The Villas at Canterfield

The meals and dining service at The Villas is the best part, it is grand. We do think there is some different communication that could be improve on, and we do wish they had a little more flexibility with their bus transportation system. However we would still recommend this community to other families.

We chose The Villas at Canterfield because my mom had a friend that was already living here. The size of the apartment depends on the size of your furniture. We bought furniture fitted for the apartment so it makes it more spacious. They are still somewhat restricted with covid, you do still have to get your temperature taken and wear a mask and things like that. My mom loves it here and we would absolutely them to others who are looking.

Prior to COVID they offered activities like bingo, and outings. During COVID they have kept the residents in their rooms and haven't really engaged with them. The food is okay, sometimes not very nutritious. Didn't have much fresh vegetables, the food was high in carbs. The rooms are very nice as well as the facility, We really liked the layout of the rooms, and the overall decor they had. It was a comfortable atmosphere.

My 91 tear old mother has been a resident at The Villas At Canterfield in their memory care unit for over 6 weeks and my I feel this is an excellent personal care home. My mother is already adapting very well and receives very loving care by their staff. She has said the staff treats her like she is a queen. They have good meals with snacks in between meals and plenty of activities to entertain them. By design there are always a number of staff members available to keep a close eye on the residents in memory care. This is a beautiful well run facility and we highly recommend them for anyone looking for a personal care home.

So very beautiful! We loved our tour and brought friends on a second visit to entice them when the time comes. A little early yet but we have toured 5 other residences and NONE compare to Canterfield. You are our first choice when the time comes but I feel it’s good to start searching early. We are 72 and reality begins to sink in that you cannot maintain a place forever AND need companionship and events to keep your mind working . You have everything.

We had a wonderful visit and the facility is full of life. I noted that the caregivers were attentive to the residents and walked around with smiles on their faces. Despite the fact that we trying to work things out with my mother's insurance company, (long-term care) we are still considering it as an option. After visiting 3 other facilities in the last two weeks, the Villas has everything else that we are looking for; attentive staff, smiling faces, activities, great menu, and a small enough facility that it feels more like a home. Those are just a few of the things that made an impression on me.

I recently toured the Personal Care community with my mother and friend, and we were very impressed with what we saw! The touring director was a gracious, clear and patient guide. Even though my mother is not ready to shift to AL just yet - if and when the time comes, The Villas will be our first choice!

I love visiting the Villas. The staff is friendly, the community is clean. Food is delicious!

I've been trying to move my father out of his home for several years. He's been living at the Independent Living for several months and absolutely loves it! He used to just sit and watch tv all day, now he goes on outings, plays bridge, attends social activities and raves about the food. It's like my dad has a reason to get ready in the morning again. I feel like I have my dad back. Thank you to the wonderful staff and residents at Villas for being so kind and caring!

My mother recently moved into an apartment in their Independent Living building, and we couldn't be happier with our experience thus far. The building is beautiful and clean, there are a number of different amenities offered and everybody that we have spoken with has welcomed us with open arms and treated us like family. It was hard for my mother to finally decide to leave her home. However, after only living in this community for a short period of time, she is 100% happy with the decision that she made.

No security in the independent living building. Door to the outside pool stays unlocked until 9pm with easy to climb over low wall to get to pool area and door. While I was visiting for 4 nights, it was not locked even after 9. The one person who is at the desk is rarely there at night..either taking up room service, delivering mail if behind doing so, responding to requests....all while people can enter the main entrance and walk on in until the door locks at 9. Stairway not locked .no cameras in garage and it’s not enclosed and right off busy highway. My parent recently moved in and they go out a lot and have to come back in the garage alone. One front desk lady brings her 4 kids to work and let’s them run through the place, climb all over and walk in the bar stools and etc. They’re not oaying the crazy high rent here but mom let’s them do anything they want wherever they want.

Find an alternate facility for your family member. Since my loved one has been in this facility he has suffered multiple injuries and hospital visits due to neglect. In particular, two outings resulted in transport to the hospital from the lack of training on the part of the staff, lack of care and supervision while on the outing, and a shortage of employees as chaperones. In addition, I repeatedly need to request his room be cleaned properly. The staff turnover is continuous so there is always a need to acclimate the new staff to the needs of my parent. My loved one has had money stolen on multiple occasions with no effort at reimbursement by the facility. There are limited activities for the seniors. Overall, this facility needs better management and staffing.

Very nice facility and people were very helpful. It was too far away for us.

Independent living. It is unfortunate, the facility is really nice, however the management team inexperienced and rarely available. It is frustrating trying to have routine maintenance completed and not being able to contact any persons of authority.

Great place- ??nice clean facility- loved it- and we will consider it for our Mom if our budget allows!

I like living in this community. The staff is outstanding and the staff is always friendly to my needs. They offer a nice menu, but I like that I am able to cook on my own if I like. There is always something to do in this community for me to keep active. I would recommend the care and the good value for others to live at a very nice place to call home.