move. I'm to the point of taking her somewhere else in spite of what she wants.

Everyone is so caring and helpful. Do not know what I would do without these people. Thank you!

My parents are doing very well here at this community. It is still a transitional period for them, but overall I know they are in good hands. My parents have made little improvements since moving here. The staff is good, and they have been helpful and kind. There are activities offered for them when they are ready to participate. I know they are being cared for very well. Everything has worked out well for us, and I would recommend this community.

Everything has been going terrific here. My loved one is doing as many activities as she can do. They have so much going on here. The food is good, but it could be better with the variety. The community is always kept clean and neat. I would recommend them.

Dogwood Forest has been a life saver for me. I was trying to take care of my elderly cousin when her husband died. I visited several facilities in the Cumming area and decided on Dogwood. I got a warm friendly feeling from the staff when I did a tour. The next time I stopped by they remembered my name as well as my 94 year old cousins. She is treated so well and I don't have to worry about her anymore. She is happy and is in really good hands there.

Lisa the activities Director gave us a tour.She was very professional and seemed to really love her job and enjoy the residents. Lots of volunteers from Lanier tech, residents were busy, out and interacting with others. Property is very nice, clean and maintained well. The Former Director had been here for many years and is going to open a new Facility for Company in Canton this Fall.

This is the perfect community for my father since it feels like home rather than an institution. All staff and residents know each other personally and my dad loves that everyone knows his name. He is loved and cared for beyond measure and he repeatedly says what a wonderful place it is to live. Thank you Dogwood for loving and involving my dad.

Love love love this place. My mom has been so happy and loved there. The staff is amazing. I would highly recommend it!!!

High turnover rate with staffing. Staff is friendly but hard to develop relationship with anyone due to the turnover rate. Management is horrible. Not friendly caring or respectful to the families of the residents or to the staff. Staff complains on a regular basis about the unfriendly management. Told by staff that this is a main reason for high turnover rate. Good management=happy staff=good assisted living community!

This is one of the communities I toured when I was looking into care options for my loved one. This didn't end up being the place that I selected but I was still impressed by what I saw here. It looked like they had quality care and a nice variety of activities. It's a nice clean facility, and the staff were very friendly and helpful. I looked at quite a few options in the area and I was very impressed with all of them.

Very nice facility but looking at facilities that are closer to specific family members. This was a bit of a distance.

I'd give them a 10 out of 5 in every category if I could! It's a beautiful, clean facility, and the staff have been amazingly friendly and caring. The staff are very hands on, and like to get to know the residents on a personal level, get to know their histories, likes and dislikes, etc. The activities director in particular really goes the extra mile! She talks with the families and finds out the sorts of activities their loved one might like, and she is great about encouraging the more shy and reluctant members of the community to participate. The building maintenance man, Eric, is also very cheerful and friendly with all of the residents. I'd recommend this place to anyone!