Lanier Place

Some improvements with Lanier Place could be better activities external to the facility. Also the cleaning seems to be suffering lately .

It was multi factorial when it came down to choosing Lanier Place for our loved one - compared to other communities, the staff here seemed like they had more knowledge and would be more comfortable handling our loved ones mobility and the overall value is reasonable. We have been there during meal times and while it does not look gourmet our loved one really seems to enjoy it. They do have activities going on but it seems like not many of them are to our loved ones liking

The overall staff is very good with everything. Meals and dining room kept very neat and clean. Everything good. Some items like the rugs and some walls and ceilings have needed fixing and changing since I came, was told they would be. The price goes up but nothing gets fixed. I like being here overall.

My loved one had just a brief stay at Lanier Place, but the staff were very caring and very helpful. We were looking forward to having her there and wished she could have spent more time there. I would highly recommend it.

This facility was great! They went way over what they needed to do. My loved one needed more care than they typically provide, but they did so great with him while he was there. Everyone was very nice, I never heard anyone complain. Even the young people who work here go above and beyond. Very pleasant personalities that work here. It's clean. Communication with the family is good. I would recommend them to friends and family.

Lanier Place; entry to the facility is in the assisted-living section which seem well appointed. However, memory care is behind locked doors. It is dark and furnishings are very old. The one nurse seemed to remain in her office assessed my dad wants and not sure she interacted with him after. There were a few staff members that seem very diligent to do their work and help. Especially [name removed], the activity Director. The family was told that dad fell during the night. When I inquired about it the offsite Director said it did not happen. He Indicated that the family must be fibbing about the situation. At this point we knew that the new place was not for us.

My mom has been there a number of years and she is happy to be at Lanier Place. I feel that most of the employees are patient and caring with the demands and challenges of aging parents. [name removed], the director of memory care has been a great asset to Lanier Place. She has always been communicative about the needs of her residents. She is always friendly and has taken the time to know her residents. Let’s hope that Enlivant works to hire and maintain long term employees like [name removed] that get to know the people they are caring for.

Dad is so loved and taken care of at Lanier Place! [name removed] does awesome keeping the residents entertained and involved. In fact every employee there is so personable and caring. I am kept informed about how my dad is doing and always welcome to visit and felt welcomed myself!

The staff is very supportive and caring with the residents. I would highly recommend Lanier Place to anyone who is looking for a quality assisted living community. They treated my Mom with love and respect while she was at the facility.

Lanier Place is a great facility - especially for memory care patients. The personnel have been amazing and have been so helpful with my Mom as she declines. I am so grateful for their sensitive attitude and for all the activities they provide for our memory care residents.

Going through this with my loved one with dementia and getting her placed was absolutely the most traumatic experience I've gone through. Ashley, the admissions person who helped me get her placed at Lanier Place was great, and I felt like she was there for me. But once my loved one moved in, she was gone. I tried to contact her and got no response whatsoever. They have a high turnover of people. So every single one of the people who attracted me to this particular place are no longer there. I did not like the person who was in charge, but he's gone. I have not met the new person. I don't know if anybody who works there has ever been through this with their family, but I don't feel like they were very compassionate with how overwhelming it is having a loved one with dementia, and how difficult the process is to get someone placed and cared for with very little financial resources. It's just completely overwhelming. The things that are important to us as family members to know, I don't hear from them about. But when it came time for their year-end survey, I can't tell you how many calls I got from them asking me to fill out their form. They basically harassed me to answer the survey. I will say the nurses who work there are really nice and really great. They're very attentive and helpful. But the administration is not.

Keep a close eye on your loved one. The bathroom is never cleaned, her room. She was not given a shower for over a month. They put the residents in front of the tv. I don't see any activities happening for these residents. They say they do but I have yet to see them during all my regular visits. The follow through on what they say they will do is the issue. I do not know if the doctor has seen her yet. She needs to be seen by the doctor and I have yet to find out if anyone has seen my loved one. I have been billed for medications that my loved one is not being given. This has not been worked out.

I would advise to run the other way. We took my loved one there because she was starting to forget her meds and it was convenient and close for us. Our loved one was there for a month and she was at the end of the hall. There was a door at the end of the hall that lead to the courtyard and she was scared that someone would come in and hurt her. She did not want to stay in the room because she thought someone was going to get her. We had to come there because they called us and stated that she was having a psychotic breakdown and that she had to leave. We asked if she could move to memory care and they still stated that they could not keep her. Even though they made her leave they still required a 30 day notice from us and billed us for excess months when she was gone and they required the move.

I really like the place. My mom really likes the staff and trusts them which is great. They try to keep the residents active, they have music, have them water plants, etc so they are not just sitting there in their rooms. The administrate staff could be more communicative to the family members about what is going on. They do also have a pretty steep price increase every October. I would definitely recommend to others who are looking for their loved ones.

No exercise room. Good food. Good personnel. Good quarters. No activities. No TV.