Arbor Terrace of South Forsyth

I have so many good things to say about Arbor Terrace that I don't even know where to start. From prior to my mom ever even moving in, literally every single staff member - from sales, to the care staff, to the chef, to the activities director - every single one of them made an effort to speak to my mom and to me even before we signed the contract. And that level of involvement has not change since she's been there over a month now. They have a program called Bridges, which is in between assisted living and memory care. My experience with my mom there has been off the charts amazing. She is a very introverted person. Since she's moved in there, the staff has made such an effort to integrate her into the community and get her going to activities. They come and get her for meals. She's literally never in her apartment. Often I can't get a hold of her because she's so happily busy. She hugs the staff, and they hug her in return. She feels very safe and comfortable there. And they have really great activities suitable for various levels of dementia that help engage them socially and stimulate their minds. I like that they have a very specific program for that. They take them on outings once a week. Twice a week they have live music, which is integrated with assisted living. They do holiday dinners with the families. We've gone to Thanksgiving and Christmas dinners already. All staff are on deck to make it a wonderful experience, and they serve you dinner at a nice table. It's just a great environment, and all the staff are accessible and responsive. I have several of their numbers in my phone and can text them at any time. They address issues immediately. They know family and residents by name. I can't say enough good things about Arbor Terrace. They are really amazing. Their pricing is comparable to other places although slightly higher, but I can tell you it is absolutely 100% worth it.

On almost all occasions the staff/care team are wonderful and very caring. Unfortunately, on occasion there is a caregiver that is not attentive. They are focused on getting the task done quickly without regard to the resident. But I would not let that deter you from living there because the majority of the time the well being of the resident comes first.

I have been employed here some time now and I truly LOVE working here!! The residents are so sweet and amazing and this is honestly the best company and management I have ever had the pleasure to work for! So happy I found this community!

Super clean and welcoming place with top notch resident care.

It is a good community. The people make it the community. The communication with the staff is good. I would like to see the meal options changed for the residents to eat simpler items they are used to.

We found this assisted living for my dad in July . It’s very fresh and clean . Food is gourmet ! The chef is amazing! They are very attuned to the comfort and needs of their residents. Quick response to any concerns you may have. Lots of activities if they are willing to participate. Every employee is friendly and attentive. His apartment is very comfortable with his own familiar furniture that we used to decorated it . It is the best fit for my dad and his needs at this time.

We had a pleasant tour of this facility. Everyone was kind to my family, and I. The community from what we saw looked nice, and everything appeared to be clean. The staff we met was polite. This was the right fit for my father in law, but our tour was a nice one.

We had a good experience for my loved one until an incident. It was not bad but lead to the need for a different community. The meals, activities, and understanding from the staff were all good for us.

My parents wanted to stay at the beach as long as they could and they sure did. Arbor Terrace has been wonderful for my parents as they transitioned rapidly from independent living to memory care and hospice. From the staff to the nurses to the assistants, everyone has been helpful loving and kind. They even gave me the tough love to realize my mother really did need memory care already. Bridges is the perfect program for her.

My mother is doing very well here at Arbor Terrance of Johns Creek. I'am satisfied with everything they have done for us. They are taking good care of my mother and her needs. Everything is working out well.

I could not be happier since my mother move into Arbor Terrace. They are doing a wonderful job taking care of her she loves it there. The place is really clean and looks nice and clean and the food here is just great taste delicious and they have a wide variety of food I love it! My mother is doing really well here the staff is really good at getting her to participate in the activities they have and she has made some new friends as well. I have already sent two of my friends of there to tour it so I highly recommend this community.