Brickmont of John's Creek

The staff are very friendly and understanding when it comes to the residents who have dementia. The price per month includes everything except cable which is a separate price per month. My loved one was able to bring their cat with them. The facility is newer (only 2 years old). The apartments, while small, have a nice walk-in closet. They offer on-site PT, if needed. They have an on-site beautician. They have on-site medical services if you sign up for it through Pingeton Health. Their Nurse Practitioner is on-site every Friday. They accommodate my loved one's lactose free and reduced sodium diet.

This has been a good experience for us. [name removed] was very helpful in getting my friend into the community and we appreciate her efforts. There are three meals a day served to the residents and there are choices to choose from. Some of the care offered includes medication management, bathing and dressing, and hygiene care.

My Mom feels comfortable there, and enjoys the staff members and other residents. The staff members all make her feel special and are very kind.The nurse, [name removed] is caring and has always been there for her. It took my Mom a while to get used to living facility, after leaving her home in Augusta. She now calls it her home…I am Thankful!

Mom wasn't there very long ([time frame removed]) but Brickmont was a fabulous place! Very friendly staff ;-) She was very helpful getting mom settled and after she passed was very helpful with arrangements. New facility and very clean

The biggest problem our family had was the lack of prompt response time the staff had when our loved one would push her button she when needed assistance.

We were only there for 5 months. There was no " activity director" for most of that time. One had just left, then they finally hired a new one and she broke her leg. We were involved with hospice for the final 4 months,

The senior staff is unresponsive to the needs of the residents. Even though a caretaker was let go for an incident with our loved one, the situation did not improve afterward.

The activities are good, but my loved one does not participate. It's a really busy place, so if you need to speak to someone, you might have to call a few times. The staff is good-kind-patient, and on top of things. It has been an adjustment but my loved one likes it a lot more. They do a nice job of getting my loved one involved-with eating lunch and etc.

We did not have the best experience with Brickmont of John's Creek. It was a very large facility and the layout was difficult to navigate because of the size. For example walking from the room from the cafeteria was difficult. It felt very cold environment and not friendly or warm and that is why he did not stay here. I felt the staff could have facilitated the transition better for me and for him, that lack of warmth made it very difficult for him to feel at home. The lady who helped us move in was wonderful in the beginning, but once we moved in she almost seemed annoyed when I had any questions or concerns. It is a clean and beautiful facility and the other residents were friendly, but there was just something missing. Overall we were disappointed with the whole experience here.

Brickmont of John's Creek is a relatively newer community so it does have some growing pains which is why it received a 4 star overall - when it comes to the care services and staff they do have some turnover and strugglers there. There is room for improvement that will come with additional staffing but overall it has been a positive experience and we would without a doubt recommend this community to other families. The value is great as well as the meals and dining service

Everyone is helpful and friendly and cooperative at this community. it is a good value for the money that is paid for my loved ones care. The staff are very good. The tour was great and they were very informative and answered all of my questions. They have activities like karaoke, work out classes, church services and more for the residents to do to keep busy.

I feel like they could do more activities in the community. They do go on trips to the store and more but I think there could be more but they may be limited due to covid. This is a new community and it is a great place. It is fairly new and they are still in the process of getting things together. The transition moving in was very good. There prices are inclusive and include everything from showers, medicine, laundry and more. They don't add any charges on and that makes it very nice. I would not mind being here.

We chose Brickmont of John's Creek because of the comprehensive level of care for the value. The pricing is all inclusive and everything has turned out to be as they said. They have not had the buses up and running for the activities, but It think they are getting that started again soon. We have been happy and would definitely recommend to others.

This is a really good value. My loved one really likes it here. The staff are great. I do feel like they could improve on the activities but I do know that some of it has been affected by covid and the changes.

Friendly atmosphere and the staff very helpful, caring and nice. The food is great and they have activities available for the residents to participate in. I would recommend this community to others

The community is more than willing to work with us in anyway that we need them. Although my loved one wants to be at home, she has become very quickly accustomed to the people and care they are receiving. Everyone is warm and welcoming. The community is newer as they opened in October. I believe they are still working on the food. The community is willing to hear what the residents have to say about the food or any other concerns that they may have. The staff are quick to resolve any issues, questions, or concerns. The activities director is phenomenal. Even during the quarantine time frame the activities director would make sure the residents were outside of the doorway. This allowed the residents to participate in exercise and bingo daily.